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The Bourtree

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Bar, British, Pub, Scottish, Gluten Free Options
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22 Bourtree Place, Hawick TD9 9HL, Scotland
+44 1450 360450
Website
Today
08:00 - 00:00
Closed now
All hours
Hours:
Sun - Thu 08:00 - 00:00
Fri - Sat 08:00 - 01:00
More Info
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198 Reviews from our TripAdvisor Community

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Showing 197: English reviews
1 review
5 of 5 bubbles Reviewed yesterday NEW via mobile

Fab food... service great the kitchen manager couldn't do enough for us as my husband doesn't like sauces she kindly made a onion gravy 5 stars

Helpful?
Thank James D
inverness
Level Contributor
23 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

We do not usually use this chain, however this one in Hawick is one of the best.My son and I were staying in Hawick for two days to visit my mum and on both days we visited this establishment. The menu was very varied and on the first day we tried items from the christmas menu which we all enjoyed.... More 

Helpful?
Thank Thebrushinverness
Kris M, Manager at The Bourtree, responded to this review

Hello there Thank you for the lovely review! We work hard at the Bourtree to give the best possible service and it seems like we got it just right with yourselves. Thanks again and we hope to see you again soon Kris and the team More 

Glasgow, United Kingdom
Level Contributor
23 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 1 week ago

Went in for dinner, 4 of us ordered the same meal and drinks. First 2 meals came and the lad said there was a mix up and the other 2 meals would be 5 minutes. Wonder what caused the mix up as all 4 were ordered at same time. Next thing is the table just inside the door was filthy... More 

Helpful?
Thank jazzaGlasgow
Kris M, Manager at The Bourtree, responded to this review

Hello there. Thank you for the feedback regarding your visit with us. I was disappointed to read of your poor experience that you had in my pub. There are no details as to when you visited here, so I cannot look into any of points that you have raised in your review. Judging from how unhappy you are with your... More 

London, United Kingdom
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago

A grey wet day, so this was a great stopover for lunch on our way to Edinburgh. An imposing building on the outside, and just as impressive on the inside. Well maintained, clean and welcoming. We watched as tables were cleared and cleaned as soon as they were vacated. Friendly staff, who were attentive to our needs. We both had... More 

Helpful?
Thank gardenerm2016
Kris M, Manager at The Bourtree, responded to this review

Hello there. Thanks for the lovely review! We work very hard here at the Bourtree and I am delighted to hear that you had such a nice experience in our pub! We hope to see you in here again soon. Thanks again. Kris and the team More 

Hawick, United Kingdom
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 1 week ago

Food was okay the place was very cold no heating just a coal fire.. The service was very slow. The young man that served us was very pleasant..

Helpful?
Thank Bowlingali
Kris M, Manager at The Bourtree, responded to this review

Hello there Thank you for the feedback! We have a big, old building to try and heat up in the winter and we have had a few problems with our heating, but you will be glad to know that it is all singing and dancing now. I can shall looking into your comments regarding the slower service though as that... More 

Kelso, United Kingdom
Level Contributor
46 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

On an impulse visit to Hawick resulted in a lunch time visit to The Bourtree. Somewhat drab on the exterior however the interior was a revelation, it is clean, bright, airy and very welcoming. The staff were all very efficient in dealing with customers, their food and beverage orders, table clearing and cleaning. The member of staff we spoke with... More 

Helpful?
Thank HEMac_11
Kris M, Manager at The Bourtree, responded to this review

Hello there. Thank you for the lovely review that you have left! We hope to see you again soon! Kris and the team More 

Langholm
Level Contributor
52 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

Had a bit of time as car was in for a service. Last visited Bourntree im May place is still the same clean and tidy. Breakfast standard hss dropped considerably the black pudding was hard as rocks even I can cook a bit of pudding. Square sausage was even harder and dry. A bit of quality control and supervision required... More 

Helpful?
Thank Alec M
Kris M, Manager at The Bourtree, responded to this review

Hello there Thank you for the feedback We strive for excellence at the Bourtree and we seem to have missed it by a fair bit on your visit with us. For this, I apologise. Our breakfasts are the most popular in town, so I was disappointed to hear of the poor quality. If you do visit us again, do say... More 

HAMPSHIRE UK
Level Contributor
78 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

Hawick did not have a lot to offer and we chose this place (even although we don't generally eat in Weatherspoons) because we were staying in the town. First impressions, it was an imposing building from the outside. We visited at lunch time and it was fairly busy, not packed out. The table was dirty so I asked for a... More 

Helpful?
Thank PWILBY
Kris M, Manager at The Bourtree, responded to this review

Hello there Thank you for the feedback! I can only apologise for the poor service that you received on your first visit. That is very much not like me and I apologise if I came across as curt. We are fairly thin on the ground, but that is no excuse. I hope to see you again soon and fi I... More 

Hawick, United Kingdom
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago via mobile

Was a member of the Bourtree when it was the old conservative club, first impression on entry is the transformation of the interior, unrecognisable from the dull tired looking interior of the con club. Typical style of Witherspoon bars and restaurants and unfortunately the service again typical of the ill trained staff who give the impression your interrupting there day.... More 

Helpful?
Thank colinb723
Kris M, Manager at The Bourtree, responded to this review

Hello there Thank you for the feedback I agree that the company has done a lovely job of transforming the con club into the pub it is now. I am disappointed to read that you thought the service was poor though. I take customer service very seriously here (as repeat custom is what pays the bills!) so I will go... More 

Hawick, United Kingdom
Level Contributor
27 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

Good place for a breakfast and a few coffees. Great place at an affordable price for a get together with friends over a few bottles of wine.

Helpful?
Thank helen405
Kris M, Manager at The Bourtree, responded to this review

Hello there Thank you for the lovely review! Hope to see you again soon! Kris and the team More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Bar, British, Pub, Scottish, Gluten Free Options
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Outdoor Seating, Seating, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Waitstaff
Good for
Groups, Cheap Eats, Bar Scene, Kids, Child-friendly
Open Hours
Sunday
08:00 - 00:00
Monday
08:00 - 00:00
Tuesday
08:00 - 00:00
Wednesday
08:00 - 00:00
Thursday
08:00 - 00:00
Friday
08:00 - 01:00
Saturday
08:00 - 01:00
Location and Contact Information
  • Address: 22 Bourtree Place, Hawick TD9 9HL, Scotland
  • Location: Europe  >  United Kingdom (UK)  >  Scotland  >  Borders  >  Hawick
  • Phone Number: +44 1450 360450

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Bourtree and other visitors
1 question
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3 months ago

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Questions? Get answers from The Bourtree staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?