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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

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PRICE RANGE
US$8 - US$16
CUISINES
Cafe
Reviews (4,056)
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1,058 results
Traveller rating
592
228
96
55
87
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LanguageEnglish
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Traveller rating
592
228
96
55
87
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All reviews beans granita great coffee coffee lovers coffee house italian coffee coffee place sit outside pantheon nutella roman italians
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Reviewed 4 weeks ago

I deeply recommend this coffee place for all fans of coffee, they propose you all kind of beverage made with a real Italian Espresso.

Date of visit: August 2021
Helpful?1  
Reviewed 19 July 2021 via mobile

The place is popular for a reason, their coffee is perfectly prepared and fortunately you can also buy the beans for home use. However it can get very busy and I just felt bad for the single waiter servicing more than ten tables. Nonetheless he...was charmingly Italian the whole time. The inside staff wqs somewhat moodier, especially with the ones shopping a bit too long but their merchandising is definitely worth the browsing and the impatient gestures.More

Date of visit: June 2021
Helpful?
Reviewed 18 July 2021 via mobile

Nice place to sit and enjoy a cup of coffee Service though although polite was very slow since there was only 1 waiter for at least 15 tables Obviously he cannot serve, clean and take orders and deliver bills simultaneously Ordered shaked coffee which it...was OK Greek fredo espresso is better in my opinion Should have opted for a cappuccinoMore

Date of visit: June 2021
Helpful?
Reviewed 9 July 2021

Great spot to pick up a cafe or a sweet. Friendly staff and location close to the Pantheon. If you're in the area, swing by and enjoy a great treat.

Date of visit: July 2021
Helpful?1  
Reviewed 30 March 2021

Delightful unique Italian coffee experience! Make sure you get the espresso shot with sugar, it's wonderfully done and the reason why this coffee shop is so very famous. Cannot wait to go back.

Date of visit: April 2020
Helpful?1  
Sant'Eustachio il Caffè, Proprietario at Sant Eustachio il Caffe, responded to this reviewResponded 22 April 2021

Thank you so much :)

Reviewed 7 October 2020 via mobile

Lovely coffee and gift shop near the Pantheon offers fantastic espresso and beautiful souvenirs to bring home. I especially liked bright yellow coffee cups and coffee makers.

Date of visit: October 2020
Helpful?2  
santeustachiodal1938, Proprietario at Sant Eustachio il Caffe, responded to this reviewResponded 20 October 2020

Thank you so much! this review is really appreciated :)

Reviewed 24 September 2020

I bought 1kg of Sant Eustachio coffee beans only to find on bringing them home to London, their quality poor - almost zero aroma, stale smell, hardly any taste - certainly not fresh. Not what you would expect for a whopping €25!! (I actually spent...€70 in total there) Expensive yet most unsatisfying (even after several cups), I contacted the head office, who responded immediately, but eventually justified the batch freshness and that nothing was wrong with them and refused any kind of refund or even gesture. They did say sorry, but it felt rather empty without any actual gesture for "there is nothing we can do". Not impressed. I know what good fresh coffee and beans should taste like. I also expect better customer service as standard. The beans will sadly find their way into the bin soon as really they really are substandard, from a company who pride themselves and their brand on authenticity and quality. Such a shame.More

Date of visit: September 2020
Helpful?3  
Reviewed 24 August 2020 via mobile

Rude staff and average coffee. Tourist trap who charge to sit down for a coffee. Do not recommend at all costs

Date of visit: August 2020
Helpful?2  
santeustachiodal1938, Proprietario at Sant Eustachio il Caffe, responded to this reviewResponded 15 September 2020

Oh Louis we are so sorry that our staff seemed rude to you! Regarding the "tourist trap" , we are not it at all :) and the extra charge to sit is just normal in Italy

Reviewed 18 August 2020

We followed the recommendations of out hostess (and those of Trip Advisor) and stopped at this café to have a taste of a "real" Italian coffee. I chose a Monachella, which is one of their specialties (it's a mix of dark chocolate and coffee) with..."panna" (never had whipped cream so light before!) : it lived up to its reputation, it was really good. My husband had an Elite café, very strong but really good as well. It is expensive though, 3,90€ for a tiny espresso might feel a but exaggerated but I'd still go back and recommend it for anyone wishing to live the Roman experience to the fullest. And the staff was efficient and friendly - making efforts to speak English to us.More

Date of visit: August 2020
Helpful?2  
santeustachiodal1938, Proprietario at Sant Eustachio il Caffe, responded to this reviewResponded 23 August 2020

Thank you SO MUCH! we really appreciate your kind review!

Reviewed 11 June 2020

Not a big one but serving a very good coffee. There's also a shop so you can buy some and take home with you. My favourite cafe in Rome.

Date of visit: July 2019
Helpful?2  
santeustachiodal1938, Proprietario at Sant Eustachio il Caffe, responded to this reviewResponded 31 October 2020

Thank you so much Robert!

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Questions & Answers
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yuliaak82
7 December 2019|
AnswerShow all 3 answers
Response from keithlisal | Reviewed this property |
You truly missed out. You pay 5 Euro to have table service. Or you can get your coffee standing up in the cafe without paying for the table. In most of Italy there is no tipping required, but if you are going to be served... More
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Frequently Asked Questions about Sant Eustachio il Caffè

Sant Eustachio il Caffè is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 3.5