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Bellinis Italiano Mermaid Quay

Certificate of Excellence
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Unit Upper 10 Mermaid Quay | Cardiff Bay, Cardiff CF10 5BZ, Wales
+44 29 2048 7070
Today
12:00 - 22:00
Open now
See all hours
Hours:
Mon - Fri 12:00 - 14:30
17:00 - 22:15
Sat - Sun 12:00 - 22:00
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699 Reviews from our TripAdvisor Community

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Showing 686: English reviews
Barry, United Kingdom
Level Contributor
24 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 4 days ago NEW

Bellinis Italian Restaurant is situated up stairs overlooking Cardiff bay with decking flooring with outdoor seating there is also ample indoor seating. We were lucky enough to be seated on a busy Sunday for lunch, we have visited Bellinis many times in the past, the staff are always friendly and serve great food with a lovely atmosphere.

Helpful?
2 Thank stevedani64
Hamburg, Germany
Level Contributor
37 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
Reviewed 4 days ago NEW

Our group of 14 arrived at Mermaid Quay without having booked a table and chose this restaurant because we liked the location and sound of the menu. The staff were very friendly and, because it was still early evening, were able to organize a long table for us all. The service was very good, the staff were courteous and friendly,... More 

Helpful?
1 Thank Helen B
Carmarthen, United Kingdom
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW via mobile

Arrived with a group of friends for lunch, excellent service, food and restaurant. All the staff were friendly, polite and very helpful. Would definitely recommend this restaurant.

Helpful?
1 Thank Mossey_F
PRDept, Public Relations Manager at Bellinis Italiano Mermaid Quay, responded to this review

Hi there and thank you for your great comments. We are so pleased to hear that you enjoyed your dining experience with us. Your comments will be greatly appreciated by all of the team and we hope that we can welcome you again in the near future. More 

Swansea
Level Contributor
115 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
Reviewed 2 weeks ago

Slightly apprehensive from my last visit of small portions but the weather was warm, few people were dining and we had a table overlooking the Bay. Service was excellent up to another table offering Tesco vouchers at the last moment and the other waitress failed to maintain the excellent service looking after the entire restaurant. The quality of the food... More 

Helpful?
1 Thank fredfoto
Sileby, United Kingdom
Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

Had a nice meal here. Went with the Americana Pizza that was a bit peculiar. Pineapple, pepperoni & onion. A tad mad, but very delicious. Staff were great too.

Helpful?
Thank PkmnTrainerJ
PRDept, Public Relations Manager at Bellinis Italiano Mermaid Quay, responded to this review

Hi there and thank you for taking the time to share your comments. It is great that you enjoyed your meal with us. I am pleased that you took a risk for a pizza you wouldn't normally have and enjoyed it! We all appreciate your lovely feedback and we look forward to welcoming you. More 

Llanbister, United Kingdom
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

Me and my sister called in here for an evening meal recently, we were greated by lovely staff who quickly seated us, the staff were all very nice and very helpful. Enjoyed our meals, the portions were massive so great value for money!

Helpful?
Thank lewis997
PRDept, Public Relations Manager at Bellinis Italiano Mermaid Quay, responded to this review

Hi there and thank you for taking the time to share your feedback. We are so pleased to hear that you and your sister enjoyed your dining experience with us. Your feedback will be greatly appreciated by all the team and we looking forward to welcoming you again soon. More 

Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

Avoid this place really poor food very wet pizza not cooked and staff very rude. Don't bother taking yourself here if you want a nice meal go to MacDonalds it's nicer.

Helpful?
1 Thank Gareth T
PRDept, Public Relations Manager at Bellinis Italiano Mermaid Quay, responded to this review

Thank you for taking the time to share your feedback. We are very shocked and dissapointed to hear your comments. We have never been compared to a fast food restaurant before, so this is very alarming to us. Please can you contact lauren@branded-restaurants.com to discuss this further. More 

Swansea County, United Kingdom
Level Contributor
16 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
Reviewed 4 weeks ago via mobile

Never ever again. Food was terrible and there was a 'stand in' manager as the manager wasn't there and his attitude was awful. Arguing with me in front of a restaurant full of people about Tesco vouchers. He was like a child, luckily another member of staff had better customer service skills than he did and resolved the matter without... More 

Helpful?
1 Thank Swanseaal
PRDept, Public Relations Manager at Bellinis Italiano Mermaid Quay, responded to this review

Hi there and thank you for your review. We are very shocked to hear of your experience and would like to talk to you further about this. Please can you contact Lauren@branded-restaurants.com to discuss further. More 

Welshpool, United Kingdom
2 reviews
Reviewed 5 weeks ago via mobile

Visited with family, 5 adults and 1 child. Ordered starters and mains and food was brought out very quickly. Starters were delicious and we weren't disappointed with the mains either! Daughter really enjoyed her pasta and meatballs. Our waiter Lucas was very friendly and helpful and looked after us during our visit! I would visit this restaurant again.

Helpful?
Thank Malgethellis
PRDept, Public Relations Manager at Bellinis Italiano Mermaid Quay, responded to this review

Hi there and thank you for taking the time to share your feedback. I am so pleased to hear that you enjoyed your dining experience with us and it is great that you you all enjoyed your food. Luca and the rest of the team will greatly appreciate reading your lovely comments and we hope to welcome you again soon. More 

Caerphilly, United Kingdom
Level Contributor
18 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 21 April 2017

Mediocre about sums up everything here. We did have a nice welcome and shown to a table quickly. Tables very close together. Our waiter seemed preoccupied when taking our order. I asked if garlic bread came with the meal I ordered to which he said yes, but it didn't and I had to pay extra for it. He seemed to... More 

Helpful?
1 Thank AngeleneGriffiths
PRDept, Public Relations Manager at Bellinis Italiano Mermaid Quay, responded to this review

Hi there and thank you for taking the time to share your feedback. I am very sorry to hear that you were not impressed with the service. This is sounds like a very unusual incident and we will take your comments very seriously. Our 10% service charge is optional and is stated on all of our menus, but I am... More 

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$9 - US$26
Cuisine
Italian, Pizza, Mediterranean, European, Vegetarian Friendly, Gluten Free Options, Vegan Options
Meals
Brunch, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Full Bar
Good for
View, Romantic, Child-friendly, Kids, Special Occasion Dining, Groups
Open Hours
Sunday
12:00 - 22:00
Monday
12:00 - 14:30
17:00 - 22:15
Tuesday
12:00 - 14:30
17:00 - 22:15
Wednesday
12:00 - 14:30
17:00 - 22:15
Thursday
12:00 - 14:30
17:00 - 22:15
Friday
12:00 - 14:30
17:00 - 22:15
Saturday
12:00 - 22:00
Location and Contact Information
  • Address: Unit Upper 10 Mermaid Quay | Cardiff Bay, Cardiff CF10 5BZ, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  Southern Wales  >  Cardiff
  • Phone Number: +44 29 2048 7070

Questions & Answers

Questions? Get answers from Bellinis Italiano Mermaid Quay staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?