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Hard Rock Cafe Florence

) #345 of 2,117 Restaurants in Florence $$ - $$$ Mexican, American,
Via Dei Brunelleschi 1 | Piazza della Repubblica, 50123, Florence, Italy
+39 055 277841
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Overview
  • Excellent40%
  • Very good36%
  • Average14%
  • Poor6%
  • Terrible4%
Travellers talk about
“burger” (111 reviews)
“ribs” (19 reviews)
“fries” (29 reviews)
Closed Now
All hours
CUISINES
Mexican, American, Southwestern, Bar, Pub, Central American, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Via Dei Brunelleschi 1 | Piazza della Repubblica, 50123, Florence, Italy
All Details
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Reviews (2,700)
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1 - 10 of 648 reviews

Reviewed 1 week ago via mobile

This HRC is far below average, the kitchen served our food quite cold, the service was slow. All tried to be explained away of being "busy", sorry Staff, it's frankly speaking part of your job. As a HRC reward member we might have seen 25+...More

Thank Bigguy202
Reviewed 2 weeks ago

I do love visiting a Hard Rock Cafe when travelling, as the food is usually always good (especially the burgers) and the atmosphere is as well. There was a 20 minute wait, and we were handed a buzzer and waited by the bar in the...More

Thank oliblob
Reviewed 2 weeks ago via mobile

Having been away for a month we were looking forward to a burger. We were told there was s 10 minute wait, so we got a drink from the bar. After 10 minutes we were shown to our seats. We requested some water for our...More

Thank TeresaJa
Reviewed 3 weeks ago

We try to visit Hard Rock in most cities (it's a thing of my son's) and although I'm not the biggest burger fan I usually enjoy the food since it's not something I eat that often. However, I ended up with an almost raw burger...More

Thank missmilly
BisogniAlessio, General Manager at Hard Rock Cafe Florence, responded to this reviewResponded 2 weeks ago

Good morning , thanks a lot for taking the time to let us know about your experience , i'm so sorry to not delivered you the right service and to not satisfied your expectations . There are no excuses , please accept my personal apologies...More

Reviewed 3 weeks ago via mobile

The only minus was that with some tables availables, the staff could get me a table not too close to the toilletes. Good food, well located in the center of Florence. Staff very friendly specially Sophia the waitress and the lovely manager Elena.More

Thank BrunoPVZ
BisogniAlessio, General Manager at Hard Rock Cafe Florence, responded to this reviewResponded 2 weeks ago

Good afternoon Bruno , thanks for your review , i'm happy that you had a great time with us and that you enjoyed and appreciated our plates and the quality of the service. I wish you a great evening , hoping to see you soon....More

Reviewed 3 weeks ago via mobile

Drunk a few mojitos. Not very good at all. Not cheap at all. I've had a worst mojito just dont remember where.

Thank duje b
BisogniAlessio, General Manager at Hard Rock Cafe Florence, responded to this reviewResponded 2 weeks ago

Good afternoon , thanks a lot for sharing with us your opinion , i'm sorry that you have not really appreciated our cocktails . Hope , otherwise , to see you soon and have the chance to satisfy your expectations. Have a great day. Alessio

Reviewed 3 weeks ago via mobile

I mean, seriously? Wanted to take ribs & pulled porc but unfortunately there was no pulled porc.. just ribs then. Wow. You could pull the rib clean out of the meat. Delicious!

Thank Mark v
BisogniAlessio, General Manager at Hard Rock Cafe Florence, responded to this reviewResponded 2 weeks ago

Good morning Mark , thank you very much for posting your review , i'm really glad that you enjoyed your time and the taste of our fresh ribs. Come back soon to have once again a great experience. Alessio

Reviewed 3 weeks ago via mobile

We went for a nice american style dinner in the midst of the old city of Florence, the Hard Rock cafe was located fairly close to the Uffizi gallery, Vecchio bridge and other sightseeing places. We arrived a bit after 5 PM and were seated...More

Thank Rvdwal5
BisogniAlessio, General Manager at Hard Rock Cafe Florence, responded to this reviewResponded 2 weeks ago

Good morning , thanks a lot for taking the time to post your review , i', so happy that you had a great time with us and that you appreciated the quality of our menu. Hope to see you soon back to visit us. Alessio

Reviewed 3 weeks ago

Very disappointing-we went for a late lunch/early dinner--getting service at all was a challenge. Then the food wasn't very fresh or good. Worst experience at any Hard Rock.

Thank step511
BisogniAlessio, General Manager at Hard Rock Cafe Florence, responded to this reviewResponded 3 weeks ago

Good evening , thanks for taking the time to let us know about your visit , i'm so sorry to not provide you the right experience . I hope to have another chance in the future, Alessio

Reviewed 3 weeks ago

Took my Mrs here for her birthday meal and was impress ed with how quickly we got seated and plus it weren't as busy as i would of fort. We ordered a steak which they told us will take about 20 mins which was ok....More

Thank UKtravelerone
BisogniAlessio, General Manager at Hard Rock Cafe Florence, responded to this reviewResponded 3 weeks ago

Good evening , thanks for taking the time to post your review , i'm sorry to not provide you with the right service quality , we want to celebrate each one of our guests properly and provide everyone nice memories. i hope to see you...More

Nearby
Duomo
Florentia, as it was called by Latins, is permeated by
an eternal beauty spread in all corners of the city.
The historic center is characterized by the immensity
of the Duomo, able to transport tourists into the
brightest age of Florence: the Renaissance. Who does
not know the Brunelleschi Dome, San Giovanni
Baptistery and the Giotto’s Campanile? Everything is
enclosed here and it would be easy to imagine the city
...More
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Questions & Answers
suebCambs
8 May 2017|
AnswerShow all 4 answers
Response from BisogniAlessio | Property representative |
Hi, we normally dont take reservation on saturday night. We are waiting to welcome you in august! Wish you a nice evening
0
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saflol
8 August 2016|
AnswerShow all 11 answers
Response from miron435 | Reviewed this property |
Yes
1
Vote
Google Translation
Daryn B
13 November 2015|
Answer
Response from BisogniAlessio | Property representative |
Hi, we have 3 limited edition chianina burger and the local legendary as well!! Come to try!!
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Mexican, American, Southwestern, Bar, Pub, Central American, Vegetarian Friendly
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Special Occasion Dining, Kids, Child-friendly, Bar Scene, Groups
Open Hours
Sunday
08:30 - 01:00
Monday
08:30 - 01:00
Tuesday
08:30 - 01:00
Wednesday
08:30 - 01:00
Thursday
08:30 - 01:00
Friday
08:30 - 02:00
Saturday
08:30 - 02:00
Location and Contact Information
  • Address: Via Dei Brunelleschi 1 | Piazza della Repubblica, 50123, Florence, Italy
  • Location: Europe  >  Italy  >  Tuscany  >  Province of Florence  >  Florence>  > Duomo
  • Neighbourhood: Duomo
  • Phone Number: +39 055 277841
  • E-mail
Description
Hard Rock Cafe is world famous for our inspired menu of traditional American favorites and locally inspired entrees. Choose from our juicy Legendary(R) Burger, our crisp salads, and our hand crafted entrees. Hard Rock Cafe Florence is located on Via De Brunelleschi, in a bustling area filled with the city's top dining and shopping destinations. Florence's museums house some of the greatest artistic treasures in the world, and now Hard Rock Cafe can be added to the list. Housing some of the world's most treasured music memorabilia, our Cafe is the place for lovers of good music, great food, and fun times. After enjoying a tasty dinner or refreshing cocktail, don't forget to stop by our Rock Shop(R) for exclusive Hard Rock Cafe Florence memorabilia. You will find a wide selection of souvenirs and apparel to commemorate your experience at Hard Rock.
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