We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

The Terrace Brasserie

Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Walmley Road, Sutton Coldfield B76 1PH, England
+44 121 378 2442
Website
More Info
Add Photo Write a Review

39 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 39: English reviews
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago via mobile

I'll stick to the facts so management can't dispute or claim it's just opinion. I tried to book afternoon tea as a gift for friends, staff told me I couldn't pay over the phone and instead would have to go to their website and buy a voucher then print it (the old classic A4 print off romantic gift). So I... More 

Helpful?
Thank billy h
Bath, United Kingdom
Level Contributor
66 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 23 August 2016

Lovely patio lunch in beautiful surroundings, the food selection is good but in good weather the patio can be busy.

Helpful?
Thank Robbiejo4866
ManagerNEW, General Manager at The Terrace Brasserie, responded to this review

Dear Guest Thanks for the review, delighted that you enjoyed. Best wishes Gareth Davies General Manager More 

Level Contributor
14 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 9 August 2016 via mobile

Myself and two friends visited for the afternoon tea at 3pm , surroundings very nice but not much attmosphere in the room.(more staff than customers) sandwiches not good all warm and tastless, excellent scones! We did mention the sandwiches when paying but no response, warm smoked salmon not good!! Very expensive scones went home for our own sandwiches, sorry wont... More 

Helpful?
Thank motherhen66
ManagerNEW, General Manager at The Terrace Brasserie, responded to this review

Dear Guest Thank you for taking the opportunity to review your experience with us. I am sorry that several aspects of your experience failed to meet your expectations. We are a busy venue for afternoon tea and it is of course disappointing to read that during your visit you felt the area lacked atmosphere. I would expect that the team... More 

Sutton Coldfield, United Kingdom
Level Contributor
35 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
1 of 5 bubbles Reviewed 26 July 2016

We had booked afternoon tea for my Mother's birthday. On arrival at reception we were pointed down the corridor to where afternoon tea was being served. When we eventually found the right place there were no staff whatsoever. Eventually after about five minutes someone emerged from another corridor and tried to find our reservation. At this point as it was... More 

Helpful?
Thank lisaled
ManagerNEW, General Manager at The Terrace Brasserie, responded to this review

Dear Guest Firstly I would like to offer my apologies that your expectations were not met during your visit. There were aspects of your visit that did not meet our normal standards of guest care and also outside influencing factors that impacted on the day in question. Having investigated the matter with our team I understand that you attended the... More 

UK North West
Level Contributor
141 reviews
85 restaurant reviews
common_n_restaurant_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed 5 June 2016

Such a nice setting, it is amazing to sit outside and listen to the wildlife. Attentive staff will ensure you are catered for. Well worth sitting here!

Helpful?
Thank horrgakx
ManagerNEW, General Manager at The Terrace Brasserie, responded to this review

Dear Guest Thank you for your short but very sweet review. We hope to welcome you back to the hotel again. Bets wishes Gareth Davies General Manager More 

Level Contributor
41 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 20 April 2016

Ate here one night during our stay at the New Hall Hotel & Spa. Went with the a la carte menu, but they do also offer a table d'hote option. All of our food was beautifully presented and extremely delicious. Staff were attentive, if not especially talkative, and there is a good wine selection. A good choice for a high... More 

Helpful?
Thank Dicky M
ManagerNEW, General Manager at The Terrace Brasserie, responded to this review

Dear Guest It is lovely to read that you enjoyed your meal in our restaurant. Many thanks for the review. Best wishes Gareth Davies General Manager More 

Beijing, China
Level Contributor
13 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 27 January 2016

well presented dishes with tasty food. we choose from the a la carte menu although they also serve a set menu. the waiter was very accommodated with our requests and the service was silent yet very attentive. a good option if you sty in the hotel.

Helpful?
Thank Gregory K
Level Contributor
36 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 17 December 2015

We renetly had our company christmas dinner at this hotel which we have been to in the past and have had a really fantastic meal but we were very disappointed with the quality of the meal we were served on the evening food was cold the turkey was served with 2 potatoes and 2 sprouts with some red cabbage the... More 

Helpful?
Thank Turabali M
Bingley, United Kingdom
Level Contributor
83 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 11 December 2015

This is the restaurant at the New Hall Hotel in Sutton. There are two menus; the Brasserie Menu, which is high-end food at high-end prices. And the lounge; which is high-end food at middle-of-the-road prices. Whichever you go for, the food is excellent and the service pretty good as well. I had one of the best steaks I've ever had... More 

Helpful?
Thank Ulape
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 25 September 2015

A special evening was let down by so-so food, tired decor and appalling customer service. Food was just not as good as they would like us to think. Overall just not on the pace. The shadow of its former self. Needs a very significant re-stage and staff re-program.

Helpful?
1 Thank paulwX2573LG

Travellers who viewed The Terrace Brasserie also viewed

Sutton Coldfield, West Midlands
Sutton Coldfield, West Midlands
 

Been to The Terrace Brasserie? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$12 - US$50
Cuisine
British, French, European
Meals
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol
Location and Contact Information
  • Address: Walmley Road, Sutton Coldfield B76 1PH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  West Midlands  >  Sutton Coldfield
  • Phone Number: +44 121 378 2442
Description
Please use postcode B76 1PH for directions to the hotel Enjoy contemporary and relaxed dining in the Terrace Restaurant The Terrace Restaurant popular with a tempting range of home cooked favourites with a contemporary feel. Alternatively dine al-fresco on our terrace, admire the moat, surrounding grounds, topiary trees and picturesque gardens.

Questions & Answers

Questions? Get answers from The Terrace Brasserie staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?