We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Get food delivered

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Cafe
Special Diets
Vegetarian Friendly
FEATURES
Takeout, Outdoor Seating, Seating, Wheelchair Accessible, Table Service

Location and contact

Bahnhofsviertel
0.4 km from Main Tower
Improve this listing
Reviews (103)
Filter reviews
22 results
Traveller rating
10
8
0
3
1
Traveller type
Time of year
LanguageEnglish
More languages
Traveller rating
10
8
0
3
1
See what travellers are saying:
Selected filters
FilterEnglish
Updating list...
Reviewed 16 May 2021 via mobile

Unfriendly Crew! The lady seems who served the ice creams seems to have a bad day. She's like so annoyed and on a rushed, as if there's a lot of people in line.

Date of visit: May 2021
Helpful?
Reviewed 22 February 2021 via mobile

...Sunday work was worth it...for the gelato. Most of the gelaterias are still closed but this place managed to open early. At temperatures around 20 degree Celsius is gelato a must. A little surprise: the coconut-apple-pineapple “snow ball”...utterly delicious.

Date of visit: February 2021
Helpful?1  
Reviewed 25 September 2020

The quality of the ice cream is ok, perhaps among the best you can find in Frankfurt, what is absolutely wrong and inacceptable is the hygene standards of this place. I went for an ice cream earlier today and the lady at the counter TOUCHED...THE INSIDE/OUTSIDE of the cone without a napkin but with "bare" hands, the same with which later on touched the change for what I paid. Also, when I came in she was not wearing a mask and I am sure she did not sanitised her hands before serving me. No need to say that I just ate the cream on top and left everythign that had touched the cone. This would be already disgusting in normal times but in pandemic times it becomes borderline criminal. I would advise the next customers to ask for a cup instead of a cone or ask the lady to not touch the cone with her hands.More

Date of visit: September 2020
Helpful?2  
Reviewed 19 July 2020 via mobile

It is not a good gelato, especially if you work in the area and need your “everyday fix”. Good quality over the years. If you want great stuff, you need to walk a couple of hundred meters more to Aroma...

Date of visit: July 2020
Helpful?2  
Reviewed 23 August 2019

When I am in Frankfurt I always stop at Fontanella. They have really good ice cream with best Italain tradtition

Date of visit: August 2019
Helpful?
Reviewed 10 July 2019 via mobile

Nice ice cream, but very unpleasant staff. Doesn’t speak a word in English, doesn’t accept credit card. Make sure you have cash before you order!

Date of visit: July 2019
Helpful?
Reviewed 9 July 2019 via mobile

Went for ice cream with my family on a hot day when visiting Frankfurt. We ordered ice cream which was good, but when it came for asking the bill I was about to use my card - big no. The lady looked down on me...like if I had tried to do something very low and said unpolitely - we only take cash - there is a bank around the corner! and walked away. Had there been even one bitte or please or just sorry we don’t take card - would have felt at least tiny bit consideration towards customer but not one polite word. Luckily I had some cash too with me - as I had taken some for emergency but I cant believe that in a modern Germany - in Frankfurt! they don’t accept card! Not debit nor credit ?! When we walked out I checked there was no sign advicing ‘cash only’ - that should be advised beforehand. The rude service left a bad feeling - usually the aim is that clients are made to feel good not bad :(More

Date of visit: July 2019
Helpful?2  
Reviewed 3 July 2019

Probably the best ice cream in Europe!! No one will be disappointed visiting this friendly ice cream parlour. We went everyday, just couldn't help ourselves especially as the temperatures were in the late 30's, early 40's.

Date of visit: June 2019
Helpful?1  
Reviewed 27 May 2019 via mobile

....after spending the whole day in Frankfurt shopping with your girlfriends and attending the Fressgassenfest...my first Fontanelle gelato of the season. Great quality year after year after year .

Date of visit: May 2019
Helpful?
Reviewed 14 March 2019

Even though right now maybe is not the most usual time to eat ice cream (which is in summer) but a nice Spagehtti ice is always a good idea :-) The Fontanella ice is very delicious and the staff is great. If you have never...tried a Spaghetti ice before, go for it.More

Date of visit: March 2019
Helpful?1  
View more reviews
Best nearby
Best nearby hotelsSee all
Ameron Frankfurt Neckarvillen Boutique
51 reviews
.06 km away
Ramada by Wyndham Frankfurt City Centre & Financial District
615 reviews
.11 km away
Metropolitan Hotel
12 reviews
.12 km away
Hotel Grand Corner
7 reviews
.13 km away
Best nearby restaurantsSee all
Kabuki Frankfurt
516 reviews
.05 km away
Pizzeria Montana
265 reviews
.10 km away
Bonamente Steakhouse
429 reviews
.11 km away
Taj Tandoori
263 reviews
.07 km away
Best nearby attractionsSee all
English Theatre
244 reviews
.11 km away
Opera Frankfurt
302 reviews
.15 km away
Jewish Museum Frankfurt
115 reviews
.31 km away
Die Komodie
31 reviews
.32 km away
Questions & Answers
Get quick answers from Eiscafe Fontanella staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing
Frequently Asked Questions about Eiscafe Fontanella

Yes, Eiscafe Fontanella offers takeaway services.

Eiscafe Fontanella is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4.5
  • Atmosphere: 4.5