Amazing service and food great staff were so helpful as always It was my mums birthday great family table nothing was a problem so helpful
1 - 10 of 665 reviews
Amazing service and food great staff were so helpful as always It was my mums birthday great family table nothing was a problem so helpful
Good Morning, Thank you for your wonderful feedback. Really pleased you had a brilliant time. We look forward to seeing you again soon.
Have eaten here a few times before and again the food and service were both very good . We both had a steak meal which was cooked exactly as ordered and was well presented and hot. The waitress was very efficient and friendly and made...More
What a lovely review to read. I'm happy to hear the chef got your steaks spot on and you got everything you needed. Look forward to seeing you again very soon.
Popped in for a quick lunch with hubby (better than cooking) didnt have much time but service was prompt and waitress Klaudyna very efficient, food was good and hot.
Thank you for your review. I'm glad Klaudyna looked after and we will see you again soon
Despite being a chain restaurant Chief and Brewer remains one that provides quality food for all the family. There is a good choice and a children's menu too. They seem to be able to cater for large groups and do get busy around family times...More
Thanks for taking the time to leave us a review. I love reading all the positive things you have to say and we look forward to seeing you again soon.
Such a shame. Our last 3 visits over the past 4 weeks has been marred by problems. Firstly a steak full of gristle and very over cooked. Secondly my wife's meal delivered cold and had to be sent back, by the time it had been...More
Good Morning, After reading your review I can only apologise a huge amount. Our aim here at The Shepherds House is to always have our standarss kept high and our guests happy. I am once again really sorry for your awful experiences. I shall be...More
Popped into my favourite place for a quick bite to eat. Scampi and chips with mushy peas. Good portion and quick service
Good Morning, Great review, thank you! Really pleased you enjoyed your lunch. Look forward to seeing you soon.
Used to absolutely love the shepherds house and found the food fab and the staff amazing, but mine and my partners recent trip was a different story. We went on our work break for a quick bite to eat, having been here a good few...More
Good Morning, Really disappointed that your experience at the Shepherds House was not of normal standards. I would really appreicte it if we could get in contact and take this matter further as I dislike it when guests go unhappy and unsatisfied. Please give me...More
disappointed went in for a drink, staff dident even look at us it was as if we were invisible stood there for 10 minuits, 4 staff including manageress, and no one said be with you in a minuit. shame we wont be going back. i...More
Good Morning, Apologies that your experience was so awful. I shall be looking into this and speaking with the rest of the team. Hope to see you soon. Apologies again, The Shepherds House.
My vegetarian roast dinner was absolutely amazing when I came with my family! The only thing I would say if my mother did not enjoy the beef roast dinner - way to thick slices. Apart from that amazing, and the cauliflower cheese side is delicious!...More
Good Morning! Thank you for your lovely feedback! Really pleased you had an amazing experience here at the Shepherds House. We shall work on our Beef slices! We do have a scrumptious Vegetarian range on our menu! Look Forward to seeing you soon! Kind Regards,
My husband and I took our two grandchildren to Shepherds House Three of us had a roast dinner. And we were dissapointed ,was not as good as expected for a chef and Brewer restaurant. The roast potatoes were very mushy and a lot of black...More
Good Morning, I Really appreciate your feedback on our Sunday roast dinners, we shall be looking into this and ways to improve. I am Glad you enjoyed the beef burger and desserts, We try our best to make sure our service is excellent to all...More