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Rising Sun Hotel Restaurant

Cleeve Hill, Cheltenham GL52 3PX, England
+44 1242 676281
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Overview
  • Excellent19%
  • Very good34%
  • Average19%
  • Poor14%
  • Terrible14%
Travellers talk about
“lamb shank” (5 reviews)
“pie” (4 reviews)
“sunday lunch” (12 reviews)
Opens in 8 min
Hours
CUISINES
Bar, British, Pub, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Cleeve Hill, Cheltenham GL52 3PX, England
All Details
Write a ReviewReviews (268)
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1 - 10 of 264 reviews

Reviewed 1 week ago via mobile

Sunday dinner with family not quite good. I order three meals and one side and starter to shere. Starter was just ok. Then the waiting staff bring mains, only two. I wait 5 min (outside) then I realised the are not coming back with the...More

Thank Pawel I
Simon J, General Manager at Rising Sun Hotel Restaurant, responded to this reviewResponded 1 week ago

Thank you for your feedback, I am very sorry we did not get all your meals to you together, I will be speaking to my chefs to find out exactly what has happened. Please accept my apologies for this. Simon Jones

Reviewed 1 week ago

Just had the best 'roast' I've had in a long time. Not a huge eater, I was offered the children's version, just enough and everything on the plate was cooked to perfection...even the veggies. Staff extremely friendly and accommodating. Musn't forget to mention the awesome...More

Thank Susan Z
Simon J, General Manager at Rising Sun Hotel Restaurant, responded to this reviewResponded 1 week ago

Thank-you for your feedback, I am glad you enjoyed your time with us! Hope to see you again Simon Jones

Reviewed 1 week ago

I want to recognise a fabulous member of staff who’s people skills and defusing a bad situation is outstanding! He is an asset to this hotel and his name is Josh Woodcroft. This was a birthday party for a 90 year old. Review on this...More

1  Thank Judy M
Simon J, General Manager at Rising Sun Hotel Restaurant, responded to this reviewResponded 1 week ago

Thank you for your comments about Josh, I am more than willing to discuss the evening with you, and see what we could have done to make it better. Simon Jones

Reviewed 3 weeks ago via mobile

We called in on Friday evening on the way back from holiday during the hot spell, having booked a table in advance. We had an inside window seat which was fine. It is table service inside but it appeared that there was just one lady...More

1  Thank NickRH14
Simon J, General Manager at Rising Sun Hotel Restaurant, responded to this reviewResponded 3 weeks ago

Thank-you for your feedback, I am sorry my team made the mistake on your food order. Sorry again, Simon Jones

Reviewed 3 weeks ago

We had a lovely birthday evening, 8 of us from grandparents to grandchildren ! The service was excellent from Tia and her colleagues. The food delicious and we will definitely visit again. Thank you.

Thank B6956LWliz
Simon J, General Manager at Rising Sun Hotel Restaurant, responded to this reviewResponded 3 weeks ago

I am glad Tia and the rest of the team gave you an evening to relax and enjoy each others company, and I have already passed on your feedback to my team. Many thanks for taking the time to submit a review. Simon Jones

Reviewed 3 weeks ago

I haven't done a review on here in ages but felt compelled to after visiting on Fathers Day for lunch. I eat out a fair bit - its actually one of my jobs! - and this was the worst place Ive eaten in YEARS. In...More

Thank glosterboy
Simon J, General Manager at Rising Sun Hotel Restaurant, responded to this reviewResponded 3 weeks ago

I am sorry my Business Development Manager took a bit longer to get back to you regarding this, we were in conversations as to what had happened and the comments you had made on your report with your employer. I did speak to your partner...More

Reviewed 4 weeks ago

We had a fabulous meal with friends on Saturday night, the food and service were second to none. This wasn't our first visit here and certainly won’t be our last. We would highly recommend.

Thank 949ElizabethM949
Simon J, General Manager at Rising Sun Hotel Restaurant, responded to this reviewResponded 4 weeks ago

Thank-you for your review, I will certainly feed back to my team how impressed you were with their service and Food! Thanks Again Simon Jones

Reviewed 12 June 2018 via mobile

This pub is in a great location and is a lovely large pub. However it is incredibly in need of a refurbishment which is obviously on the cards. The staff were very friendly, and the menu varied. It was dog friendly and had good vegetarian...More

Thank Roz-and-John
Old_English_Inns99, Manager at Rising Sun Hotel Restaurant, responded to this reviewResponded 13 June 2018

Thanks for your feedback, I am glad you enjoyed your visit. Hopefully we will be having some work done in the near future! Simon Jones

Reviewed 4 June 2018

My daughter booked us a table here as a surprise whilst we were visiting her at Uni, she was very excited to take us. on arrival the place was very busy and the staff were clearly working the socks off, the guy who seemed to...More

Thank Koala22824
Old_English_Inns99, Manager at Rising Sun Hotel Restaurant, responded to this reviewResponded 5 June 2018

Thank-you for taking the time to post a review, I am sorry your meals weren't as hot as they should have been and that this has put a dampener on your time with your daughter. My Apologies Simon Jones

Reviewed 4 June 2018 via mobile

Had a bite to eat here. Food was fine and reasonably priced. They also do cater for any anomalies, as I don’t like bacon and they removed it from my Hunters Chicken. They also do some sweets for £3 and they are very good value...More

Thank Carol G
Old_English_Inns99, Manager at Rising Sun Hotel Restaurant, responded to this reviewResponded 5 June 2018

Thank-you for your feedback glad you enjoyed your time with us. Thanks Again Simon

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Nearby Attractions
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48 reviews
2.14 km away
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Ask a question
Questions & Answers
tg712018
14 January 2018|
AnswerShow all 2 answers
Response from david w | Reviewed this property |
They have television and tea and coffee but no fridge in the room we had i am not sure about all the rooms
0
Votes
Juliereesmorgan
9 February 2015|
AnswerShow all 6 answers
Response from RLWilliams92 | Reviewed this property |
Loads of walks from rear of hotel, wonderful views across cheltenham. Dont know the answer re rooms with dogs. As we were a couple.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$9 - US$24
Meals
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Validated Parking, Television, Highchairs Available, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Child-friendly, View, Special Occasion Dining, Kids, Bar Scene
Open Hours
Sunday
10:00 AM - 10:00 PM
Monday
10:00 AM - 10:00 PM
Tuesday
10:00 AM - 10:00 PM
Wednesday
10:00 AM - 10:00 PM
Thursday
10:00 AM - 10:00 PM
Friday
10:00 AM - 10:00 PM
Saturday
10:00 AM - 10:00 PM
Location and Contact Information
  • Address: Cleeve Hill, Cheltenham GL52 3PX, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cotswolds  >  Cheltenham  >  Cleeve Hill
  • Phone Number: +44 1242 676281
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