We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.


3605 Gellatly Rd, West Kelowna, British Columbia V4T 2E6, Canada
+1 250-768-3806
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent10%
  • Very good20%
  • Average10%
  • Poor15%
  • Terrible45%
15 Dec 2016
“Slow Service”
4 weeks ago
“Horrible service”
Restaurant Hours
Fast food, Canadian
3605 Gellatly Rd, West Kelowna, British Columbia V4T 2E6, Canada
All Details
Write a Review
Reviews (20)
Traveller rating
Traveller type
Time of year

1 - 10 of 20 reviews

Reviewed 4 weeks ago via mobile

Long line ups with one person on the order till, I counted 16 employees in the food prep area, a huge line up near the door. I was 3rd person in line that took 20 minutes to receive food. It was obvious the employees were...More

1  Thank sandra w
Reviewed 15 June 2017

Came in for a quick breakfast with 4 persons. Order and delivery was quick and correct. My only observation negative observation was a staff member on a break going behind the counter and getting a cup for a friend which was filled from the dispenser...More

1  Thank 174PeterH
Reviewed 16 December 2016

All we wanted was coffee to go--it was a long wait despite nobody in front of us in line. After we got back in the car, I discovered that my latte was only 3/4 full......Unfortunately I didn't have the time fo go back and complain....More

1  Thank YuccaBC
Reviewed 16 October 2016 via mobile

Stopped in for coffee and ended up buying food(foolish). Long wait inside, food was Luke warm or cold, and the patty on the angus burger had sat in a meat tray so long the fat had congealed on the sides. Also got a burnt bun.......More

1  Thank twysted2015
Reviewed 14 September 2016

I stopped here at McDonald's after getting a coupon book in the mail and i was shopping at Walmart. I ordered my Burger combo meal and the lady sold it to me for $8 and the coupon said $5.69 for a meal combo. I know...More

1  Thank Klindatheau1972
Reviewed 18 August 2016 via mobile

When I was a kid I remember Mcdonalds advertisements being all about quality and freshness and cleanliness. Well this location has certainly forgotten about the cleanliness part. July 24 we visited just for a couple of drinks and some play time. Over an hour passed...More

Thank DennisLa
Reviewed 31 July 2016 via mobile

Better to pass by this one unless you like eating around garbage and out of order equipment eg ice maker, no napkins, no straws. And waiting forever for poorly prepared food by lazy staff!! This McDonald's possibly is the worst McDonald's in the restaurant chain...More

Thank Dean S
Reviewed 4 May 2016 via mobile

This location mostly cares about drive through service. If you choose to eat in, get ready for a long long wait. 25 minutes to get 2 coffees and on top of that to get it screwd up is rediculous. Don't get excited about the drive...More

1  Thank Adi K
Reviewed 16 March 2016

There is always a lineup which takes a long time to get through...alot of times they park you and make you wait for your order even if its a salad...alot of times the order is wrong...I don't like the way they will have the order...More

1  Thank Deborah M
Reviewed 8 February 2016

This McDonalds is dirty and ill kept. When taking our grandson there to the playplace one time, there was actually fecal material from some little one's diaper left on the floor.

Thank B C
Nearby Restaurants
Krasna Indian Cuisine
153 reviews
.15 km away
Kekuli Cafe Westbank
186 reviews
.47 km away
Everest Indian & Nepalese Restaurant
61 reviews
.42 km away
Ginza Sushi
46 reviews
.36 km away
Nearby Attractions
Off The Grid Organic Winery
27 reviews
1.48 km away
Paynter's Fruit Market
14 reviews
1.02 km away
Westbank Museum
14 reviews
.19 km away
Two Eagles Golf Course
107 reviews
1.07 km away
Questions & Answers
Get quick answers from McDonald's staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Fast food, Canadian
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Location and Contact Information
  • Address: 3605 Gellatly Rd, West Kelowna, British Columbia V4T 2E6, Canada
  • Location: Canada  >  British Columbia  >  Okanagan Valley  >  West Kelowna
  • Phone Number: +1 250-768-3806
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing