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Ruth's Chris Steak House

68-1330 Mauna Lani Dr, Shops at Mauna Lani, Island of Hawaii, HI 96743-9704
+1 808-887-0800
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Overview
  • Excellent55%
  • Very good26%
  • Average9%
  • Poor6%
  • Terrible4%
Travellers talk about
“steak” (128 reviews)
“petite filet” (18 reviews)
Closed Now
All hours
CUISINES
American, Steakhouse, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
68-1330 Mauna Lani Dr, Shops at Mauna Lani, Island of Hawaii, HI 96743-9704
All Details
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Reviews (362)
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1 - 10 of 317 reviews

Reviewed yesterday via mobile

Brought my wife here to celebrate her 38th birthday. It was our first time, and our teenaged daughter got so excited when she heard us talking about going we included her in on the reservations. We all ordered the 16 ounce rib eye steak from...More

Thank DjVinyljunke
Reviewed 1 week ago

Why do we love Ruth's Chris? The butter of course. Steak and salad are the go to and I feel that Ruth's Chris is fairly consistent when it comes to quality. Please note that the menus do vary from location to location. What I love...More

1  Thank kona921
Reviewed 1 week ago via mobile

Visited here on my honeymoon while staying at the Fairmont Orchid. It's only a quick 3 minute drive. We ordered from the "Prime Time" menu which is available 5-6pm and includes a 3 course prix fixe menu for a discount. Our food was delicious, and...More

Thank EmilySLP
Reviewed 2 weeks ago via mobile

Had a really good meal at Ruth's Chris this evening. Our server, Douglas, was excellent. It's hard to pinpoint why the meal wasn't perfect. For some reason, the restaurant just didn't feel like a Ruth's Chris or a steakhouse, which I guess is what threw...More

Thank eclarkebu
Reviewed 3 weeks ago

We purposely dined here because they had a Hula display in the forecourt below. The service was excellent, the steak was amazing, but again like nearly all American restaurants the wine was over priced. I also find it concerning when you order a steak and...More

Thank 494barrya
Reviewed 4 weeks ago

My husband and I decided to try the Ruth Chris on the Big Island. It did not disappoint. We never eat dinner so early so didn't realize that if you go before 6:00, of which we arrived at 5:58, you are able to get their...More

Thank Gail T
Reviewed 11 May 2017 via mobile

Outstanding evening - best filet on the Big Island. Great treat for all attending. Gregg (the waiter) was very attentive to all of us. Try this place on Wednesday's when wine is 25% off.

1  Thank BJBoudreaux
Reviewed 10 May 2017 via mobile

Not my favorite restaurant but that evening it was. Our server was one of the best servers I've had in my life. We were completely exhausted and wiped out from 20 hours of travel. He anticipated needs, recognized our urgencies and delivered a perfect seamless...More

Thank Jaime S
Reviewed 26 April 2017

I was expecting the quality to be the same as on the mainland. I am moving to the BI and came to settle in over spring break. When in Portland, at Ruth's Chris, we are treated like we are appreciated. You can smell the butter...More

4  Thank 52Foodie64
Reviewed 21 April 2017

We have been to other Ruth's Chris and the service was far better. The waitress seemed to ignore us because we aren't drinkers, although dinner was $300.00. They let plates stack up on our table, drinks went dry. The service was far below other Ruth's...More

2  Thank Atlmom777
John B, Guest Relations Manager at Ruth's Chris Steak House, responded to this reviewResponded 24 April 2017

We are very sorry to hear about your recent experience. Our goal is to always exceed expectations and it appears that we fell short on your visit. We'd like to have our GM reach out to you directly. Can you please email the following information...More

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Questions & Answers
Chef_Breakers
8 February 2017|
AnswerShow all 3 answers
Response from IslandDogg | Reviewed this property |
Hi, prices are ala carte, so it tends to be a little pricey but it will probably be the best steak you will ever have, we have eaten at Ruth Chris at a number of locations and the quality of the meal has been superb!
0
Votes
Ka6otm
17 July 2016|
AnswerShow all 3 answers
Response from soonerservant | Reviewed this property |
Absolutely
1
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$60 - US$80
Meals
Dinner
Restaurant features
Television, Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Cash Only, Accepts Discover, Highchairs Available
Dining Style
Fine Dining
Good for
Bar Scene, Business meetings, Child-friendly, Groups, Special Occasion Dining, Romantic
Open Hours
Sunday
17:00 - 22:00
Monday
17:00 - 22:00
Tuesday
17:00 - 22:00
Wednesday
17:00 - 22:00
Thursday
17:00 - 22:00
Friday
17:00 - 22:00
Saturday
17:00 - 22:00
Location and Contact Information
  • Address: 68-1330 Mauna Lani Dr, Shops at Mauna Lani, Island of Hawaii, HI 96743-9704
    (Queen Kaahumanu Highway)
  • Location: United States  >  Hawaii (HI)  >  Island of Hawaii  >  Kohala Coast
  • Phone Number: +1 808-887-0800
  • E-mail
Description
In 1965, Ruth Fertel mortgaged her home to buy a little steak house in New Orleans named Chris Steak House. After investing her life savings, she proudly added her name to the original. That's how the uniquely name Ruth's Chris Steak House was born. Ruth established this unique restaurant with no restaurant experience, but she vowed to treat every customer like a guest in her own home. And she clearly knew what steak lovers wanted - the very best beef. Today, as always, Ruth's Chris serves only the finest corn-fed Midwestern beef available, broiled in 1800-degree ovens designed by Ruth herself. The steaks are served sizzling on 500-degree plates so every bite is hot and delicious. And while steak is king, the menu also includes expertly executed seafood, lamb, pork, and poultry dishes, as well as classic appetizers, fresh salads, side dishes, and homemade desserts. The award-winning wine list features more than 250 world-class international and domestic labels. Whatever the occasion, Ruth's Chris Steak House is the perfect spot to gather. Unparalleled cuisine, sumptuous surroundings and service that's accomplished yet never fussy - these are the elements of memorable special events.
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