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Victoria Plaza Cafe

$$ - $$$
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Kew Gardens, Richmond TW9 3NG, England
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39 Reviews from our TripAdvisor Community

Traveller rating
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Showing 37: English reviews
Gateshead, United Kingdom
Level Contributor
10 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 6 days ago NEW via mobile

Signs in Kew Gardens say that they recycled 250 tonnes of rubbish in a year. I'm not surprised as there wasn't a real plate, cup, glass or piece of cutlery to be found in the Victoria Plaza Cafe. At these prices it is reasonable to expect a real cup and spoon (or even better, a teapot rather than having a... More 

Thank FoxZebra
London, United Kingdom
Level Contributor
118 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
2 of 5 bubbles Reviewed 1 week ago

Ridiculously expensive sandwiches & cakes, and basic sausage rolls served on tiny paper plates. Coffee in paper cups. Staff are trying hard but seem untrained. Definitely NOT an improvement on the previous caterers. Long queue for a hot drink as the whole operation is disorganised. Someone from head office needs to do a time and motion study on this place.... More 

Thank Lilypad_hopper
Greater London, United Kingdom
Level Contributor
112 reviews
83 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed 1 week ago

Hi we visited Kew Gardens today , after walking around for about an hour , we decided to stop and have a bite to eat here as this cafe was Nearest to the area we wanted to visit next. Must have been around 1.20ish, the cafe was busy. And it has a shop in it too, so at first I... More 

Thank kamaldeep101
Richmond, United Kingdom
Level Contributor
778 reviews
330 restaurant reviews
common_n_restaurant_reviews_1bd8 352 helpful votes
4 of 5 bubbles Reviewed 9 January 2017

The old caterers at Kew, who went out of business, were terrible. The new caterers are much better and the Victoria Plaza Café is much improved. It is an interesting building as there is an excellent shop and a lot of advice about the stunning tours run by the volunteer guides. A must if you are visiting Kew gardens once... More 

Thank SergeLourie
London, United Kingdom
Level Contributor
652 reviews
347 restaurant reviews
common_n_restaurant_reviews_1bd8 486 helpful votes
5 of 5 bubbles Reviewed 15 December 2016

If the weather permits, I try to sit down just outside the building. Bit busy, but one can still feel the special atmosphere of the Kew Gardens. They provide good drinks and foods although bit pricey.

Thank Normadroaming
Yaxley, United Kingdom
Level Contributor
72 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 30 October 2016

The food looks great, very nice looking cake, We had tea, cappuccino & Hot chocolate to takeaway The drinks where about £2.80 each, so about average prices. ok for a snake or something but not a main meal.

Thank Steve L
Jerusalem, Israel
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 9 September 2016 via mobile

The coffee is somewhat reasonable but the atmosphere is relaxing and pleasant. No music at the background, which is nice.

Thank Eran D
London, United Kingdom
Level Contributor
652 reviews
347 restaurant reviews
common_n_restaurant_reviews_1bd8 486 helpful votes
4 of 5 bubbles Reviewed 19 August 2016

This place has been always busy somehow. I suppose this is just next to the main gate to Kew Gardens and adjunct to a gift shop so it is hard to find a table on a weekend. If the weather permits, there are tables outside to enjoy the view and atmosphere. Be alert for queue.

Thank Normadroaming
Frinton-On-Sea, United Kingdom
Level Contributor
17 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 17 August 2016

After several hours in the gardens, my friend and I chose to eat at this cafe before our very long journey home simply because it was nearest to the gate at which our coach was to collect us. It was really busy inside. We were a bit confused by the dual queuing system, which at one point became a triple... More 

Thank dreamingofmull
London, United Kingdom
Level Contributor
543 reviews
185 restaurant reviews
common_n_restaurant_reviews_1bd8 172 helpful votes
4 of 5 bubbles Reviewed 17 August 2016

There is so much to see at Kew Gardens that you need a few refreshment breaks along the way. We had lunch here - substantial fresh sandwiches, handmade pies and sausage rolls along with a good selection of cakes and pastries. It's self-service and, for the number of people there at lunchtime, service was pretty quick and we managed to... More 

Thank Ian C

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
    2.5 of 5 bubbles
Cafe, British
Breakfast, Lunch
Restaurant features
Seating, Wheelchair Accessible, Takeout, Outdoor Seating
Good for
Child-friendly, Kids
Location and Contact Information
  • Address: Kew Gardens, Richmond TW9 3NG, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Richmond

Questions & Answers

Questions? Get answers from Victoria Plaza Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?