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The Tollgate

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Bar, British, Pub
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Holyhead Road, Coventry CV5 8HX, England
+44 24 7667 2309
Website
Today
08:00 - 23:00
Open now
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Hours:
Sun - Sat 08:00 - 23:00
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128 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Herefordshire, United Kingdom
Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 2 days ago NEW

Often go to the toll gate for a carvery & never had a bad one yet, think it is good value for money but condition of some tables is poor. Toilets are in poor condition as well, masking tape to cover holes, tiles missing, toilet seats need changing & when is there going to be a proper lock put on... More 

Helpful?
Thank joycejakeman
Coventry, United Kingdom
Level Contributor
22 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Just popped into the Tollgate on the way back from an afternoon out. Have been here several times and lately it has been a bit hit and miss but tonight the food was very nicely cooked and HOT which has been my main criticism of late. The plates were hot and that makes such a difference. Plenty of food (Carvery)... More 

Helpful?
Thank Kite46
902Matthew, Manager at The Tollgate, responded to this review

Thankyou for your positive review I will pass it onto the team and we will hopefully see you soon. Craig Russell More 

Coventry, United Kingdom
1 review
1 of 5 bubbles Reviewed 4 weeks ago via mobile

Always had a good meal in the past, haven't been for a while and won't be going again, there was no beer on, bar staff didn't seem to have a clue , meal was average to say the least, dried up meat, veg looked like it had just had its first birthday and staff standing around veg counter poking it... More 

Helpful?
Thank Andy L
General Manager A, Manager at The Tollgate, responded to this review

Dear Andy L, I would like to take this time to offer you my sincere apologies for your poor visit to the Tollgate. We pride ourselves on our great service and food quality, and for us to let you down like that is not something we aim to do. We take all criticism seriously here at the Tollgate to make... More 

West Midlands, United Kingdom
Level Contributor
112 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago

£7.79 for a Carvery, rubber beef, dry turkey, no crackling, ran out of cabbage and roast potatoes - had to wait - Toby Carvery is only £8.95 for fresh veg and meat, Pint of Blackcurrant and Soda Water - £2.40 ...... Really !!!! RIP OFF

Helpful?
Thank roddym_australia
General Manager A, Manager at The Tollgate, responded to this review

Dear roddym_australia , I would like to take this time to offer you my sincere apologies for your poor visit to the Tollgate. We pride ourselves on our great service and food quality, and for us to let you down like that is not something we aim to do. We take all criticism seriously here at the Tollgate to make... More 

2 reviews
2 of 5 bubbles Reviewed 15 February 2017

We visited at lunchtime it had only been open an hour.bin overflowing outside not just 1 days worth.no condiments on table and the table next to us had no cutlery.food was average at best.apparently it's under new management we ve been going for years but I'm afraid won't be returning the place is going downhill fast

Helpful?
Thank Amanda F
902Matthew, Manager at The Tollgate, responded to this review

Dear Amanda F, I would like to take this time to offer you my sincere apologies for your poor visit to the Tollgate. We pride ourselves on our great service and food quality, and for us to let you down like that is not something we aim to do. We take all criticism seriously here at the Tollgate to make... More 

Coventry, United Kingdom
2 reviews
1 of 5 bubbles Reviewed 15 February 2017

The turkey was not carved from a turkey but from a shaped bit of meat. It was very dry. Veg was looking a bit dry so only had roast potatoes. My daughter had gammon which again was vdry dry and as no one had had any for a while the first slice was hard. Very dissapointing.

Helpful?
Thank madmazmom
General Manager A, Manager at The Tollgate, responded to this review

Dear madmazmom, I would like to take this time to offer you my sincere apologies for your poor visit to the Tollgate. We pride ourselves on our great service and food quality, and for us to let you down like that is not something we aim to do. We take all criticism seriously here at the Tollgate to make our... More 

Level Contributor
13 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 29 January 2017 via mobile

Awful. Cold building. Had to ask to get the table cleaned Ran out of turkey, so had to wait. Vegetables tired, overdone or ran out (or a combination of both) Why pay £7.79 for food you wouldn't enjoy? So I got a refund, and the staff were apologetic as you'd expect. This though is the second and last chance.

Helpful?
Thank Darren G
General Manager A, Manager at The Tollgate, responded to this review

Dear Darren G, I would like to take this time to offer you my sincere apologies for your poor visit to the Tollgate. We pride ourselves on our great service and food quality, and for us to let you down like that is not something we aim to do. We take all criticism seriously here at the Tollgate to make... More 

Coventry, United Kingdom
Level Contributor
43 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 27 January 2017 via mobile

Well what can I say, we have enjoyed coming to this pub for a meal for a long time, I'm sad too say that it's not as nice as it use to be. We had to wait for a good while as the chef wasn't there to serve us he had to be called to serve, and when we walked... More 

Helpful?
1 Thank Casseyarnold61
General Manager A, Manager at The Tollgate, responded to this review

Dear Casseyarnold61, I would like to take this time to offer you my sincere apologies for your poor visit to the Tollgate. We pride ourselves on our great service and food quality, and for us to let you down like that is not something we aim to do. We take all criticism seriously here at the Tollgate to make our... More 

Coventry, United Kingdom
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 18 January 2017

This was a poor meal and if you want a decent carvery do not go here. There was a very small amount of meat and the vegetables were cold. It used to be OK but this visit was disappointing.

Helpful?
Thank johnneedham305
902Matthew, General Manager at The Tollgate, responded to this review

Dear johnneedham305, I would like to take this time to offer you my sincere apologies for your poor visit to the Tollgate. We pride ourselves on our great service and food quality, and for us to let you down like that is not something we aim to do. We take all criticism seriously here at the Tollgate to make our... More 

Level Contributor
11 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 12 January 2017 via mobile

Went for a Boxing Day lunch The disable toilet was blocked with toilet paper an someone had gone for a poo on top of all the paper- which is where the baby changing was 😷😡 Staff hid around the corner laughing and joking so there was no one to serve on the carvery an there was 8 of us stood... More 

Helpful?
Thank Sarah H
902Matthew, Guest Relations Manager at The Tollgate, responded to this review

Dear Sarah H, I would like to take this time to offer you my sincere apologies for your poor visit to the Tollgate. We pride ourselves on our great service and food quality, and for us to let you down like that is not something we aim to do. We take all criticism seriously here at the Tollgate to make... More 

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    2.5 of 5 bubbles
Cuisine
Bar, British, Pub
Meals
Breakfast, Lunch, Dinner
Restaurant features
Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations
Good for
Cheap Eats, Child-friendly, Groups
Open Hours
Sunday
08:00 - 23:00
Monday
08:00 - 23:00
Tuesday
08:00 - 23:00
Wednesday
08:00 - 23:00
Thursday
08:00 - 23:00
Friday
08:00 - 23:00
Saturday
08:00 - 23:00
Location and Contact Information
  • Address: Holyhead Road, Coventry CV5 8HX, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  West Midlands  >  Coventry
  • Phone Number: +44 24 7667 2309

Questions & Answers

Questions? Get answers from The Tollgate staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?