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Lotus

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COVID-19 Update: This restaurant is only available for takeaway or delivery at this time.
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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
US$7 - US$18
CUISINES
Asian, Thai, Healthy
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (325)
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322 results
Traveller rating
289
21
8
1
3
Traveller type
Time of year
LanguageEnglish
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Traveller rating
289
21
8
1
3
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All reviews authentic thai amazing food friendly service takeaway fab
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Reviewed yesterday via mobile

Really tasty takeaway! Great attention to detail with rice included with some of the dishes. Loads of vegetarian options, would recommend the Pad Thai with fried tofu.

Date of visit: January 2022
Helpful?
Reviewed 29 October 2021

Went into Lotus to order takeaway, the woman who served us was so lovely & helpful. The food is really good & tastes very fresh. The tom yum soup, pork fried rice & vegetable spring rolls in particular were all really yummy! Will definitely be...back 😊More

Date of visit: October 2021
Helpful?
Reviewed 20 August 2021 via mobile

I was welcomed politely into the restaurant and asked what I would like. I gave my order and this was prepared quickly in the kitchen freshly for me, it was great to be able to see my food cooked, while I browsed the wonderful and...interesting Asian food they had for sale. The meal was as good as I hoped, and I will return next week l, when I’m back in Swansea.More

Date of visit: August 2021
Helpful?1  
Reviewed 7 June 2021 via mobile

On our every visit from London, we come here for authentic Thai food. We were looking for Elephant Thai online and found its closed. Read other reviews and gave Lotus a try. Pleasantly surprised to see we were back to Elephant Thai for our take...out. Staff polite n friendly. Compliments to the chef for the super delicious beef stirfry. Our chicken green curry was also very good but looked yellow instead of green. The food quality, portion size n price fair.More

Date of visit: June 2021
Helpful?
Reviewed 27 May 2021

Have been going regularly for three years, the food always amazes me, and the warmth of the service always makes me smile. I've been to Thailand so I know the food here is authentic. I was so sorry when they had to close in 2020...but now they are back, it's like a big light just switched on in Swansea. Hope lots more people get to sample their amazing food and kind spiritMore

Date of visit: May 2021
Helpful?1  
Reviewed 21 May 2021

We had a last minute requirement for food at lunchtime for the staff team, less than 24 hours notice. The restaurant isnt open so I contacted Suvannee regarding a takeaway option, and she offered to accommodate our request. We ordered a mixture of food for...27 people. What can I say, fantastic customer service, piping hot food, ready at the agreed time, additional food put in there with the added little touches like thai spices etc. The whole of the staff team thoroughly enjoyed it and what a refreshing change from the normal pizza we always seem to order, some had 2 even 3 servings it was that good. We all agreed this is one of our must places for food and we will be ordering again, in fact we cant wait for the restaurant to open. In summary, plentiful, hot, delicious, tasty, authentic food. Fabulous customer service the chefs and staff helped us package the food so we could transport it to our offices, the restaurant accommodated us during a time of day they wouldnt normally be open. Suvannee is amazing, and to meet her after our email exchanges was fab, she is wonderful and a great ambassador and representative for them. Thank You and if you want authentic Thai food this is the place to use.More

Date of visit: May 2021
Helpful?
Reviewed 26 August 2020 via mobile

Best Thai in the UK I’ve had since coming back from Thailand 6 years ago. Authentic food and always friendly service. Always the first place I like to visit when back in my hometown. 100% recommend :)

Date of visit: August 2020
Helpful?6  
Reviewed 21 March 2020 via mobile

We had a private party here for my 40th, there was roughly 50 of us. Toi and all her staff were absolutely amazing!!! All the food came out together, hot and absolutely delicious. All our guests left saying they couldn’t wait to go back. Toi...and all her staff are the most helpful staff I’ve ever seen in a restaurant, nothing is too much for them and they do everything with a smile, so nice to see and made everyone feel comfortable. The best place to eat, highly recommend Lotus! Thank you once again for making the day just perfect.More

Date of visit: March 2020
Helpful?2  
Reviewed 14 March 2020 via mobile

Delicious fresh authentic food , excellent friendly service . Plenty of choice and reasonably priced

Date of visit: March 2020
Helpful?4  
Reviewed 11 March 2020 via mobile

I've been to Lotus on quite a few occasions during lunch time with friends and it has always been fantastic. The food is always good and the staff are incredible. They remember us every time, always greet us with a smile and make it that...extra bit special. If you love Thai food, I cannot recommend this restaurant enough!More

Date of visit: February 2020
Helpful?2  
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Questions & Answers
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V_3gan22
19 May 2019|
AnswerShow all 2 answers
Response from Utyiu |
Yes. No problem.
1
Vote
Nickwales1
7 April 2019|
Answer
Response from pinky1982 |
I saw people picking up takeaways whilst I was there!
1
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Frequently Asked Questions about Lotus

Yes, Lotus offers takeaway services.

Lotus is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 5
  • Service: 5
  • Value: 5