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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$24 - US$47
CUISINES
European, British
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (707)
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701 results
Traveller rating
486
142
45
18
10
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LanguageEnglish
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Traveller rating
486
142
45
18
10
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Reviewed 20 September 2021

We spent a weekend with friends at the Runnymede Hotel, and really enjoyed an evening meal in this restaurant. It was delicious, and the waiter was very good.More

Date of visit: September 2021
Helpful?
Runnymede_Manager, General Manager at Leftbank Restaurant, responded to this reviewResponded 12 October 2021

Thank you for your review of the Runnymede on Thames and I am delighted that you and your friends enjoyed your stay and that your evening meal was delicious. I am also pleased that the waiter was very good. I have passed on your kind...More

Reviewed 8 July 2021 via mobile

Easy 5* Really nice restaurant Food delicious Staff wonderful Nestled in the banks of the river Thames so location greatMore

Date of visit: June 2021
Helpful?
Runnymede_Manager, General Manager at Leftbank Restaurant, responded to this reviewResponded 11 July 2021

Thank you for your great review of Leftbank at the Runnymede on Thames and I am delighted that you found the food delicious and the team wonderful. I am also pleased that you found the hotel’s location on the banks of the River Thames great....More

Reviewed 27 June 2021 via mobile

This was a belated Father’s Day meal. The food (roasts all round) was really good, and actually very reasonable for the portions we received. It’s just the service was pretty poor. Took an age to get our starters cleared up. The staff were not very...attentive, nobody came to ask if the food was okay, or if we wanted more drinks. We just sat there waiting for someone to appear, and when they didn’t we ended up waving frantically to get some attention. And when I did eventually order a pint, it didn’t turn up. Service really needs sharpening up.More

Date of visit: May 2021
Helpful?1  
Runnymede_Manager, Guest Relations Manager at Leftbank Restaurant, responded to this reviewResponded 30 June 2021

Thank you for your review of Leftbank. I am so very sorry that the service was slow and I have passed on your feedback to the Food and Beverage Manager to review with her team as the shortcomings you describe are not acceptable. I am,...More

Reviewed 21 June 2021 via mobile

Screaming children from corners of the room, and the service was terrible. One of the waiters called John just looked like he didn’t want to be there. Mumbling his words, didn’t communicate properly when we asked for our bill, resulting in a delay, when we...were sitting next to the billing monitor! The salmon starter was just average. The bread was stale, it could have been toasted at least. Come on guys. The food was horrible. For what you’d expect in a 5-star spa and hotel, I would expect the same thing in Toby Carvery. The roast pork had sinew and fat, AND they forgot the crackling. That’s the whole point of a pork roast. When we asked and got it it was on a silly plate and was all the scrappy burnt bits. I know this as I looked at my mother’s plate and a nice part had been cut for her. The potatoes tasted like they were from roast dinner back in school, we’re not crispy at all. The gravy just tasted like Bisto and water, no cooking juices, seasoning, nothing. The quality was not there. The greens tasted simply boiled, the saving grace were the carrots. The apricot crumble was something out of Charlie and the Chocolate factory based on Diabetes Island. So sweet and sugary. It was just a averagely bad experience and I am so surprised this kind of food and service came out of this establishment. And when when we got our food, no one checked back to make sure we were satisfied. I wish I had taken pictures. I just wanted to get the ordeal with over with as quickly as possible. I think this place rides on the coattails on the fact it’s near the Thames and it has a captive audience. This place needs to up its game, big time. Big, big, big time. So disappointed.More

Date of visit: May 2021
Helpful?1  
Runnymede_Manager, Guest Relations Manager at Leftbank Restaurant, responded to this reviewResponded 30 June 2021

Thank you for your review of the Runnymede on Thames and I am so sorry that your recent visit was not as enjoyable as both you and we would have hoped. I am sorry that other guest’s children disturbed your lunch and can only apologise...More

Reviewed 16 August 2020 via mobile

Had dinner and found the staff friendly. We had to get a special meal for an allergy sufferer. This was not an issue and we had a very good meal.More

Date of visit: August 2020
Helpful?3  
Runnymede_Manager, Guest Relations Manager at Leftbank Restaurant, responded to this reviewResponded 19 August 2020

Thank you for your glowing review of the Leftbank at the Runnymede on Thames. I am delighted that you found the team friendly, and that organising a special menu for your friend was dealt with without any issues and that you all enjoyed your meal....More

Reviewed 10 August 2020

Our first meal out since lockdown. The perfect place to go. The meal was excellent, service great (as always). We had a great evening on the terrace, well spaced out. They made my 79th birthday just great. The preparation for Covid 19 was in place,...sanitising stations every where. Tables well spaced out.More

Date of visit: July 2020
Helpful?1  
Runnymede_Manager, Guest Relations Manager at Leftbank Restaurant, responded to this reviewResponded 12 August 2020

Thank you for your great review of Leftbank at the Runnymede on Thames Hotel. I am delighted your meal was excellent and that you found the Runnymede was the perfect place to go for your first post lockdown meal out. I am pleased that you...More

Reviewed 1 August 2020 via mobile

Fabulous meal at the Leftbank, celebrating our 20th anniversary- both of us had hangar steak, gorgeous! Really recommend! Good portion sizes and great taste. We were also looked after really well.More

Date of visit: August 2020
Helpful?1  
Runnymede_Manager, Guest Relations Manager at Leftbank Restaurant, responded to this reviewResponded 4 August 2020

Thank you for your great review of Leftbank at the Runnymede. I am delighted that you chose to celebrate you 20th Anniversary with us and that you both thought the Hanger steak was gorgeous and that you would recommend this dish to others. I am...More

Reviewed 15 March 2020 via mobile

My husband and I stayed at the hotel and ate in the Leftbank restaurant for our evening meal and breakfast each day. The food choice is very varied and of good quality. The only thing we would of preferred it to of been served rather...than self service, as it is more relaxing not to have people constantly walking past getting their food.More

Date of visit: February 2020
Helpful?1  
Runnymede_Manager, General Manager at Leftbank Restaurant, responded to this reviewResponded 18 March 2020

Thank you for your lovely review of Leftbank Restaurant. I am happy to learn you thought the choice of food is very varied and of good quality. However, I am sorry you would have preferred the food to be served rather than self-service. We do...More

Reviewed 10 March 2020

Love coming to The Leftbank Restaurant, the sunday lunch is always worthwhile. Great choice in a buffet style. The carvery is delicious, deserts are amazing too! I brought a friend and he was really impressed. Such good value as well as everything is included in...the price. The only negative was the staff clearing away the plates on the tables quickly. They seemed quite under pressure, but it was very busy. Would definitely highly recommend.More

Date of visit: March 2020
Helpful?1  
Runnymede_Manager, General Manager at Leftbank Restaurant, responded to this reviewResponded 16 March 2020

Thank you for your amazing review of Leftbank Restaurant. I am happy you felt our Sunday Lunch is always worthwhile and think the choice of food we have is great. I am also delighted you thought it was good value. However, I am sorry our...More

Reviewed 23 February 2020 via mobile

I order a burger and i said i’m milk allergic and that i don’t want any sauce. They remove the cheese, what it is ok, but they leave the sauce, explaining me that the sauce hasn’t milk. Ok, but i said that don’t want the...sauce. It is easy...isn’t it?More

Date of visit: February 2020
Helpful?2  
Runnymede_Manager, General Manager at Leftbank Restaurant, responded to this reviewResponded 3 March 2020

Thank you for your review of Leftbank Restaurant. I am sorry you had a negative experience in Leftbank. We shall certainly review your feedback with the team to prevent an occurrence of a similar nature. Kind regards Craig Spencer Resident / Guest Relations Manager

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30 September 2017|
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Response from Milan46 | Reviewed this property |
Please contact Meetings and Events department. They’d love to help with your booking.
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Frequently Asked Questions about Leftbank Restaurant

Leftbank Restaurant is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4