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The Portsmouth Arms

$$ - $$$
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Hatch Warren Lane, Basingstoke RG22 4RA, England (Formerly The Portsmouth Arms)
+44 1256 334036
Website
Today
11:00 - 00:00
Open now
See all hours
Hours:
Sun 12:00 - 23:00
Mon - Wed 11:00 - 23:00
Thu 11:00 - 23:30
Fri - Sat 11:00 - 00:00
More Info
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258 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 258: English reviews
Basingstoke, United Kingdom
1 review
Reviewed 2 days ago NEW via mobile

Really disappointed firstly with the selection on the menu....... Secondly.... it was the day of the new menu launch and I had to re order my food 3 times...... they had no ingredients to serve what I originally ordered!!! I had no apology or offer of discount when I finally got ordered my third option! When that arrived i couldn't... More 

Helpful?
Thank hardyk85
Basingstoke, United Kingdom
Level Contributor
11 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 6 days ago NEW via mobile

Good choice of food either from the usual menu or Sunday roast options. Waited a little while to place orders but food was delicious.

Helpful?
Thank Joanne F
Hall W, Manager at The Portsmouth Arms, responded to this review

Thank you so much for your review, it is great to hear that you enjoyed visiting us. We hope you can visit again soon. More 

Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

Excellent place for a Sunday lunch with the family. Great atmosphere with friendly bartenders. The servers could be a little bit friendlier. The path to the bathroom is blocked by a table allowing people to squeeze through. Please remove that large table. Easy to park as well.

Helpful?
Thank Pulitha W
Hall W, Manager at The Portsmouth Arms, responded to this review

We really appreciate your feedback; thank you for taking the trouble to post your review. We have taken your comments on board and do hope you will visit us again. More 

Menheniot, United Kingdom
Level Contributor
25 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
Reviewed 1 week ago via mobile

Visited with my sister's and partners for lunch. Service was abysmal. We waited around 25 mins for our starters then 45 minutes for our main. We complained about the wait to the manageress who actually tried to argue we had only waited 15 minutes. We eventually got our meals. The fish and chips and the ribs were good. The steak... More 

Helpful?
Thank joanne f
Hall W, Manager at The Portsmouth Arms, responded to this review

Please accept our apologies for giving you cause to post this review on Trip Advisor. We’d really like the chance to look into this matter further. We’d be very grateful if you could copy and paste your review, together with the Public House name and date of visit and email us at: guestfeedback@hall-woodhouse.co.uk More 

1 review
Reviewed 1 week ago via mobile

Extremely dismayed by my last visit to Portsmouth Arms ...extremely poor service last week ... no table on arrival despite booking online ..had to be seated on makeshift table in front of fire exit.. ..ashamed to say I left without paying after more than half an hour trying to get attention on top of long wait for our food ..... More 

Helpful?
Thank Carol A
Hall W, Manager at The Portsmouth Arms, responded to this review

Please accept our apologies for giving you cause to post this review on Trip Advisor. We’d really like the chance to look into this matter further. We’d be very grateful if you could copy and paste your review, together with the Public House name and date of visit and email us at: guestfeedback@hall-woodhouse.co.uk More 

Hampshire, United Kingdom
Level Contributor
89 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
Reviewed 2 weeks ago

Went on a Sunday for their regular pub quiz, ended up ordering some food. My main (ham, egg + chips) came with yolks verging on raw - still very slimey but I couldn't be bothered to complain due to the ongoing loud quiz so I left the eggs and ate the rest. Then made the mistake of getting a dessert.... More 

Helpful?
1 Thank HeddyChris
Hall W, Manager at The Portsmouth Arms, responded to this review

Please accept our apologies for giving you cause to post this review on Trip Advisor. We’d really like the chance to look into this matter further. We’d be very grateful if you could copy and paste your review, together with the Public House name and date of visit and email us at: guestfeedback@hall-woodhouse.co.uk More 

Basingstoke, United Kingdom
Level Contributor
12 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

Asked for two glasses of Pinot Grigio on arrival. Only the more expensive brand was available "chilled". (£14 for two glasses?) Not a good start. Waited for quite some time to be taken to our booked table. Asked for the less expensive Pinot Grigio to be chilled as we would be ordering a bottle during our meal. This didnt happen.... More 

Helpful?
Thank Anynameunderthesun
Hall W, Manager at The Portsmouth Arms, responded to this review

We really appreciate your feedback; thank you for taking the trouble to post your review. We have taken your comments on board and do hope you will visit us again. More 

York, England, United Kingdom
Level Contributor
106 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
Reviewed 3 weeks ago

First time in this part of the country and this pub was recommended by a work colleague who used to live in the area. We had not booked and it was a Friday night and it got very busy. We were taken to a table which was pleasant but next to the toilet door. Food was Ok, We liked you... More 

Helpful?
Thank yorkshireladdie
Hall W, Manager at The Portsmouth Arms, responded to this review

We really appreciate your feedback; thank you for taking the trouble to post your review. We have taken your comments on board and do hope you will visit us again. More 

Basingstoke, United Kingdom
Level Contributor
16 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago

This was my first visit, dropped the wife a few times before. The meal and ambience was first class. now I see what she raved about. really good place for dinner.

Helpful?
1 Thank John B
Hall W, Manager at The Portsmouth Arms, responded to this review

Thank you for your lovely review. We are delighted that you enjoyed your visit. More 

2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 21 April 2017 via mobile

Nice pub, great building, lots of parking and good selection of drinks but rather expensive. Quite a remote location but cant really be helped...

Helpful?
1 Thank Tom H
Hall W, Manager at The Portsmouth Arms, responded to this review

Thank you for taking the time to post a review on Trip Advisor. We look forward to welcoming you back very soon. More 

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$9 - US$18
Cuisine
Bar, British, Pub, Brew Pub, Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, After-hours, Drinks
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Kids, Child-friendly, Groups, Bar Scene, Special Occasion Dining
Open Hours
Sunday
12:00 - 23:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:30
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: Hatch Warren Lane, Basingstoke RG22 4RA, England (Formerly The Portsmouth Arms)
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hampshire  >  Basingstoke
  • Phone Number: +44 1256 334036

Questions & Answers

Questions? Get answers from The Portsmouth Arms staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?