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Costa Coffee

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124 Market Street, Manchester M1 1WA, England
+44 161 236 5491
Website
Today
06:30 - 21:00
Open now
See all hours
Hours:
Sun 08:00 - 20:00
Mon - Fri 06:30 - 21:00
Sat 07:00 - 21:00
More Info
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40 Reviews from our TripAdvisor Community

Traveller rating
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Showing 39: English reviews
England
Level Contributor
339 reviews
163 restaurant reviews
common_n_restaurant_reviews_1bd8 115 helpful votes
2 of 5 bubbles Reviewed 1 week ago

Seems to be so busy, with queues out the door when I was there last week, that the staff just don't get a chance to keep on top of it. I had a dirty saucer, a chipped tea pot, and then I had to go back to the counter to get milk for my tea! They were working hard, but... More 

Helpful?
Thank weekenderinthesun
Dorking, United Kingdom
Level Contributor
41 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago via mobile

I am an avid Costa Coffee drinker. Visiting many COSTAS up and down the UK. The service in this Costa is very poor and the staff can be very curt, and at times not customer friendly. Being busy is not an excuse for a poor customer experience.

Helpful?
Thank Wayne W
Clitheroe, United Kingdom
Level Contributor
122 reviews
99 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
3 of 5 bubbles Reviewed 21 December 2016 via mobile

Stopped with the fam for hot chovolates here whilst visiting Xmas markets, Lindt choc was fab, kids choc with marshmallows great. Huge queues for the bathrooms , and not very clean with overflowing bins.

Helpful?
Thank Anneloubrown
Greater Manchester, United Kingdom
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 14 December 2016 via mobile

Dropped in for a cup of tea - which was very weak despite leaving tea bag in!!! Suggest they stop using twinings everyday and get some good old English Breakfast tea. The toilets were absolutely stinking and filthy- definitely needs attention if you think staff use them!!!

Helpful?
Thank lorna45678
Level Contributor
36 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 9 December 2016

Nice place and perfect location, you can enjoy costa drinks after a shopping party lol BUT, it is always busy for example you find yourself obliged to share a table with somebody most of the times and to be in a long queue despite that the service is quick. i suggest to create two queues: one for the take away... More 

Helpful?
Thank sirine d
Manchester, United Kingdom
Level Contributor
113 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed 8 December 2016

too busy better of going to a further costa as queues are alwasy quite big. but seating is fine and food and drink is good.

Helpful?
Thank Husnatalati
Level Contributor
20 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 30 November 2016 via mobile

Went here for a coffee and hotchoclate with my partner really nice location nice staff and very relaxed environment nice location

Helpful?
Thank Aoife O
Level Contributor
36 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 12 September 2016 via mobile

Nice place and good service. Free wifi but not for ppl with international phone numbers (you must register with your number)....

Helpful?
Thank SilverColibri
Level Contributor
15 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 6 August 2016 via mobile

This is one of the busier Costas in the city, and it shows - it has clearly received a lot of investment and the interior is brilliant. Clean, well laid out and relaxing, perfect for breakfast. What lets the place down however, is the attitude of the staff. Having just ordered I encountered five different staff members and only one... More 

Helpful?
Thank Daniel B
Manchester, United Kingdom
Level Contributor
41 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed 12 July 2016

Everything bar 2 things is right with Costa, firstly its defanatly not a starbucks! Starbucks coffee is far superior, costa coffee is not a good blend, in fact its slightly awful. Another thing their staff are not consistent, customer service is so important to me, Overall thank god we have starbucks on the highstreet!!

Helpful?
Thank TwisterMr

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Cafe
Meals
Breakfast, Drinks
Restaurant features
Seating, Wheelchair Accessible, Takeout
Good for
Child-friendly
Open Hours
Sunday
08:00 - 20:00
Monday
06:30 - 21:00
Tuesday
06:30 - 21:00
Wednesday
06:30 - 21:00
Thursday
06:30 - 21:00
Friday
06:30 - 21:00
Saturday
07:00 - 21:00
Location and Contact Information
  • Address: 124 Market Street, Manchester M1 1WA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater Manchester  >  Manchester
  • Phone Number: +44 161 236 5491

Questions & Answers

Questions? Get answers from Costa Coffee staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?