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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$24 - US$42
CUISINES
Bar, European, British, Gastropub
Special Diets
Vegetarian Friendly, Gluten Free Options, Vegan Options
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meals, features, about
Reviews (405)
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395 results
Traveller rating
212
124
40
10
9
Traveller type
Time of year
LanguageEnglish
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Traveller rating
212
124
40
10
9
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Reviewed 19 May 2021 via mobile

The hotel had only recently re opened. Very COVID aware so felt safe. We had champagne afternoon tea in the Lock bar and kitchen. Luckily we had a table next to a window with river view. Beautifully dressed tables with good linens and China crockery....Very attentive staff. Delicious finger sandwiches and good selection of cakes / scones with clotted cream and jam. A wonderful experience after a difficult year.More

Date of visit: May 2021
Helpful?
Runnymede_Manager, Guest Relations Manager at The Lock Bar and Kitchen, responded to this reviewResponded 21 May 2021

Thank you for your great review of the Runnymede on Thames. I am delighted that you found the hotel very Covid aware and that you felt safe. I am pleased that you enjoyed the views of the River Thames from your table and that you...More

Reviewed 11 August 2020

Thought it would be lovely to have lunch outside whilst we were staying in the area. It was a very hot day and there was very few parasols. The are fixed and couldn't be moved, so we were in the blazing sun. Sadly we left...so cannot comment on the food. Although I would say that the staff were not very helpful. Maybe just a hot sticky day for everone.More

Date of visit: August 2020
Helpful?1  
Runnymede_Manager, Guest Relations Manager at The Lock Bar and Kitchen, responded to this reviewResponded 12 August 2020

Thank you for your review of the Runnymede on Thames. I am sorry that you decided to leave the hotel rather than enjoy something to eat on the terrace or in the lounge area. Regretfully all of our tables with parasols have been very popular...More

Reviewed 7 March 2020 via mobile

Loved the hot chocolate made by lovely Gemma x had lovely food once again. Nan loved the fish dish she ordered. Our server Lorenzo was so very helpful with my nan question and very attentive towards all the other guests. Was having pdd Lorenzo brought...menus up to us in bar area so it gives my Nan a chance to look at menu before going to the restaurant.More

Date of visit: March 2020
Helpful?2  
Runnymede_Manager, General Manager at The Lock Bar and Kitchen, responded to this reviewResponded 9 March 2020

Thank you for your lovely review of The Lock Bar & Kitchen. I am delighted you loved the hot chocolate made by Gemma and enjoyed the meals you ordered. Also, I am glad that Lorenzo was very helpful & attentive towards you and all the...More

Reviewed 24 February 2020 via mobile

Would highly recommend the lock bar & kitchen at the Runnymede hotel, good choice of food you can have popular Sunday lunch or choose something else. Good value & lovely food & service. They also have a child’s menuMore

Date of visit: February 2020
Helpful?1  
Runnymede_Manager, General Manager at The Lock Bar and Kitchen, responded to this reviewResponded 3 March 2020

Thank you for your wonderful review of The Lock Bar & Kitchen. I am happy you enjoyed Sunday Lunch with us and I am glad you think we have a good choice of food on the menu which caters for adults and children. Thank you...More

Reviewed 21 February 2020

We were in Egham in late December and dropped in for an early lunch. I had a delicious sweet potato and black bean burger, with big chips (£14.95), and my husband enjoyed his huge fish and chips. The puddings were perfect – my husband chose...the tasty crumble, and my blueberry and apple tart was to die for – best pastry and luscious filling! They were very accommodating, kindly making me a nice passionfruit martini with vodka instead of gin, and providing all the burger’s dressings etc on the side. This was good for me as I found the vegan dips a bit odd. Although one of the wait staff treated me as if I was a naughty child when I reminded her that I'd ordered a glass of prosecco, overall we were very well looked after by a friendly and efficient manager. We will return in better weather, to enjoy river views as we indulge in a very good lunch.More

Date of visit: December 2019
Helpful?3  
Runnymede_Manager, General Manager at The Lock Bar and Kitchen, responded to this reviewResponded 3 March 2020

Thank you for your great review of The Lock Bar & Kitchen. I am glad you enjoyed your lunch with us and thank you for dropping by. I am happy you thought the sweet potato & black bean burger was delicious while your husband enjoyed...More

Reviewed 31 December 2019

Fab menu options, great food and friendly service. This was our 2nd visit - the first was 3+ months ago, the night before my daughter's wedding at the Runneymede hotel. We had the same friendly Kiwi waitress who remembered us. Impressive. The fish and veggie...options on the menu are absolutely fab and every dish was well presented, tasty and good value.More

Date of visit: December 2019
Helpful?
Runnymede_Manager, Owner at The Lock Bar and Kitchen, responded to this reviewResponded 15 January 2020

Thank you for your amazing review of The Runnymede on Thames. I am happy you found the food great and the service to be friendly. I am also glad you thought every dish was well presented, tasty and good value. I will pass this feedback...More

Reviewed 30 October 2019 via mobile

Me and me partner went to the lock bar and kitchen for meal and had a great time We tryed the ravioli for starter followed risotto and the beef rib and they both were delicious and mouth watering we both came out wanting more as...we was both were stuffed to the brim we couldn’t fit anything else in which was a shame as we didn’t have a desert just wanna congratulation to Aadesh and his team for all the hard work they do thank you to the ana and the team as well making the night special and memorableMore

Date of visit: October 2019
Helpful?
Runnymede_Manager, Guest Relations Manager at The Lock Bar and Kitchen, responded to this reviewResponded 6 November 2019

Thank you for your fantastic review of the Lock Bar and Kitchen at the Runnymede on Thames. I am delighted that you and you partner enjoyed all the dishes and found them mouth-watering and it is a shame you were not able to have deserts....More

Reviewed 30 October 2019 via mobile

Loved the the food couldn’t finish all the food. I am planning to bring my family here for a birthday meal in the future. Staff was lovely and friendly. Waitress recommend the Ravioli for a starter. Beef was lush falling off the bone and the...risotto OMG best one I have ever tasted. Me and my boyfriend was going into a food coma as we ate so much lovely food. Massive well done to all the chefs for cooking amazing food.More

Date of visit: October 2019
Helpful?
Runnymede_Manager, Guest Relations Manager at The Lock Bar and Kitchen, responded to this reviewResponded 6 November 2019

Thank you for your wonderful review of the Lock Bar and Kitchen at the Runnymede on Thames. I am thrilled that you and your boyfriend enjoyed your dinner in the Lock and found the food fantastic, especially the risotto, being the best you ever had....More

Reviewed 22 September 2019 via mobile

We recently went to this restaurant, and I was amazed at the freshness of the food. We had our young child with us and they catered for her amazingly and gave us a great table that suited her. The quality of the food was amazing...and I cannot recommend this restaurant enough.More

Date of visit: September 2019
Helpful?
Runnymede_Manager, Guest Relations Manager at The Lock Bar and Kitchen, responded to this reviewResponded 1 October 2019

Thank you for your wonderful review of the Runnymede on Thames. I am delighted that you found the food amazingly fresh and the service great, especially for your young child. Thank you for your recommendation and we look forward to welcoming you back again soon....More

Reviewed 31 August 2019 via mobile

What can I say, if you want to spend close to £30 for a steak that is worse than a cheap roadside joint... then this is the place to go. Ambience was ok, but the chef really needs to work on his steak. I was...not the only one disappointed ... there were others... left the place irritated. Note to self: never go back to The Lock again!More

Date of visit: August 2019
Helpful?
Runnymede_Manager, Guest Relations Manager at The Lock Bar and Kitchen, responded to this reviewResponded 4 September 2019

Thank you for your review of the Lock Bar and Kitchen at the Runnymede on Thames. I am truly sorry that you were disappointed with your steak. Your 1 star review does not reflect the usual feedback of our guests. Our Chefs have investigated the...More

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Questions & Answers
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Elizabet M
15 January 2017|
AnswerShow all 8 answers
Response from therunnymede | Property representative |
All of the menus can be found under the menus tab on the individual restaurant pages on the website. Unfortunately TripAdvisor will not allow us to paste a link or email address in our response. Please call: 01784 220999... More
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Frequently Asked Questions about The Lock Bar and Kitchen

The Lock Bar and Kitchen is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4