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Giraffe - Basingstoke

Lower Ground Festival Place | Festival Place Shopping Centre, Basingstoke RG21 7BB, England
+44 1256 475770
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  • Excellent18%
  • Very good25%
  • Average19%
  • Poor16%
  • Terrible22%
3 May 2018
“Not the same”
17 Apr 2018
“Average meals let down by sticky tables.”
Closed Now
International, Vegetarian Friendly, Vegan Options
$$ - $$$
Lower Ground Festival Place | Festival Place Shopping Centre, Basingstoke RG21 7BB, England
All Details
Write a ReviewReviews (344)
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1 - 10 of 342 reviews

Reviewed yesterday via mobile

I’m not sure why this place gets such a bad write up. I’ve been several times now and always had a good experience. Like the self service and unlimited hot drinks. Breakfast was delicious - I had the smoked salmon and scrambled egg bagel and...More

Thank RossiAndShellyx
Reviewed yesterday

Basingstoke Giraffe is one of a chain of “international” restaurants. It is in the centre of the food court at Festival Place, and with competition all round, you would expect it to be on the top of its game. It serves burgers, curries, and various...More

Thank John C
Reviewed 1 week ago via mobile

Having visited Giraffe in London and even this one in Basingstoke in the past, the Service was part of the experience but also, the food was generally of a good standard. However, having taken my 6yr old daughter to Giraffe Basingstoke for lunch I’m compelled...More

Thank Mark H
Reviewed 1 week ago via mobile

went last night. overall poor. servers uninterested. food luke warm and dry. sadly the previous reviews are true. I wanted to make own mind up. money better spent elsewhere sad as such potential too

Thank Stuart16479
Reviewed 2 weeks ago via mobile

It’s not even worth a one circle rating it was that poor ! And it’s not even worth a one hundred word review either !

Thank Martin P
Reviewed 2 weeks ago

Before, during or after visiting Giraffe I wouldn’t know a Giraffe from a Whatever Burger if it were not for the staff... these guys don’t stop movin* and they don’t stop helping and it’s not the lip service service of ‘everything ok with your meal’...More

Thank Nev R
Reviewed 3 weeks ago via mobile

Chips undercooked, burgers overdone. Can't even get the basics right. Lacklustre service. Don't bother.

Thank insane-dj
Reviewed 4 weeks ago via mobile

We went to giraffe as we had been many times before and always has a lovely meal. But no more. We will not be back until they bring back the old giraffe. Got shown to our table which was very sticky and wobbly. Then told...More

Thank Julie M
Reviewed 4 weeks ago

HQ Giraffe please re consider your revamp of this restaurant, and do not consider rolling the format out nationwide. I have visited this restaurant many times and recommended the food, ambience, service and staff to friends. I can’t believe how it has been turned it...More

Thank Beryl P
Reviewed 13 May 2018 via mobile

Veggies get a halloumi burger or margarita pizza as a main. For some reason this branch does not offer all the food on the website menu, instead a very cut down version.

Thank kabads
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Child-friendly, Kids
Open Hours
9:00 AM - 10:00 PM
10:00 AM - 11:00 PM
10:00 AM - 11:00 PM
10:00 AM - 11:00 PM
10:00 AM - 11:00 PM
10:00 AM - 11:00 PM
9:00 AM - 11:00 PM
Location and Contact Information
  • Address: Lower Ground Festival Place | Festival Place Shopping Centre, Basingstoke RG21 7BB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hampshire  >  Basingstoke
  • Phone Number: +44 1256 475770
  • E-mail
Freshly cooked food for everyone served to the sound of great music - guaranteed to make you feel good!
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