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Santini Sergio

$$ - $$$
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Piazza Cittadella 1, Lucca, Italy
+39 0583 55295
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56 Reviews from our TripAdvisor Community

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Showing 8: English reviews
Level Contributor
1 review
Reviewed 28 July 2016 via mobile

Worse service, very unpleasant, they charged us extra for sitting at the table, terrible experience We where with a big family reunion but it all turned wrong. They shouted at us. It was very sad

Helpful?
Thank simona r
Galway, Ireland
Level Contributor
109 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 66 helpful votes
Reviewed 24 July 2015

This is a small but popular ice cream parlour in Lucca. We stopped to have some drinks and ice cream. We found it to be quite expensive. 6 Euro for three scoops of ice cream. The price did not deter the customers. It was a lovely spot to sit and people watch but it did come at a price.

Helpful?
1 Thank dsrob26
United States
Level Contributor
44 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
Reviewed 30 September 2014

Nothing special, don't waste your money. We have had gelato everyday for two weeks in Italy. This was the least memorable.

Helpful?
Thank InteriorDesignProf
Level Contributor
32 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 3 August 2014

I visited this Gelateria after a long walk around Lucca with my children and grandchildren. Although the service was a bit surly and the prices quite expensive it is in a very picturesque Piazza hosting a bronze statue of Puccini. I found the quality of the ice cream to be very good but a 2 euro tub will cost you... More 

Helpful?
Thank Nicholas T
Toronto
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 15 October 2013

After a delightful lunch in Lucca this afternoon, my husband and I felt for some gelato and decided to go to Santini Sergio based on a NY Times article recommendation. We should have been put off by the empty seats and worn decor, but decided to try anyways as we figured it couldn't be so bad if it made it... More 

Helpful?
Thank Andrea R
L'Aquila, Italy
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 9 September 2013 via mobile

Plain ordinary ice cream (actually you could feel the sugar grains in the cream) and very unpolite and annoyed personnel. They become a little happier if you sit outside where the same food costs almost twice.

Helpful?
1 Thank Giuseppe M
Level Contributor
46 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 27 July 2013 via mobile

We went based on our guide's recommendation, so I just read the review about it being a tourist trap. I couldn't agree more. We got three small cups of gelato. Four out of six gelatos were WAY too sweet. The only two flavors - pistachio and forest berries were decent. I usually ask for my gelato in a cup, to... More 

Helpful?
2 Thank sfansfan
Budapest
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 11 October 2012

In a nice sunny day me and my girlfriend wanted to have a good italian icecream at the square of Puccini. The only icecream place there was Santini. Even though the look of the place was not very tempting, moreover, the owner heavy lady behind the bar was very rude and impatiant, we decided to take an icecream there, since... More 

Helpful?
1 Thank Tallev

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
    Atmosphere
    2.5 of 5 bubbles
Cuisine
Italian
Location and Contact Information
  • Address: Piazza Cittadella 1, Lucca, Italy
  • Location: Europe  >  Italy  >  Tuscany  >  Province of Lucca  >  Lucca
  • Phone Number: +39 0583 55295

Questions & Answers

Questions? Get answers from Santini Sergio staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?