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TGI Friday's

West Mall Westfield Centre | 1st Floor, Derby DE1 2PQ, England
+44 344 692 0319
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  • Excellent34%
  • Very good28%
  • Average16%
  • Poor11%
  • Terrible11%
Travellers talk about
“burger” (45 reviews)
“ribs” (22 reviews)
“shrimp” (8 reviews)
Closed Now
All hours
American, Bar, Vegetarian Friendly, Gluten Free Options
$$ - $$$
West Mall Westfield Centre | 1st Floor, Derby DE1 2PQ, England
All Details
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Reviews (370)
Traveller rating
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1 - 10 of 369 reviews

Reviewed 2 days ago

Such a shame, I used to love the food here and the service was on point. But over the years the family and I go here less and less. The food standard is far from the delicious steaks they once served. Now we have steaks...More

Thank Mark J
Reviewed 3 days ago via mobile

What can I say - massively disappointed with TGI's this weekend. My family were celebrating my sister's birthday and as a group of 8 tried to book a table in advance. After attempting to book online the website said that it was "not possible" to...More

Thank estokoe14
Reviewed 1 week ago via mobile

Food was good quite expensive for what you get! Service was really good everyone was helpful and friendly even though it was super busy they managed to squeeze us in! Jade P served us and she was amazing, really attentive and made us feel looked...More

Thank Rosie B
Reviewed 2 weeks ago via mobile

I love TGI Fridays food. I've been to quiet a few over the country and never had an issue. Visited Derby for the first time and I never actually got any food. After ordering I waited a good 40 minutes for my starter. At no...More

Thank Ally B
Reviewed 2 weeks ago

We went for a birthday and it was terrible. We waited ages before someone took our order and when some one finally did is was poor service. Everyone had to wait absolutely ages for horrible food, some of the worst I have had I think....More

Thank Tabby456
Reviewed 3 weeks ago

If you are happy to wait 20mins before anyone takes your order, wait another 30-40 mins before eating and ages to find anyone just to pay the bill, then go eat here. If you are happy to spend all of that time listening to screaming...More

Thank hklozzo298
Reviewed 3 weeks ago via mobile

We waited for nearly 40 minutes to be served the following: 2 out of 3 ordered dishes were stone cold 1 never arrived as stated after the wait by the waitress -> we haven't got some of the ingredients, so we are making it now...More

Thank mgiordani
Reviewed 3 weeks ago via mobile

Loved the upbeat fun ambiance! Servers all had balloons on their heads, not sure why but the kids loved it! I had the pasta with shrimps while my wife had it with chicken, both were scrumptious! Enjoyed our meal thoroughly!

Thank Amin A
Reviewed 12 August 2017 via mobile

Book a table months ago for a family meal after going to the escape rooms. Thought it was good that they emailed us in the morning just to remind us of our booking. Arrived and the host was very friendly. Our server ( think her...More

Reviewed 9 August 2017 via mobile

Friendly staff , seated reasonably quickly, kids enjoyed lunch and ate everything and loved the new shakes

Thank Jen B
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Questions & Answers
Neela S
20 June 2016|
AnswerShow all 7 answers
Response from TeddyWestville | Reviewed this property |
When my boyfriend and I went we had 2 burgers for a main and 2 cocktails each and it came to around £35
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Special Occasion Dining, Groups, Bar Scene, Child-friendly, Kids
Open Hours
11:00 - 21:30
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:30
11:00 - 22:30
Location and Contact Information
  • Address: West Mall Westfield Centre | 1st Floor, Derby DE1 2PQ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Derbyshire  >  Derby
  • Phone Number: +44 344 692 0319
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