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Frankie & Benny's

Unit 1 Dunleavy Drive, Cardiff CF11 0SR, Wales
+44 29 2087 7840
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Overview
  • Excellent21%
  • Very good27%
  • Average18%
  • Poor17%
  • Terrible17%
Travellers talk about
Open Now
09:00 - 23:00All hours
CUISINES
Italian, American, Pizza, Diner, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Unit 1 Dunleavy Drive, Cardiff CF11 0SR, Wales
Write a Review
Reviews (173)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 173 reviews

Reviewed 3 weeks ago via mobile

This is the second time I've been to this branch in the last few weeks and I have to say both times we have been so happy with the restaurant. The staff are super friendly and attentive, the food is good value for money and...More

Thank _tinkerbelljb
mollyb2010, General Manager at Frankie & Benny's, responded to this reviewResponded 2 weeks ago

Thank you for such a fantastic review! I'm really happy we are able to accommodate your eating plan, as long as it's in the kitchen we can cook it! We hope to see you all again soon! Angie

Reviewed 18 April 2017

Two adults, three children, for lunch on a Monday. The children's menu gave something for everyone, and was good value. Generous main course portions, tasty food and fruit drink, and ice cream for desert. No complaints there. Adult lunchtime menu, two courses at £9.95, was...More

Thank PJW833
mollyb2010, General Manager at Frankie & Benny's, responded to this reviewResponded 2 weeks ago

Thank you for a great review! The App is definitely the way forward to saving some pennies, especially on the weekends! We hope to see you all again soon! Angie

Reviewed 17 April 2017 via mobile

Me and my friend walked in and was seen to straight away. The staff were amazing and were so polite. I ordered a double chicken burger and a Caesar salad, the service was fast and the chicken was so tender. Fair play play to the...More

Thank lukeward123
mollyb2010, General Manager at Frankie & Benny's, responded to this reviewResponded 2 weeks ago

Thank you for such a fantastic review! We hope to see you again soon! Angie

Reviewed 14 April 2017 via mobile

Arrived for a late lunch and ordered as soon as we sat down. After more than an hours wait we had to threaten to leave to get served. We ordered standard kids menu pasta and a sandwich. Eventually they arrived tepid and bland. Certainly the...More

Thank JaneUK
Reviewed 11 April 2017 via mobile

Go quite often, have always found the food really nice and the service excellent. Always kind to my young grand daughters even when they are very busy,

Thank Jogoode
mollyb2010, General Manager at Frankie & Benny's, responded to this reviewResponded 2 weeks ago

Thank you for your lovely review, we hope to see you again soon! Angie

Reviewed 10 April 2017

Went to Frankie and Bennys for a birthday meal, the waitress was brilliant really chatty and helpful, Minera made sure throughout the meal we had everything we needed and surprised me with a birthday brownie which was lovely.

Thank rosajoyce87
mollyb2010, General Manager at Frankie & Benny's, responded to this reviewResponded 2 weeks ago

Thank you for such a lovely review, I will make sure Minera is rewarded for her great service (she gets mentioned here quite a lot!) and we look forward to seeing you all again soon! Angie

Reviewed 26 March 2017 via mobile

Called in for lunch after a shopping trip despite being busy (3 birthday parties ) we were seated promptly. Carla was our server and was friendly and helpful even putting up with my husbands terrible sense of humour. Food was tasty with generous portions the...More

Thank SwanseaWiz
mollyb2010, General Manager at Frankie & Benny's, responded to this reviewResponded 2 weeks ago

Thank you for such a lovely review, we are really happy you enjoyed and that Carla looked after you so well! We hope to see you again soon! Angie

Reviewed 11 March 2017

From the moment we entered the restaurant the stresses that accompany a 10th Birthday Party with 11 children were alleviated by the most amazing person. Staff member Minera and indeed all involved in taking care of us were fantastic. At one point I began to...More

Thank cardiffchris22
mollyb2010, General Manager at Frankie & Benny's, responded to this reviewResponded 2 weeks ago

Thank you for a wonderful review, and yes you can be sure that we appreciate Minera greatly! We are really happy she looked after you so well and that you enjoyed your visit, we hope to see you again soon! Angie

Reviewed 27 February 2017

We ended up at Frankie and Bennys by chance and I wasn't looking forward to it after my abysmal last visit. I have to say a huge improvement. Carla our waitress was absolutely wonderful and very attentive. Food was served very quickly and was piping...More

1  Thank superskier87
mollyb2010, General Manager at Frankie & Benny's, responded to this reviewResponded 2 weeks ago

Thank you for a lovely review, we hope to see you again soon! Angie

Reviewed 20 February 2017

I had a luke warm/cold breakfast which I abandoned, polite but poor response to my concerns at the poor quality. My wife's sandwich bread roll couldn't be cut, even with a steak knife, both were abandoned, no refund offered. Polite staff but ineffectual and they...More

Thank Ballamona
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Child-friendly, Kids, Groups
Open Hours
Sunday
09:00 - 22:30
Monday
09:00 - 23:00
Tuesday
09:00 - 23:00
Wednesday
09:00 - 23:00
Thursday
09:00 - 23:00
Friday
09:00 - 23:00
Saturday
09:00 - 23:00
Location and Contact Information
  • Address: Unit 1 Dunleavy Drive, Cardiff CF11 0SR, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  Southern Wales  >  Cardiff
  • Phone Number: +44 29 2087 7840
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