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Hook and Ladder

Unit 2, Westgate Retail Park | Tramore road, Waterford 000, Ireland
+353 51 850 765
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  • Excellent65%
  • Very good20%
  • Average8%
  • Poor3%
  • Terrible4%
Travellers talk about
“cakes” (22 reviews)
“french toast” (7 reviews)
Open Now
8:00 AM - 5:30 PM Hours
Irish, Cafe, European, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
Unit 2, Westgate Retail Park | Tramore road, Waterford 000, Ireland
All Details
Write a ReviewReviews (226)
Traveller rating
Traveller type
Time of year

1 - 10 of 226 reviews

Reviewed 1 week ago via mobile

Absolutely love the hook and ladder always get my lunch and mochas here and Tonya always looks after me when I walk in the door love love love 😊

2  Thank RuthieOG
Reviewed 1 week ago via mobile

I recently visited the cafe over Easter. The food was excellent as usual. Had a lovely lunch and of course couldn’t leave without some Red Velvet Cake💜 the staff are extremely friendly and very helpful. We’ll definitely be back.

3  Thank Corina H
Reviewed 1 week ago

Go here a lot, getting a table is hit or miss, very busy usually. Nice food and service when you do get in. They have an upstairs area but for some reason it is often closed these days. Cakes are to die for, coffee good,...More

3  Thank Tararoots
Reviewed 1 week ago via mobile

Went for lunch with my mam today. Great staff. Great food.. great atmosphere 😁 highly recommend for a visit

3  Thank Clár D
Reviewed 2 weeks ago via mobile

Foods great and served in a time efficient manner. All staff were extremely friendly, 5 star service. 😀 really enjoy going here

3  Thank Leah P
Reviewed 2 weeks ago via mobile

The atmosphere of Hook and Ladder hits as you walk in the door. The friendly faces welcoming you gives your visit a great start. The staff are very helpful and go out of their way to make sure you are having a great dining experience....More

3  Thank Sj E
Reviewed 2 weeks ago via mobile

Excellent service with friendly floor staff, good choice of healthy food and delicious deserts.. that is all :·)

3  Thank BrianH655
Reviewed 2 weeks ago

The Hook and Ladder has at least 10 staff who all give 5 star service with a smile. They are pleasant, efficient, hard working, and above all professional. We had breakfast everyday. For those who haven't yet visited this place, the don't hang about cos...More

3  Thank dennisawhiting
Reviewed 2 weeks ago via mobile

I'm waterford and looking for breakfast.. following other reviews came here. It was a Saturday at 10:30 and the place was really busy. Waited a few minutes for a table. The breakfast menu is great with lots of choices.. we had the piggy in a...More

2  Thank RyanEM16
Reviewed 2 weeks ago via mobile

Went here for breakfast,service was very slow,food average and the latte was terrible.The cup should have contained a boil warning, as it was still too hot to consume even after 15 minutes.

Thank Richie I
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Ask a question
Questions & Answers
Suzanne R
15 January 2017|
Response from Lynne C | Reviewed this property |
I was only back today and didn't see any sign indicating gluten-free, but that they will try to cater for special diets. You might phone them to be sure
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Breakfast, Lunch, Brunch
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Accepts Visa, Free Wifi
Good for
Groups, Local cuisine, Kids, Child-friendly
Open Hours
9:00 AM - 5:00 PM
8:00 AM - 5:30 PM
8:00 AM - 5:30 PM
8:00 AM - 5:30 PM
8:00 AM - 5:30 PM
8:00 AM - 5:30 PM
8:00 AM - 5:30 PM
Location and Contact Information
  • Address: Unit 2, Westgate Retail Park | Tramore road, Waterford 000, Ireland
  • Location: Europe  >  Ireland  >  Province of Munster  >  County Waterford  >  Waterford
  • Phone Number: +353 51 850 765
  • E-mail
The idea behind cafehome is to showcase a number of various store concepts under the one brand, with each individual concept retaining its own individual ethos and style.The first of these concepts is Hook & Ladder, where we’ve created a unique atmosphere with expertly trained staff, showcasing a broad range of Irish artisan foods, plus a range of furniture and accessories. One truly unique aspect to Hook & Ladder is that all the café fittings – from the cutlery & crockery, to the seats you sit on – are available for purchase.
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