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L. Heiner K.u.K. Hofzuckerbacker

Kaerntner Strasse 21-23 | 1010 Vienna, Vienna 1010, Austria
+43 1 5122343
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  • Excellent59%
  • Very good30%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“cakes” (75 reviews)
“torte” (16 reviews)
“pastry” (13 reviews)
Open Now
08:30 - 19:30All hours
Austrian, Cafe, Vegetarian Friendly
$$ - $$$
Kaerntner Strasse 21-23 | 1010 Vienna, Vienna 1010, Austria
All Details
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Reviews (569)
Traveller rating
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1 - 10 of 222 reviews

Reviewed 2 days ago

Late afternoon cake and coffee. Mix of locals and international customers. Efficient service. Fantastic pastries for all taste buds. Take a break from the hustle and bustle. Well worth it!

Thank Dov R
Reviewed 4 days ago

This place has a high ranking only because it is in the middle of touristic movement in Vienna. Before visiting it I thought Belgium had the worst customer service in Western Europe. These guys, because have so many tourists that may never come again, don't...More

Thank Deltark
Reviewed 1 week ago via mobile

We had afternoon tea on the second floor of this shop. My wife had a steamed chocolate pudding while I had an apple strudel with custard. Both were excellent. Our server was also very friendly and helpful. Highly recommended!

Thank YMDL
Reviewed 1 week ago

We found this cafe after being there a number of years ago, it still has great coffee and hot chocolate and lovely cakes and desserts with friendly service. If we ever visit Vienna again we will definately return a 3rd time.

Thank thewillow
Reviewed 3 weeks ago via mobile

Located in the heart of Wien, the cafe has a nice selection of desserts and a small, but very good, selection of foods. I will return there someday. I recommend stopping by and eat outdoors or inside.

Thank Barry D
Reviewed 13 August 2017 via mobile

I check to tripadvisor for the best bakery in Wien. That's why I chose here. Apfelstrudel and tarte with cherry was amazing you should try both. But the service was awful. Waitress was very very rude and careless. They should train, their service people.

1  Thank Caner İ
Reviewed 11 August 2017 via mobile

Great place to refresh yourself when walking around central Vienna. We enjoyed afternoon coffee at the tables located in the middle of the pedestrian street. Service was very friendly and helpful. The sachertorte was wonderful. Customers can use the WC in the adjacent shop for...More

1  Thank kjlanc
Reviewed 5 August 2017 via mobile

We were only in Vienna for one full day but wanted to try sachertorte and apple strudel before we left - glad this is where we went. Good service, pleasant surroundings, not too busy. Lovely iced coffee on a very hot day!

1  Thank Custandjo
Reviewed 27 July 2017

Out of all the cafes we went to in Vienna, this was my favorite. The pastries are to die for, and you can walk inside to look at them in the display case before ordering. The waiters speak English very well, and the service is...More

Thank Michael S
Reviewed 24 July 2017 via mobile

You should really check out the vintage room upstairs. Their pastries are really very good and not too sweet for once. The service could have been a little bit more pleasant, but the atmosphere and the food made up for it. I'll happily recommend Heiner...More

1  Thank Z P
Inner City
In Vienna's best-known district, pedestrian boulevards
Kärntner Strasse and Graben connect you with landmarks
such as the Wiener Staatsoper (Vienna State Opera),
Vienna’s iconic Stephansdom (St. Stephen’s Cathedral)
and the vast compound of Hofburg, the Habsburgs’
former Imperial Palace. Peek down side streets such as
Annagasse and Weihburggasse, and Graben’s Seilergasse
and Habsburggasse, to get a feel for the centre. The
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Questions & Answers
8 June 2016|
Response from John L | Reviewed this property |
The opening hours are on the TripAdvisor review as 8:30 - 19:30 Monday to Saturday, 10:00 - 19:30 Sunday.
26 May 2015|
AnswerShow all 2 answers
Response from Angela G | Reviewed this property |
I don't remember seeing any.
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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, Brunch
Restaurant features
Outdoor Seating, Seating, Waitstaff, Serves Alcohol, Wine and Beer, Accepts Mastercard, Accepts Visa, Takeout, Accepts Credit Cards
Good for
Kids, Local cuisine, Child-friendly
Open Hours
10:00 - 19:30
08:30 - 19:30
08:30 - 19:30
08:30 - 19:30
08:30 - 19:30
08:30 - 19:30
08:30 - 19:30
Location and Contact Information
  • Address: Kaerntner Strasse 21-23 | 1010 Vienna, Vienna 1010, Austria
  • Location: Europe  >  Austria  >  Vienna Region  >  Vienna>  > Inner City
  • Neighbourhood: Inner City
  • Phone Number: +43 1 5122343
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