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Ben Cruachan Inn

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COVID-19 update: See the added health and safety measures this property is taking.Read more
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Socially distanced dining tables
  • Tables disinfected between guests
  • Face masks required for guests in public areas
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value

Details

PRICE RANGE
US$7 - US$23
CUISINES
Bar, British, Pub, Scottish
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features, about
Reviews (312)
Filter reviews
289 results
Traveller rating
199
57
20
10
3
Traveller type
Time of year
LanguageEnglish
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Traveller rating
199
57
20
10
3
Show reviews that mention
All reviews chicken burger salad sticky toffee pudding sandwiches self catering en route to oban stayed here for one night beautiful loch night stay both nights staying locally the pub garden suite sweet potato for sunday lunch amazing views loch fyne
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Reviewed 4 days ago via mobile

The service was very good, but the food very disappointing. Between our group, there was overcooked chicken burger with barely any chicken to fill an oversized brioche roll, some over fried greasy battered fish with either no fish or chewy fish inside, and a dry...venison stew with some overcooked/fried roast potatoes. The starters were ok, but the mains were pretty awful. We didn’t bother with dessert. Overall, a very disappointing meal despite staff being very accommodating. I’d recommend a new chef.More

Date of visit: January 2022
Helpful?
Reviewed 2 weeks ago

Last minute overnight stay on 5/1/22. Beautiful little hotel in awesome location. Very comfortable, lovely mattresses and soft pillows, spotlessly clean, real log fires and nice meal and breakfast. Manager was very friendly and efficient. Thanks for tip on route via Inveraray to Edinburgh. Super...drive! Thanks for lovely stay. We will recommend to others.More

Date of visit: January 2022
Helpful?1  
Reviewed 5 weeks ago

Have been here several times for Sunday lunch and have always found the food and staff brilliant, however, I had the misfortune to visit on a Monday and was served by the manager. He had a very bad attitude from the moment we walked in,...got my order wrong twice, sighing as if it was my fault. Perhaps he should write orders down as he is given them instead of trying to be smart and remember them. When I asked him for the bread that was supposed to go with my husbands soup, he told me he only had one pair of hands. There were other comments said that upset me too and as a customer I should not be treated in such a way. I ended up leaving most of my lunch and walking out. I hope the owners read this as they need to know how customers are being treated. He ended up not charging us for our lunch but it in no way made up for the upset he caused. I won’t be back. Anyone reading this…go on a weekend, different staff.More

Date of visit: December 2021
Helpful?1  
Reviewed 17 December 2021 via mobile

We are staying across the lake and had seen this place and it looked lovely. On the way back from Oban we stopped in for dinner as it’s right on the side of the road, super convenient. I wasn’t hugely hungry so only had soup...and some chips but wasn’t disappointed! The soup was absolutely delicious and the chips were enormous. My partner had a burger and some lovely whisky. We had a nice few hours and would defo return is we passed back through this way again.More

Date of visit: December 2021
Helpful?
BenCruachanInn, General Manager at Ben Cruachan Inn, responded to this reviewResponded 18 December 2021

Axiewilson, Thank you for taking the time review your visit to the inn. Great to hear you enjoyed your visit and hope to see you both again soon.

Reviewed 12 December 2021

We normally love the food here but today was a disappointment. We both ordered the roast dinners mine being the beef which was good but the pork dinner not good. Firstly it was belly of pork, lots of fat, very little meat and very chewy.There...was a red purée under both the beef and pork which just made the plate look like a massacre. We normally love eating there but today was just not good although the roast potatoes and Yorkshire puddings were good. Not sure if we would go back. I know we should of made a comment to the staff at least for them to get feedback on how bad the pork was. For some reason we expected slices of pork and at least a wee drop of apple sauce. The dog liked the pork. Maybe we will keep to the fish next time.More

Date of visit: December 2021
Helpful?
BenCruachanInn, General Manager at Ben Cruachan Inn, responded to this reviewResponded 18 December 2021

Elizabeth, Thank you so much for taking the time give feedback on your visit. I will most certainly look into this as this as you know, is far from the usual quality you would expect from a visit to the inn. Should we be lucky...More

Reviewed 14 November 2021 via mobile

Wonderful setting. Friendly staff. Great food. The roast was to die for and the dessert was as recommended by our waitress. All in, well worth the visit

Date of visit: November 2021
Helpful?
BenCruachanInn, General Manager at Ben Cruachan Inn, responded to this reviewResponded 18 December 2021

Colinb, Thank you for taking the time to give some feedback on your visit. I am pleased to hear you enjoyed the food and the service; two thing we pride ourselves on. Hope to see you again soon.

Reviewed 11 November 2021 via mobile

Visited the Inn as a stop over from visiting the west coast. Welcomed by friendly staff and given a free upgrade from a room to an apartment. Spotlessly clean and very comfortable. The Winter Special Offer included dinner and breakfast served in a traditional bar...and restaurant with a modern twist. Both meals were well presented and delicious. Extremely good value and a very enjoyable visit.More

Date of visit: November 2021
Helpful?
BenCruachanInn, General Manager at Ben Cruachan Inn, responded to this reviewResponded 18 December 2021

Ald, Thank you for reviewing your stay with us. Great to hear you had a good break and enjoyed all aspects of your stay. Keep an eye out for our new offers in the new year and hope to see you then.

Reviewed 3 November 2021 via mobile

Booked primarily for the location. We wanted to be in the Highlands but still be able to travel freely in lots of different directions. So it was ideal for it's proximity to Oban, Glencoe and Loch Awe. We ate in the restaurant once, the food...was incredible. Our hotel room was in the main Inn building. We had a small kitchenette but no utensils, oven gloves, tea towels so we couldn't really cook anything. The bed itself was two different mattresses squashed together. One was extremely hard/springs sticking into your back but the other was OK so we had to take it in turns sleeping on the good one. Not ideal really when you're out walking all day and want somewhere comfy to rest. The inn is easy to find and in a beautiful location. Recommend walking down to the train tracks and exploring the Loch. In terms of location, it was exactly what we wanted.More

Date of visit: August 2021
Helpful?
BenCruachanInn, General Manager at Ben Cruachan Inn, responded to this reviewResponded 18 December 2021

Becca, Thank you for your feedback with regards your recent stay. Whilst I am pleased to hear you enjoyed the food, I will most certainly be addressing the feedback with regards the bed as this is something we have not had any feedback on but...More

Reviewed 29 October 2021

We had a lovely meal here whilst on holiday in the area at the end of September. Staff were very friendly and the food was great, especially the rooster chips, amazing.

Date of visit: September 2021
Helpful?
BenCruachanInn, General Manager at Ben Cruachan Inn, responded to this reviewResponded 18 December 2021

Alison, Thank you for your review and great to hear you enjoyed your visit.

Reviewed 29 October 2021 via mobile

Came for a drink and ended up sampling the dessert menu - absolutely delicious! Roaring log fire, lovely place, friendly staff. Highly recommended but book in advance!

Date of visit: October 2021
Helpful?
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Questions & Answers
Ask a question
michaeljA796XH
10 December 2018|
AnswerShow all 5 answers
Response from 659Kate | Reviewed this property |
Stick up before you go and use local shop for necessities.
0
Votes
suebV8810ES
22 July 2018|
AnswerShow all 2 answers
Response from 943RhonaC | Reviewed this property |
I would contact them direct. I believe there are new chefs so perhaps they would be enthusiastic to provide gluten free?
1
Vote
lorneg457
14 January 2018|
AnswerShow all 3 answers
Response from Karen B | Reviewed this property |
I believe Hogmanay just past they had a special menu and live music but I would check in with them in advance.
1
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Frequently Asked Questions about Ben Cruachan Inn

Yes, Ben Cruachan Inn is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Ben Cruachan Inn is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5