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Potsdamer Str. 3 | Im The Mandala Hotel, 10785 Berlin, Germany
+49 30 590051234
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  • Excellent77%
  • Very good13%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“amuse bouche” (31 reviews)
“tasting menu” (23 reviews)
“petit fours” (11 reviews)
International, European, Gluten Free Options
Potsdamer Str. 3 | Im The Mandala Hotel, 10785 Berlin, Germany
All Details
Write a ReviewReviews (709)
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1 - 10 of 332 reviews

Reviewed 1 week ago via mobile

Was there for a work dinner. very average and lacklustre for a 2-Michelin Star Restaurant. Service was cold and robotic. Food is salty and the duck was bad. Worst of it, at the end of the dinner, they will blatantly ask for tips. Left a...More

Thank Cpwee
THE-MANDALA-Team, Leiter Gästebetreuung at FACIL, responded to this reviewResponded 1 week ago

Dear valued guest, Thank you very much for providing us with your feedback about your recent experience at our restaurant FACIL. We always try to exceed our guests’ expectations but unfortunately, we did not succeed in your case. Please rest assured, that it is definitely...More

Reviewed 3 weeks ago

This is one of the great restaurants and fully deserving of the second start. We have been lucky enough to eat in many of the worlds top restaurants and Facil is right up there with the very best. The food is innovative and interesting without...More

Thank charleymarley1
Reviewed 5 February 2018

The meal was fantastic, the staff were very friendly and helpful with recommendations. Great atmosphere. The lamb was out of this world. We can't wait to come back.

Thank JohnDK1995
Reviewed 25 January 2018 via mobile

Have had a few michelin star experiences now, this definitely ranks in the top half. The setting is quite formal which made it good for a celebration with my partner. There was two lunch choices, either a lunch menu with a choice of number of...More

Thank Tom G
Reviewed 15 January 2018

The Facil is a beautiful place, the ambiance was charming, the food great and the service perfect. We will come back during our next trip in Berlin.

Thank MartellXO
Reviewed 3 January 2018

We celebrated my husbands birthday at Facil. The food was excellent, except for the pigeon - I should have taken the lamb. The dessert was a beautiful chocolate dream come true in the shape of a pear. And don't miss the Dom Perignon from 2006....More

Thank Charlotte W
Reviewed 3 January 2018 via mobile

This restaurant has a very nice decor and makes the dining experience so unique. We have spent here our New Year Eve dinner but they did not impress us. The set menu was very interesting and dishes looked beautiful. Unfortunately they were not so good...More

1  Thank sashamorgan1984
Reviewed 22 December 2017

I am a lover of the lunch courses which the restaurant offers from Monday to Friday at reasonable prices. You will be pampered by a three course menu at star-level which is supplemented by different ameuse-geules, great breads and afterwards sweets and chocolades. The atmosphere...More

1  Thank Peter R
Reviewed 14 December 2017

The service was the best I have ever received. The building is very prestigious and beautiful. The food is also very unique and tasty.

Thank Misha Z
Reviewed 14 December 2017

Safe haven Facil… 2 stars! And it is deserved! One of this dinners were the security, the professionalism and the knowledge shines thru, in every serving and poring. I missed the lobby pick-up, they have at Hugo’s. And they could have informed me at the...More

Thank peter ulrik k
Breathe in Berlin’s royal past while walking through
the gardens of beautiful Charlottenburg Palace, which
lends its name to this well-heeled neighbourhood.
Here you'll find some of the oldest homes in the city:
upper-class apartment buildings with ornate facades
and marble-floored foyers line the cobblestone
streets. Stroll by sophisticated restaurants, through
little parks, or around Lake Lietzensee. Window shop
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Ask a question
Questions & Answers
Natali V
21 October 2017|
AnswerShow all 8 answers
Response from Sylvia L | Reviewed this property |
When I was there, everyone was dressed elegantly but in different styles So, as far as I know there is not a dress code. If you go, I think it is nice to also dress nicely for a special restaurant.
Google Translation
23 June 2017|
Response from THE-MANDALA-Team | Property representative |
Dear Tara, thank you very much for your question on Tripadvisor. The Facil Restaurant is closed from 24th of July until 11th of August. It will open again on the 14th of August. We can not guarantuee a reservation at our... More
Google Translation
George M
12 December 2016|
AnswerShow all 5 answers
Response from THE-MANDALA-Team | Property representative |
Hello George, there is an underground car park at Ludwig-Beck-Strasse. Drive to level -3 where you find the elevator whicht goes directly into the hotel.
Google Translation
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$42 - US$234
Lunch, Dinner, After-hours
Restaurant features
Outdoor Seating, Parking Available, Validated Parking, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Reservations, Seating, Waitstaff, Free Wifi, Accepts Credit Cards
Good for
Business meetings, Special Occasion Dining, Romantic
Open Hours
12:00 PM - 2:00 PM
7:00 PM - 10:00 PM
12:00 PM - 2:00 PM
7:00 PM - 10:00 PM
12:00 PM - 2:00 PM
7:00 PM - 10:00 PM
12:00 PM - 2:00 PM
7:00 PM - 10:00 PM
12:00 PM - 2:00 PM
7:00 PM - 10:00 PM
Location and Contact Information
  • Address: Potsdamer Str. 3 | Im The Mandala Hotel, 10785 Berlin, Germany
  • Location: Europe  >  Germany  >  Berlin>  > Charlottenburg
  • Neighbourhood: Charlottenburg
  • Phone Number: +49 30 590051234
  • E-mail
  • This restaurant is at The Mandala Hotel
The FACIL, Berlin's oasis of culinary culture, offers a refreshing combination of elegant lightness and pure luxury, modernity and understatement. The restaurant treats diners to the very best cuisine and it has an easygoing feel. The service is excellent and you have the chance to relax and escape from the stresses and strains of everyday life. The core of the FACIL philosophy is the lightness of being. In culinary terms, the food will melt on your tongue. The restaurant offers a selection of natural cuisine which is both unpretentious and ingenious.
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