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PAUL Richmond

$$ - $$$
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13 The Quadrant, Richmond TW9 1BP, England
+44 20 8940 5250
Website
Today
07:00 - 19:00
Open now
All hours
Hours:
Sun 08:00 - 19:00
Mon - Fri 07:00 - 19:00
Sat 07:00 - 19:30
More Info
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55 Reviews from our TripAdvisor Community

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Showing 52: English reviews
Dublin, Ireland
Level Contributor
118 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago via mobile

We stopped off here for a morning coffee and cake on a pleasant September day, hankering after the twin-engined jolt of caffeine and sugar. My decaf Americano was insipid and the good lady had to get her latte reheated. On a positive note, staff were nice and the cakes were tasty.

Helpful?
Thank M C
Athens, Greece
Level Contributor
70 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

As all Pauls bakeries, they are quite pricy. Tasty never the less, but extremelly pricy. Sure you can get nice cakes elsewhere paying a lot less

Helpful?
Thank erietta
London, United Kingdom
Level Contributor
15 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 15 October 2016 via mobile

As other have said, it is busy at peak times with only a small seating area. They need to be more careful about the cleanliness, particularly the loo which I have had to point out on a couple of occasions needed cleaning.

Helpful?
Thank M B
Richmond, United Kingdom
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 8 September 2016 via mobile

Love the food and the staff are always lovely. The fact that it's always packed in there says it all!

Helpful?
Thank Vicki A
London
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 20 August 2016 via mobile

Slow, slow slow service and no idea about courtesy. Go to Pret or Costa if you don't have an age to wait.

Helpful?
Thank GCHKEW
London
Level Contributor
106 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
5 of 5 bubbles Reviewed 11 August 2016 via mobile

Lovely cafe and atmosphere. Excellent food. Consistent with others I have been to. Good service and reasonable price.

Helpful?
Thank ADailey
Southampton, United Kingdom
Level Contributor
197 reviews
121 restaurant reviews
common_n_restaurant_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed 3 July 2016 via mobile

Wow, lovely retail shop front that suggests something a little special ..... & it was. Great choice of pastries & savouries. Too many things to chose from so the takeaway option seemed like a good idea on the way out too ! Service pleasant , prices as you would expect & well worth a visit if visiting Richmond Enjoy

Helpful?
Thank christopher s
PAULUK L, Public Relations Manager at PAUL Richmond, responded to this review

Thank You very much christopher s. We really appreciate your feedback. Your words of praise will definitely motivate us to keep on improving every day and providing super high standards of service. Enjoy! More 

London, United Kingdom
Level Contributor
75 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 20 June 2016

Excellent service and excellent food. Shame the cafe is so small. The atmosphere can be a little claustrophobic with everyone eavesdropping on your conversation.

Helpful?
Thank AAGill
PAULUK L, Public Relations Manager at PAUL Richmond, responded to this review

Thank you very much for your kind and encouraging words. We really appreciate your feedback and hope to see you again. Team Paul More 

Level Contributor
35 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 1 June 2016 via mobile

Only had a macaroon milkshake but it was delicious. The cake selection was very tempting, and the sandwiches and baguettes looked very good.

Helpful?
Thank Matthew S
PAULUK L, Public Relations Manager at PAUL Richmond, responded to this review

Thank you very much for your kind and encouraging words. We really appreciate your feedback and hope to see you again. Team Paul More 

London, United Kingdom
Level Contributor
90 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 100 helpful votes
4 of 5 bubbles Reviewed 1 June 2016

Convenient for Richmond station, this place has lots of nice cakes and breads, and nice coffee. Staff look a bit miserable but the food and the place itself are fine. Pleasant for a snack and a sit-down.

Helpful?
Thank Michael J
PAULUK L, Public Relations Manager at PAUL Richmond, responded to this review

Thank You very much Michael J. We really appreciate your feedback. Your words of praise will definitely motivate us to keep on improving every day and providing super high standards of service. Team Paul More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Average prices
US$31
Cuisine
Cafe
Meals
Breakfast, Brunch, Lunch
Restaurant features
Takeout, Seating
Open Hours
Sunday
08:00 - 19:00
Monday
07:00 - 19:00
Tuesday
07:00 - 19:00
Wednesday
07:00 - 19:00
Thursday
07:00 - 19:00
Friday
07:00 - 19:00
Saturday
07:00 - 19:30
Location and Contact Information
  • Address: 13 The Quadrant, Richmond TW9 1BP, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Richmond
  • Phone Number: +44 20 8940 5250
Description
You will find our Bakery & Café at 13 The Quadrant, just down the hill from Richmond Station in this popular and attractive town on the banks of the Thames. Richmond started to grow in importance when Henry VII rebuilt the manor there after a fire in 1497 and named it Rychemonde after his earldom in Yorkshire, at which point its status changed to 'palace', drawing craftsmen and members of the royal household to the village, as well as people moving to the country to escape the plague in the city. In medieval times the Green had been the jousting ground. It was also common land where villagers were allowed to pasture their sheep. It is still there, just a couple of minutes' walk from our café, but minus the sheep. There have been numerous very fine buildings erected in Richmond over the years, many of which still remain. The river frontage is most attractive, Richmond Theatre has an excellent reputation, there are plenty of good shops, the nearby Royal Botanic Gardens at Kew are glorious, whilst Richmond Park itself is one of the great Royal Parks and the largest enclosed space in London. Covering 2,470 acres, it was first enclosed in 1637 by Charles I to provide a hunting ground close to Richmond Palace and Hampton Court. The oaks in the park are very old, some of them representing the survivors of the medieval forests which once surrounded London. Seeing the herds of red and fallow deer is a particular pleasure. We look forward to welcoming you to PAUL in Richmond. Come in for a Parisian-style breakfast, a light lunch, teas, coffees and delicious patisserie, or just to buy your daily bread from our freshly baked, hand made range. Closest station is Richmond (District Line, London Overground, National Rail). 30 seats are available. Disabled access available. Free wi-fi.

Questions & Answers

Questions? Get answers from PAUL Richmond staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?