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Frankie & Benny's New York Italian Restaurant & Bar - Basildon

Festival Leisure Park Cranes Farm Road, Basildon SS14 3TJ, England
+44 1268 532522
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  • Excellent32%
  • Very good24%
  • Average17%
  • Poor15%
  • Terrible12%
Travellers talk about
“birthday meal” (12 reviews)
“leisure park” (5 reviews)
Restaurant Hours
Italian, American, Pizza, Vegetarian Friendly, Gluten Free Options
$$ - $$$
Festival Leisure Park Cranes Farm Road, Basildon SS14 3TJ, England
All Details
Write a ReviewReviews (475)
Traveller rating
Traveller type
Time of year

1 - 10 of 472 reviews

Reviewed 6 days ago

Booked for Mother's Day, really nice waitress so no issues there. The food was really disappointing but the worse thing was the disgusted of all our plates? They stunk of drains or dirty dishwasher! I couldn't eat hardly anything and couldn't wait to get rid...More

Thank Minihexi
Reviewed 1 week ago

We visit Frankie and Benny`s most sundays for breakfast. The food is always cooked fresh and is tasty - the chefs do a good job. The staff are always friendly and helpful and the service is quick - obviously going first thing in the morning...More

Thank Rachel H
Reviewed 2 weeks ago

We go here as a family usually about 8 of us. Nice food friendly staff. Sometimes a bit of a long wait for the food and between courses so just be prepared if you are taking children.

Thank Debbie W
Reviewed 2 weeks ago

My nephew and I dined at the restaurant in Basildon on 21.2.18 and I was so very disappointed with our visit. I am usually so impressed with the food and service, but this night was enough to discourage me from returning again. The presentation of...More

Thank richard524
Reviewed 3 weeks ago via mobile

We like Frankie and bennys but not this one the staff where slow and didn’t talk much and food portions was tiny compared to other Frankie and bennys resturants

Thank Liz H
Reviewed 3 weeks ago via mobile

Great for a couple of pre cinema drinks but food is poor and microwaved Lacks flavour and is just heated up

Thank Karen H
Reviewed 4 weeks ago via mobile

Really busy, slow service when waiting to order however food arrived quickly and was really nice -kids meals are a good size and good value

Thank claireylouisehar
Reviewed 4 weeks ago via mobile

So me and my other half came to Frankie and Benny's for a meal before work and we were seated very quickly order taken and we got our food my other half found a hair on top of her pasta carbanara and I had a...More

Thank harmes999
Reviewed 4 weeks ago via mobile

Very disappointed with the visit to this F&B with my son, after the cinema, and as a treat for half term. Seated quickly enough and orders taken. But the side dish of onion rings was cold and the burger had had betters days - as...More

Thank dantesinferno15
Reviewed 5 February 2018 via mobile

Busy Saturday night but we were able to reserve online and our food was served very quickly. We chose the deal for 3 pasta dishes and a pizza for around £24 which worked out really good value, all food was really fresh and piping hot...More

Thank LydiaRuth23
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Ask a question
Questions & Answers
Eunice G
21 September 2016|
AnswerShow all 6 answers
Response from Lou J | Reviewed this property |
They do but its of very poor quality
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$37 - US$37
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Kids, Special Occasion Dining, Child-friendly
Location and Contact Information
  • Address: Festival Leisure Park Cranes Farm Road, Basildon SS14 3TJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Basildon
  • Phone Number: +44 1268 532522
  • E-mail
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