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Starbucks Lothian Road

123 Lothian Road, Edinburgh EH3 9AN, Scotland
+44 131 229 4899
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  • Excellent45%
  • Very good29%
  • Average22%
  • Poor3%
  • Terrible1%
Travellers talk about
“great coffee” (2 reviews)
“customers” (5 reviews)
Restaurant Hours
$$ - $$$
123 Lothian Road, Edinburgh EH3 9AN, Scotland
All Details
Write a ReviewReviews (54)
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1 - 10 of 45 reviews

Reviewed 2 weeks ago

Just a wonderfully, typical Starbucks in Edinburgh. So if you want familiarity of Starbucks, here you go.

Thank Kesslane
Reviewed 8 October 2017

This is a nice average coffee bar of its type. The staff are professional, hard-working and friendly. The coffee and the baked goods are of good quality. The toilets are a bit of a nightmare to find, but I suppose there's a reason for that.

Thank Bob S
Reviewed 17 September 2017

The old partner serving slow as a scotrail train and made a mountain out of a mo-hill in getting my name right. I don't even know why they ask to get customers name what a stupid process ,when they can't even be bothered spelling it...More

Thank 77rtr
Reviewed 17 September 2017 via mobile

Poor customer service poor quality tea made in a dirty cup. If you offer tea then know how to make it and do it in clean cups. Good customer service with a smile costs nothing.

Thank X3249FMcolinm
Reviewed 12 September 2017

I really like Starbucks but this visit on a Saturday early afternoon was very disappointing. There were two staff on and the place was a bit busy but not frantic. Both staff were friendly and attentive but clearly the place was understaffed. They were trying...More

Thank tennant001
Reviewed 11 September 2017

This branch of Starbucks has the friendliest, most attentive staff I have encountered at any branch. They seem to look after their customers extremely well.

Thank M K
Reviewed 28 August 2017 via mobile

Went in here today and cannot fault the staff the service was very good they were all friendly and chatty. Got a sausage sandwich and this is the second one I have had but I have to say costa coffees is much better. The tables...More

Thank Misslouboutin19
Reviewed 17 August 2017

Went in every day for a week during the fringe. Possibly the friendliest Starbucks staff on the planet. Only remember 2 names, Sam and Morag, but everyone was so smiley.

Thank Barrie A
Reviewed 4 August 2017 via mobile

Dropped in for coffee and was met with happy smiling and bubbly staff (Sam) very knowledgeable and great at transferring info on all available produce in shop and very helpful to the enquiring tourist as well as knowing names of regular customers.. thanks.

Thank Archie M
Reviewed 16 May 2017

Like a little taste of home but more friendly. The staff greeted you by name and were very friendly. The coffee and snacks were delicious. We stopped nearly every day during our vacation.

Thank Michelle C
West End
Prevailing winds meant that most cities that grew in
industrial Britain had their most desirable
neighbourhoods to the west – upwind of factory fumes.
Edinburgh was no exception, with its wealthiest
citizens settling in its West End and leaving behind
grand Georgian townhouses, private gardens and genteel
crescents. These backstreets remain as dignified and
sleepy as ever, and most of the action here lies along
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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Brunch
Restaurant features
Takeout, Seating, Wheelchair Accessible, Highchairs Available
Good for
Kids, Child-friendly
Location and Contact Information
  • Address: 123 Lothian Road, Edinburgh EH3 9AN, Scotland
  • Location: Europe  >  United Kingdom (UK)  >  Scotland  >  Edinburgh>  > West End
  • Neighbourhood: West End
  • Phone Number: +44 131 229 4899
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