We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Slug and Lettuce

$$ - $$$
Gastropub, Bar, British, Pub
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Riverside House Water Lane | Water Lane, Richmond TW9 1TJ, England
+44 20 8948 7733
Website
Today
10:00 - 23:00
Open now
See all hours
Hours:
Sun - Thu 10:00 - 23:00
Fri - Sat 10:00 - 00:00
More Info
Add Photo Write a Review

187 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 184: English reviews
Kingston, England, United Kingdom
Level Contributor
26 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 1 week ago

When ordering, the acoustics made it difficult for the bar staff to hear me. This is probably why they got my order wrong - giving me the meat versions of the vegetarian dishes I ordered. So, I had to wait while my friends tucked into theirs. My husband had to send his chips back as they had been refried and... More 

Helpful?
Thank Andree F
Slug_Richmond, Manager at The Slug and Lettuce, responded to this review

Hi Andree, I'm sorry to hear about your recent visit to us. If you would be able to email us at slugandlettuce.richmond@stonegatepubs.com with the date and time of your visit we can investigate your experience to ensure this does not reoccur and also that you are appropriately compensated. Best wishes, Graham More 

London
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 1 week ago via mobile

The stake was dry, the chips were reheated. By the time a replacement chips came the stake was cold. The topples burger salad had no taste and the avocado was hard. The burger wasn't so impressive either. The vegetarian meal came with meat, had to be replaced. Wasn't so nice either. The cocktail were nice. No compensation was offered. All... More 

Helpful?
Thank Shimonmo
Slug_Richmond, Manager at The Slug and Lettuce, responded to this review

Hi Shimonmo, I'm sorry to hear about your recent visit to us and apologies this wasn't dealt with properly at the time. If you would be able to email us at slugandlettuce.richmond@stonegatepubs.com with the date and time of your visit we can investigate your experience to ensure this does not reoccur and also that you are appropriately compensated. Best wishes,... More 

Woking, United Kingdom
Level Contributor
61 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

Great location right by the River Thames, we had a buffet food in cornered of location. The food was great.

Helpful?
Thank Michael G
Slug_Richmond, Manager at The Slug and Lettuce, responded to this review

Hi Michael, I'm thrilled you and your guests enjoyed your time with us and we hope to see you in the near future! Best wishes, Andrew and the team More 

nottinghamshire
Level Contributor
212 reviews
137 restaurant reviews
common_n_restaurant_reviews_1bd8 109 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

Great views of the river here, what you would expect from this pub chain, good food and great beer. Staff all pleasant

Helpful?
Thank SouthAfrican2
Slug_Richmond, Manager at The Slug and Lettuce, responded to this review

Hi SouthAfrican2, Thanks for the great review, we're thrilled you enjoyed your time with us and hope to see you again soon! Best wishes, Andrew and the team More 

1 review
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Amazing service, cocktails were made slightly off and one of the employees came over to make sure we were ok and changed them straight away just based on the colour!

Helpful?
Thank Jade D
Slug_Richmond, General Manager at The Slug and Lettuce, responded to this review

Hi Jade, Thank you so much for your great review. We look forward to seeing you again soon. Andrew and the team More 

Twickenham, United Kingdom
Level Contributor
4 reviews
4 restaurant reviews
3 of 5 bubbles Reviewed 2 weeks ago

The slug and lettuce is in a perfect location but the food and drinks are average at best, they offer happy hour in the evenings which is great for cocktails.

Helpful?
Thank sj5225045
Slug_Richmond, General Manager at The Slug and Lettuce, responded to this review

Hi Thank you for taking the time to review our Slug and lettuce. I'm sorry we did not wow you with our food. You may be interested to know that we have a new menu arriving in early May. Hopefully you will visit again and find the new choices more to your liking. Andrew and the team More 

London, England, United Kingdom
Level Contributor
14 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

After a let down at Pigs Ear ..what a fab time we all had Service was brilliant...it was Wednesday wine day..yippee. The chap looking after us was amazing..cheerful and took care of us at all times. He just kept asking if we were all ok..and we had a great fun time.. Food was good too..all in all fab night ..xxx... More 

Helpful?
Thank Rainu J
Slug_Richmond, General Manager at The Slug and Lettuce, responded to this review

Hi Thank you so much for taking the time to review your recent visit to us. I have passed on your kind words to Jacob. He has only just started with us and was very pleased to have helped us to receive a 5 rated trip advisor review. We look forward to seeing you again soon! Andrew and the team More 

London, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 weeks ago

We live locally but have somehow totally overlooked this place. Thankfully we did visit and have been back many times. The place is spotlessly clean, the food is very good value and wine down Wednesdays is brilliant. Half price wine! What could be better? But the star of the show is Nicoletta. She works tirelessly, always with a smile and... More 

Helpful?
Thank SHDHMay3
Slug_Richmond, General Manager at The Slug and Lettuce, responded to this review

Hi, Thank you for your lovely review of our Slug and Lettuce. It is always great to hear that we are doing a good job. Nicoleta is a very valued member of our team and was delighted to have been mentioned in such a great review. We look forward to seeing you back here again very soon for some more... More 

London, United Kingdom
Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 4 February 2017 via mobile

So after a nice day in your establishment, you forget to put reservations on tables and then force people to move who have been sat at a table for over an hour, during the middle of the England rugby game being shown, with no apology, only it isn't my area but I have been told to move you. Is that... More 

Helpful?
Thank Hifi76
Slug_Richmond, Director of Sales at The Slug and Lettuce, responded to this review

Hi, Thank you for taking the time to give feedback on your recent visit to Slug and Lettuce Richmond. My apologies that you did not receive the level of customer service we try our best to deliver. The start of the rugby season is usually very busy for us, especially with games shown locally at Twickenham Stadium, and as such,... More 

London, United Kingdom
Level Contributor
9 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 15 January 2017 via mobile

Review is a little overdue. I had my big wedding abroad but wanted to hold a small, informal get together with my family and friends after my civil ceremony in Twickenham. Slug and Lettuce was the obvious choice because of the reasonably priced food, drinks and the gorgeous location by the river. The decor is also really nice, so minimum... More 

Helpful?
Thank Sonn113
Slug_Richmond, General Manager at The Slug and Lettuce, responded to this review

Hi We are so glad to hear that you and your guests had a great time with us. We wish you all the happiness in your future married life and look forward to seeing you here again soon. Andrew and the team More 

Travellers who viewed The Slug and Lettuce also viewed

Richmond, Greater London
Richmond, Greater London
 
Richmond, Greater London
Richmond, Greater London
 

Been to The Slug and Lettuce? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Average prices
US$6 - US$19
Cuisine
Gastropub, Bar, British, Pub
Meals
Lunch, Dinner, Breakfast, Brunch
Restaurant features
Outdoor Seating, Buffet, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Reservations
Good for
Bar Scene, Child-friendly, View, Groups
Open Hours
Sunday
10:00 - 23:00
Monday
10:00 - 23:00
Tuesday
10:00 - 23:00
Wednesday
10:00 - 23:00
Thursday
10:00 - 23:00
Friday
10:00 - 00:00
Saturday
10:00 - 00:00
Location and Contact Information
  • Address: Riverside House Water Lane | Water Lane, Richmond TW9 1TJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Richmond
  • Phone Number: +44 20 8948 7733
Description
A perfect riverside location, The Slug & Lettuce is a very popular destination venue, especially during the summer months. The venue is family friendly allowing children from opening until 8pm daily, over 21's thereafter. Breakfast, lunch, dinner & take-away available. Parties are welcome. Great deals on cocktails, wine & food throughout the week. Our friendly staff will look after all your needs when visiting!

Questions & Answers

Questions? Get answers from The Slug and Lettuce staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?