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Palm Court at The Balmoral

1 Princes Street | The Balmoral Hotel, Edinburgh EH2 2EQ, Scotland
+44 131 556 2414
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Overview
  • Excellent75%
  • Very good15%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“scones” (149 reviews)
“cake” (53 reviews)
Open Now
All hours
CUISINES
British, Scottish, Gluten Free Options, Vegetarian Friendly
PRICE
$$$$
DETAILS
1 Princes Street | The Balmoral Hotel, Edinburgh EH2 2EQ, Scotland
Neighbourhood: Princes Street and Gardens
Service
Food
Value
Atmosphere
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Reviews (775)
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1 - 10 of 775 reviews

Reviewed 3 days ago

Very busy for afternoon tea , the cakes were delicious and the shortbread the best ever tasted.So much so they gave us some to take home

Thank cavaniedson12
Reviewed 3 days ago

On a rainy day this is an escape into a refined restful environment. Music is playing. Everyone talks in hushed tones. The room is beautiful. Service empeckable. We were there for two slow paced hours. The champagne with tea is a must and worth the...More

Thank foodie1945
Reviewed 4 days ago via mobile

Ambience and surroundings were wonderful. Harpist added to this. Food was excellent only slight niggle were the hard scones I think they were overcooked rather than stale, hence the four out of five review. Otherwise a really pleasant afternoon tea for a special treat. Would...More

Thank daisydog364
Reviewed 1 week ago

It's well-known that JK Rowling finished writing the last Harry Potter book in a Standard room at the Balmoral to focus on her work, so we booked an afternoon tea in the Palm Court as part of our trip to Scotland. The food was lovely...More

1  Thank ohthatkimberley
Reviewed 1 week ago

We recently visited The Balmoral for afternoon tea with friends. The surroundings are indeed elegant and gracious, reminding one of a bygone age. It was very pleasant. However, the food was rather disappointing. The sandwiches were lack-lustre. The bread was not worthy of an establishment...More

1  Thank Blores
BalmoralEdinburgh, Manager at Palm Court at The Balmoral, responded to this review

Dear Blores Thank you for your review following your visit to Palm Court. We appreciate your kind comments regarding the cakes and pastries. However, we are truly sorry to read that you left feeling disappointed by certain aspects of your experience. I will certainly be...More

Reviewed 2 weeks ago

My husband and l went here for a treat. Very nice room and ambiance with the harp music etc. Our table was however quite low and my husband being over 6.4" this wasn't great. Couldn't get his legs under the table. The food was very...More

Thank DoncasterAmanda
Reviewed 2 weeks ago

Third visit for afternoon tea at the Palm Court and it is a lovely space with excellent staff. I was a little disappointed however compared to previous visits because the savoury choice did not display the elegance of previous occasions. Dominated by sandwiches, which although...More

1  Thank anais74704
BalmoralEdinburgh, Manager at Palm Court at The Balmoral, responded to this review

Dear anais74704 Thank you for taking the time to write a review following your most recent visit to Palm Court. We appreciate your kind comments regarding the excellent service. However, we are truly sorry to read that you left feeling disappointed by certain aspects of...More

Reviewed 4 weeks ago via mobile

Firstly Thank you to my Fiancé for ticking one of my Bucket List Boxes by taking me to the Balmoral for Champagne Afternoon Tea for my Birthday . From start to finish the whole experience was simply perfect. Along with the Staff and the Hotel...More

1  Thank Emma E
BalmoralEdinburgh, Manager at Palm Court at The Balmoral, responded to this review

Dear Emma E Thank you very much for your review and recommendation. It was a pleasure to welcome you and your fiance to Palm Court. My colleagues and I are delighted to read that you had a memorable Afternoon Tea experience to celebrate your birthday....More

Reviewed 4 weeks ago via mobile

Booked an afternoon tea as a treat. On arrival were seated promptly, the service the rest of the afternoon was pleasant and understated, never felt rushed or like we were a bother. All of the food met our expectations, the amuse bouche was delicious. The...More

Thank Walker385
Reviewed 5 weeks ago via mobile

Had afternoon tea at the Palm court for my mums 50th. We have been to many places for afternoon tea, and this was by far one of the best places we have been to. The service and food were amazing. I would recommend this place...More

1  Thank Lil_missj87
BalmoralEdinburgh, Manager at Palm Court at The Balmoral, responded to this review

Dear Lil_missj87 Thank you very much for taking the time to share your kind impressions following your celebratory visit to Palm Court. We're delighted to read that you had a memorable experience, thoroughly enjoying your mums birthday Afternoon Tea. Your lovely comments are much appreciated...More

Nearby
Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street
is only half one, since buildings only line one side.
But what they don’t say is how extraordinary the views
are from Princes Street as a result. From here you
look onto expansive and decorative public gardens
beneath the mighty basalt cliffs on which Edinburgh’s
Castle stands proud above the rest of the dramatic old
town skyline. Yet many of those on Princes Street look
...More
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Nearby Attractions
Edinburgh VisitScotland Information Centre
69 reviews
.09 km away
North Bridge
59 reviews
.17 km away
Fruitmarket Gallery
50 reviews
.18 km away
ScotlandsPeople Centre
24 reviews
.06 km away
Questions & AnswersAsk a question
jillian99
Is there a children's afternoon tea price?
7 March 2017|
Answer Show all 4 answers
Response from BalmoralEdinburgh | Property representative |
Dear jillian99 Thank you for your question. We do have a 'Kids Afternoon Tea' £20. Please do not hesitate to contact us on the number below if you require any further information. Kind Regards The Balmoral +44 (0) 131... More
0
Votes
tosh2014
Hi there it will be my husband birthday this month I have booked a two day trip to Edinburgh with our 5 years old daughter...I have read all the great reviews re you high teas and wondered if it would be okay to book for two adults and one child? regards tracy
13 November 2016|
Answer Show all 8 answers
Response from BalmoralEdinburgh | Property representative |
Dear Tracy Thank you for your question. It would be a pleasure to welcome you and your family to Palm Court. Advanced booking for Afternoon Tea is highly recommended. Please feel free to call the hotel on the number below... More
0
Votes
makealsit
I was wondering if there would be somewhere to leave our small cases x4 as we would like to come for afternoon tea when we get off the train and before we book into out hotel. It will be my Brothers 50th Birthday and i am hoping to surprise him.
1 April 2016|
Answer
Response from ladytubedriver | Reviewed this property |
i hope this isn't too late - but we left bags and coats with the cloakroom, it was big enough easily for a few cases.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Romantic, Business meetings, Special Occasion Dining, Local cuisine
Open Hours
Sunday
09:00 - 19:00
Monday
08:00 - 19:00
Tuesday
08:00 - 19:00
Wednesday
08:00 - 19:00
Thursday
08:00 - 19:00
Friday
08:00 - 20:00
Saturday
08:00 - 21:00
Location and Contact Information
  • Address: 1 Princes Street | The Balmoral Hotel, Edinburgh EH2 2EQ, Scotland (Formerly The Bollinger Bar at Palm Court)
  • Location: Europe  >  United Kingdom (UK)  >  Scotland  >  Edinburgh>  > Princes Street and Gardens
  • Neighbourhood: Princes Street and Gardens
  • Phone Number: +44 131 556 2414
  • E-mail
  • This restaurant is at The Balmoral Hotel
Description
Palm Court is an Edinburgh institution that's as glittering as its glass dome and Venetian chandelier. Sip vintage champagne or sample our award-winning Afternoon Tea with a wide selection of loose leaf teas, coffee, classic and contemporary sandwiches and savouries, pastries and sweet treats. A harpist provides the perfect accompaniment. Palm Court Opening Times: Monday to Thursday 8am to 7pm Friday 8am to 8pm Saturday 8am to 9pm Sunday 9am to 7pm Afternoon Tea: £35 Champagne Afternoon Tea: £51.50