We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hotel des Balances

Certificate of Excellence
$$$$
Swiss, European, Central European
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Weinmarkt | 6004 Luzern, Lucerne 6004, Switzerland
+41 41 418 28 28
Website
Today
07:00 - 22:00
Closed now
All hours
Hours:
Sun - Sat 07:00 - 22:00
More Info
Add Photo Write a Review

360 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 177: English reviews
Charlotte, North Carolina
Level Contributor
66 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

The staff was extremely attentive. Food was over the top delicious and tons to chose from!! We ate off the menu for breakfast but they have a pretty large buffet too. Dinner is menu only but what a menu! Be sure to have one of their special drinks too!

Helpful?
Thank alexcharles2010
Jacksonville, Florida
Level Contributor
75 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Everything is spot on with this hotel. They have the most hospitable and pleasant staff. They are all super nice and helped us with awesome dinner reservations. The breakfast is amazing there, do not go looking for another place to get breakfast. ..you'll pay the same price and it won't be nearly as good. The rooms are clean and comfortable.... More 

Helpful?
Thank Joseph C
Australia
2 reviews
5 of 5 bubbles Reviewed 3 weeks ago

We had dinner here tonight based the Trip Advisor review. Couldn't fault it all! Beautiful food and fabulous service from a lovely lady named Francesca. Thank you!!

Helpful?
Thank solotravellerinperu
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Thank you a lot for this fantastic rating and your positive feedback, dear solotravellerinperu! We really appreciate your compliments to our team. We look forward to welcome you again at our restaurant! More 

Lucerne, Switzerland
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 17 October 2016

Delicious, quiet dinner. Salmon w/ rice was excellent; Veal melted in mouth. Salads large and fresh. Definitely would recommend.

Helpful?
Thank Lee0177
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear Lee0177, we thank you for this great feedback. It is a pleasure for us that you had a fabulous time at our restaurant. We would happily welcome you again! More 

Minneapolis, Minnesota
Level Contributor
141 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed 16 October 2016 via mobile

As far as Swiss and German food goes! The full breakfast buffet was delicious and expansive. I also came back for after dinner drinks and the cocktail of the month I ordered was outstandingly fresh and delicious.

Helpful?
Thank ILikeCheckingBags
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear ILikeCheckingBags, thank you also for this review. We are happy that you also appreciated the quality of our breakfast and drinks. More 

Queensland, Australia
Level Contributor
21 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 11 October 2016 via mobile

Booking a table for this restaurant was very easy to do online with a couple of languages available to choose from. Staff were very lovely and attentive as they should be for the price of the meal. All of our food was delicious and we very much enjoyed the view. Food is very expensive in lucerne so I think you... More 

Helpful?
Thank AJAndrews34
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Thank you very much for your great feedback, AJAndrews34! It is a pleasure for us to read that you appreciate our service and the food we serve. We do hope to see you again at our restaurant. More 

Hong Kong, China
Level Contributor
107 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 11 October 2016 via mobile

The restaurant is facing the church looking over the Chapel Bridge and the view is impressively nice. The restaurant in its vertical shape is very cosy, the lighting suitably lit up the place in a posh manner. I particularly like the four candles in front of the 'old wall' which according to one of the waitresses used to be the... More 

Helpful?
Thank Dominic Y
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear Dominic Y, thank you very much for your great review and your compliments to our team and the setting. It is a great pleasure to read those compliments and we are more than happy to share them with our staff. We look forward to welcome you again at our restaurant! More 

Swiss Alps, Switzerland
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 October 2016

During summer I used to eat lunch here, because the quality is very good, the service attentive and location at the border of Reuss simply great.

Helpful?
Thank Jean-Paul E
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear Jean-Paul E, we thank you a lot for this great rating of our restaurant. We are glad tha you enjoyed your visits and hope to welcome you again. More 

Fort Lauderdale, Florida
Level Contributor
12 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 1 October 2016

Although we were too late for a Saturday reservation, Sunday evening was no problem. It was a rainy dreary evening, so the softly lit, quiet dining space was perfect. The best food of this trip was the amuse bouche: lobster with thinly sliced cucumbers, with a mayo/mustard sauce. Outstanding. I had the fried black cod and it was delicious, skin... More 

Helpful?
Thank RNCheryl
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear RNCHeryl, thanks a lot for your wonderful review. We are pleased that you had a good time at our restaurant and we would happily welcome you again! Kind regards from sunny Lucerne More 

Rochdale, United Kingdom
Level Contributor
114 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed 1 October 2016

Had lunch here on our last day in Luzern.Lovely spot by the river, especially in the sunshine.My wife and I both had the lunch 'special' - still expensive but we had got quite used to that.Tomato soup & rustic bread were followed by fish goujons (pike perch) and chips with garlic dip - all very tasty.Service very pleasant.

Helpful?
Thank majdw
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Many thanks for this great feedback, majdw. It is a pleasure for us to read that you had a pleasant time at our restaurant. Best regards from Lucerne! More 

Travellers who viewed Hotel des Balances also viewed

Lucerne, Canton of Lucerne
Lucerne, Canton of Lucerne
 
Lucerne, Canton of Lucerne
Lucerne, Canton of Lucerne
 

Been to Hotel des Balances? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$38 - US$156
Cuisine
Swiss, European, Central European
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Full Bar, Free Wifi, Wheelchair Accessible
Good for
Local cuisine, View, Business meetings, Child-friendly, Special Occasion Dining, Bar Scene, Romantic
Open Hours
Sunday
07:00 - 22:00
Monday
07:00 - 22:00
Tuesday
07:00 - 22:00
Wednesday
07:00 - 22:00
Thursday
07:00 - 22:00
Friday
07:00 - 22:00
Saturday
07:00 - 22:00
Location and Contact Information
  • Address: Weinmarkt | 6004 Luzern, Lucerne 6004, Switzerland
  • Location: Europe  >  Switzerland  >  Canton of Lucerne  >  Lucerne
  • Phone Number: +41 41 418 28 28
Description
In Balances restaurant, Luzern, head chef Andy Fluri creates culinary masterpieces with great success. This master chef, who has been awarded 14 points by the prestigious Gault-Millau guide, takes his guests on a flight of fancy for the taste buds, with delicacies such: as cream of parmesan soup with basil Espuma and beef fillet steak carpaccio; braised veal cheeks in a truffle jus, served with a potato and onion mash and savoy bacon; or dumplings filled with chocolate and nuts, accompanied by apple mousse with sour cream and banana ice cream. All meals are prepared with only market fresh produce and everything is produced according to the season. Guests are welcomed with historic flair, which is also in keeping with modern design and makes for a stylish establishment decorated in warm, natural tones. This extraordinary ambience is even more enhanced by the terrace, which looks directly on to the Reuss, which sets the mood not only for the romantics, but for all diners, as there is a sense of being on the Venecian Grand Canal.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hotel des Balances and other visitors
4 questions
Ask a question
Erode, India
4 months ago

See all questions (4)

Questions? Get answers from Hotel des Balances staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?