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Lower Ground Festival Place | Festival Place Shopping Centre, Basingstoke RG21 7BB, England
+44 1256 475770
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  • Excellent19%
  • Very good28%
  • Average22%
  • Poor15%
  • Terrible16%
Travellers talk about
Open Now
09:00 - 23:00All hours
International, Vegetarian Friendly, Vegan Options
$$ - $$$
Lower Ground Festival Place | Festival Place Shopping Centre, Basingstoke RG21 7BB, England
All Details
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Reviews (268)
Traveller rating
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1 - 10 of 266 reviews

Reviewed 2 weeks ago

We were spending a night in Basingstoke and were looking for somewhere to eat and came across Giraffe. We had five items from the tapas menu and had a bottle of house wine included in the price. It was a great introduction to tapas and...More

Thank Debbie P
Reviewed 4 weeks ago via mobile

Wine served in a normal water glass; poor service. Pathetic service and how can wine be served in a water glass !

Thank Ligy T
Reviewed 4 weeks ago via mobile

Food was absolutely disgusting. I had chicken tinga enchilada. The cheese sauce that the wrap was swimming in was cold and gloopy and very offputting. Chicken noodle salad with peanuts was also ordered and tasted awful. The final straw was when we were given our...More

Thank mummyjuly
Reviewed 4 weeks ago via mobile

Lovely avocado 🥑 breakfast with tomatoes and poached egg and a side of sweet corn fritters. Tasty food and amazing service from happy, friendly Romanian lady. Loved it

Thank HampshireJetset
Reviewed 14 August 2017 via mobile

Popped in for a birthday family meal.....kids eat for free, so first winner there. Service was great and food was delicious....would recommend to everyone who hasn't thought of trying it out. Defo coming back. ...

Thank David W
Reviewed 13 August 2017 via mobile

Visited yesterday evening, as always the service is very pleasant and we were seated without any problems. We have eaten at giraffe a few times over the last couple of years and the food has always been nice. On this occasion however, the food was...More

1  Thank Alan E
Reviewed 8 August 2017 via mobile

Can't really understand why the service was poor. It wasn't busy and there was plenty of staff around. Took what appeared a life time to get our mains and nearly the same for desserts. The food was very good as per usual. But service was...More

1  Thank Pmmcbl
Reviewed 5 August 2017

While, one Sunday, every other restaurant in town was chaotic and booked out, Giraffe had plenty of tables left, only because you were warned of a 30-minute waiting time due to staff absence. Fine with us because staff were very polite and informal. The Malaysian...More

Thank deanwarner99
Reviewed 28 July 2017 via mobile

My husband and I recently visited Giraffe on a hot summers evening for a meal. We had never visited Giraffe before. The table we were given was next to an open sliding door which gave us a holiday feel as the weather was lovely and...More

Thank Leighmcraig
Reviewed 26 July 2017

We booked a table for 5pm straight after cinema for 4 adults and 5 kids, the service was okay nothing special, the food was okay again noting special I am surprised about the small kids menu. To get another small pot of baked beans for...More

2  Thank krazykrizy
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Nando's - Basingstoke
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.01 km away
Nearby Attractions
The Anvil
231 reviews
.29 km away
Eastrop Park
126 reviews
.25 km away
Willis Museum
73 reviews
.34 km away
Haymarket Theatre
15 reviews
.24 km away
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Lunch, Dinner, Brunch, Breakfast, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Kids, Groups
Open Hours
09:00 - 22:00
10:00 - 23:00
10:00 - 23:00
10:00 - 23:00
10:00 - 23:00
10:00 - 23:00
09:00 - 23:00
Location and Contact Information
  • Address: Lower Ground Festival Place | Festival Place Shopping Centre, Basingstoke RG21 7BB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hampshire  >  Basingstoke
  • Phone Number: +44 1256 475770
  • E-mail
Freshly cooked food for everyone served to the sound of great music - guaranteed to make you feel good!
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