the food was delicious but there was a big group of diners that were so loud that we could not speak to anyone around our table unless we shouted and the waiters were unable to manage the situation that we ate our food as qiuckly...as possible and left. our evening was ruined as a result and the situation was badly managed by the team.More

A lovely restaurant, full of atmosphere and character. The waiter was very helpful explaining the wine and food. It is like a tardis, so small from the outside and a wonderful surprise inside. The food was lovely as were the staff.

Came here because of how Kev eats... but wow he did not miss. The red sauce rigatoni was to die for... go go go go !!! Make a res online

Came here for a work dinner and was sat in the cute little booth up front -at first we were a little confused why we were sitting there but we ended up loving it! We ordered a Bistecca alla Fiorentina and it was probably the...best I've had in Italy. The resturant has become a bit overrun with tourists, but honestly the steak was so good it was worth itMore

When we first came in, the restaurant blew our mind by how good it looked, everything you could imagine that sounded Italian. You are in a great trattoria. We ordered a focaccia for starters, which was good but overpriced (22€). We didn't ordered wine cause...we didn't want wine, and suddenly everything changed. It looked like the waiter didn't like us anymore. The rest of the food was delicious, the meatball very tasty, and the bistecca perfectly cooked and full of flavor We asked for the bill and it took around 15mn for them to give it to us. As soon as we were about to stand up, they started removing the cover of the table... ( We were still at the table ) Then we went to pay and the owner didn't look at us, but at his phone the whole time... Great food but overpriced, 86 euros for one focaccia, a bistecca and meatball. The service is far from what we expected entering the restaurant at first. You'll enjoy your food, but not the rest of your experienceMore

What a horrible place this is! The waiters treat you like dirt and are incredibly unfriendly and unpleasant. It makes the dining experience a trial and you dare not make any request for fear of the awful opprobrium they mete on you. Food is mediocre...to bad. Pasta including the signature dish of tomato and mozzarella is middling. We had to beg for the accompanying parmesan and it was thumped on the table by the waiter as if we were asking for his life. The steak is good but rendered unenjoyable by reason of the accompanying side dishes - cold obviously previously prepared roast potatoes and luke warm spinach. I feel sad we wasted an evening in Florence in this way. There has to be a place in hell reserved for waiters of this ilk!More

My husband and I went here as it was recommended to have one of the best florentine steaks in the city. It was terrible. The hostess was so rude and treated us as if they were doing us a favor even though we had a...reservation. It took 30 minutes to get bread and water. Even when we got our food, they never came over to see how it was check in. The potatoes that went with the steak tasted as if they were two days old. The food was so overpriced for what it was. We were so incredibly let down as this was our last stop on our honeymoon. The food was mediocre at best. I would never recommend this restaurant. We were treated as if we were garbage. They couldn’t have cared less about us. I would have rather gone to McDonald’s and had a better meal.More

I had the pear and cheese salad, followed by the rigatoni. There was melted cheese at the bottom of the bowl that was so good with the pasta. It was by far thee best food I have had in Italy. My kids shared a steak...and it was phenomenal. The wine and dessert were great and the waiter was fantastic. Make sure to stop here as it was a pleasant surprise.More

We visited this restaurant last week and are satisfied with our visit, but after reading the latest reviews here, it feels like we might have just been lucky. We ordered the Florentine steak, the staff was friendly, and both the food and drinks arrived quickly...at our table. However, we were confused because when we arrived at the restaurant at 7:30 PM (the same time the restaurant opens), there was a large crowd outside the restaurant that had booked tables for 7:00 PM but hadn't been let in because the restaurant wasn't open yet. Their card machine was broken, so they didn't accept card payments, but considering the previous reviews, this excuse seems to be a recurring issue.More

We were very much looking forward to dinner as the restaurant was recommended by a friends parents who live nearby. We arrived 10 minutes before our reservation and there were groups of people outside waiting. The host at the door snapped at me when I...asked if they were open yet when it's a simple thing to explain that they would begin seating tables shortly. After we were seated it took another 30 minutes before a server came to the table. The wine I ordered was apparently sold out and a replacement offered as an opportunity to upsell when there was another bottle of the same variety at the same price on the the wine list. We ordered two courses and the meal was almost 3 hours long. The food was fine but was very slow. In the time we were seated the waited came back to the table no more than twice and clearly had no interest in serving us. I'm sure there are plenty of restaurants where you can get a good Florentine steak with much better service. I can handle slow food service but when the staff acts like they're doing you a favor it ruins the experience.More

This was our 2nd visit this year to this excellent restaurant. Our meal could not be faulted but was let down by the service - spasmodic and interrupted by the server spending time chatting to people on another table who he obviously knew. Despite that...the meal was superb and we will be back.More

The worst experience ever. No service, abandoned and wait or down right rude. We were calm and patient went for special occasion and in the end had to walk out which I have never done before. I wouldn’t recommend this place to anyone.