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One Kew Road

$$ - $$$
Bar, British
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1 Kew Road, Richmond TW9 2NQ, England
+44 20 8940 5768
Website
Today
10:00 - 23:00
Open now
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Hours:
Sun 10:00 - 22:00
Mon - Sat 10:00 - 23:00
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212 Reviews from our TripAdvisor Community

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Showing 209: English reviews
London, United Kingdom
Level Contributor
96 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
Reviewed 1 week ago

My daughter took me here as a Mother's Day treat and that is exactly what it was from start to finish! Although the restaurant was busy, we were given plenty of time to choose our wine and food, absolutely no pressure to hurry along. We had a very pleasant white wine, followed by champagne, delicious. The set menu was good,... More 

Helpful?
Thank cricketmummy
OneKewRoad, Manager at One Kew Road, responded to this review

Hi Cricket Mummy, Thank you so much for your lovely review - it’s really made our day!! I’m so glad to hear that you and your daughter enjoyed your Mother’s Day treat! We’re really pleased to hear that you liked the variety on the Mother’s Day menu! The dessert options were something that we especially enjoyed, and so we’re glad... More 

London, Great Britain
Level Contributor
13 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 1 week ago

So what's good? Actually, the food and the wine. Interesting dishes, descent portions, and a much better than average wine list with a really good choice and sensible prices. So what's not so good. Sadly, the experience. They save money by not having enough staff to look after the customers. We had to go and find someone almost every time... More 

Helpful?
Thank Magic-Tim
OneKewRoad, Manager at One Kew Road, responded to this review

Hi Magic-Tim, Thank you for leaving us a review. First and foremost, I would like to extend my sincerest apologies to you that the service and atmosphere on your recent visit weren’t up to your expectations or our usual standards. It should never be the case that you have to search for staff when you want something, and I apologise... More 

kent
Level Contributor
27 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
Reviewed 20 March 2017

Great menu, tasty food, great location (opposite Richmond train station) Service was brilliant Lengthy wine menu Great value Fantastic lunch

Helpful?
Thank sloan74
OneKewRoad, Manager at One Kew Road, responded to this review

Hi Sloan74, Thank you so much for leaving us such a great review!! We're so glad that you enjoyed your lunch with us, and I'll be sure to pass your kind comments on to our team! We hope to welcome you back soon!! Kind Regards, Rachel More 

1 review
Reviewed 19 March 2017 via mobile

We refused to pay as our experience was so dire. Pre theatre dinner with family; we waited almost an hour for food, the pork was like blancmange, totally disgusting and inedible. The photo shows their "apple salad".

Helpful?
Thank Harriet S
OneKewRoad, Manager at One Kew Road, responded to this review

Hi Harriet, Thank you for taking the time to leave us a review. I'm very sorry to hear that on this occasion we failed to meet not only your expectations but also our standards. We always pride ourselves on trying to get the highest quality of food out in a timely manner, and although it was busy on your recent... More 

Huddersfield, United Kingdom
Level Contributor
427 reviews
280 restaurant reviews
common_n_restaurant_reviews_1bd8 188 helpful votes
Reviewed 19 March 2017

Myself and some friends dined here last weekend following a trip to Twickenham. Staff were friendly, and efficient, and the food was enjoyable. I had fish and chips. Tasty, but not the largest and best bit of cod that I've ever had. The portion of peas was tiny! However, on the whole. We did enjoy our visit, and would visit... More 

Helpful?
Thank Lyn17
OneKewRoad, Manager at One Kew Road, responded to this review

Hi Lyn, Thank you so much for taking the time to leave us a review!! I’m very happy to hear that you and your friends had a good experience with us on your recent post-match visit! We pride ourselves on providing friendly service and tasty food, so we’re really pleased to hear that your visit reflected that!! I’ll be sure... More 

boydton
Level Contributor
18 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 18 March 2017

Directly across the road from the station ,we've been meeting here for years before Six Nations or Oxford v Cambridge matches , and the staff are well skilled at sorting out the chaos surrounding these "festive " events. Nothing special , but the food comes within reasonable time slots , and is hearty fare.

Helpful?
Thank HutchinsBoydton
OneKewRoad, Manager at One Kew Road, responded to this review

Hi HutchinsBoydton, Thank you so much for leaving us such a kind review!! We’re really pleased to hear that you enjoy your pre-match visits to us - the team always works really hard to make sure every guest leaves us happy, so it is always lovely to receive feedback like yours!! I’ll be sure to pass your comments onto our... More 

Newbury, United Kingdom
Level Contributor
75 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
Reviewed 13 March 2017

Joined some friends here for a pre theatre meal. Service was friendly and efficient, the food was nicely presented and tasty. Would return if in the area again.

Helpful?
Thank Deborah J
OneKewRoad, Manager at One Kew Road, responded to this review

Hi Deborah, Thank you so much for leaving us such a lovely review!! As a team, we pride ourselves on offering friendly service and tasty food, so I'm really happy to hear that your recent visit reflected that!! I've passed your wonderful comments on to our team, and we look forward to welcoming you back next time you're in the... More 

epsom
Level Contributor
215 reviews
117 restaurant reviews
common_n_restaurant_reviews_1bd8 75 helpful votes
Reviewed 20 February 2017 via mobile

Pop in quite often pre theatre. If you get there before 6 you can get the lunch menu which has reasonable offers on, after 6 is the dinner menu. Not cheap but always tasty. Try to work out the anagrams on the back wall while you are waiting!!

Helpful?
Thank Preston88
OneKewRoad, Manager at One Kew Road, responded to this review

Hi Preston, Thank you so much for taking the time to leave us such a lovely review!! We’re really happy to hear that you enjoy your pre-theatre visits to us; we like the fixed price offer from our lunch menu too!! We’re so pleased that you enjoy doing the anagrams along the back wall as well - we agree that... More 

Level Contributor
22 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 20 February 2017

On entering the restaurant with my partner, immediately asked by a homeless person for a cup of tea who had situated himself in the porch/entry area. Felt sorry for him of course but a bit of a peculiar way to start the visit. Really wish I had bought him that tea now but forgot. Anyway, service was slightly odd, walked... More 

Helpful?
Thank Edward W
OneKewRoad, Manager at One Kew Road, responded to this review

Hi Edward, Thank you for taking the time to leave us a review!! We are very sorry to hear that you missed out on our nut roast on that Sunday - it is one of our more unpredictable sellers, so it can sometimes be difficult for us to accurately gauge how much to get ready!! Lately it has been very... More 

Newton Abbot, United Kingdom
Level Contributor
12 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 11 February 2017 via mobile

Came in for some drinks last month whilst stopping in Richmond and Amed the bar man made our night. So friendly and personable, a great member of the team. Also has the coolest hairstyle know to man .... EVER! Really nice place with a great vibe!

Helpful?
Thank jsmith1985
General Manager A, Manager at One Kew Road, responded to this review

Hi jsmith1985, Thank you for taking the time to leave us a review. I'm glad you enjoyed your evening, we love Ahmed and his hair too! Hope to welcome you back soon. Kind Regards Vikki More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Bar, British
Meals
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Bar Scene, Child-friendly
Open Hours
Sunday
10:00 - 22:00
Monday
10:00 - 23:00
Tuesday
10:00 - 23:00
Wednesday
10:00 - 23:00
Thursday
10:00 - 23:00
Friday
10:00 - 23:00
Saturday
10:00 - 23:00
Location and Contact Information
  • Address: 1 Kew Road, Richmond TW9 2NQ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Richmond
  • Phone Number: +44 20 8940 5768
Description
An idyllic retreat set in beautiful country house-style surroundings, One Kew Road serves a menu of gourmet European recipes. Trained in high-class cookery schools in Spain and Italy, the chefs bring a wealth of experience, and demonstrate knowledge of a breadth of classic and complex cooking techniques. Partnering with Rothschild wine merchants, guests can choose a bottle from the well-stocked cellar.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of One Kew Road and other visitors
3 questions
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Questions? Get answers from One Kew Road staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?