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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Chinese, Fast food
FEATURES
Delivery, Takeout
Reviews (83)
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83 results
Traveller rating
18
11
4
10
40
Traveller type
Time of year
LanguageEnglish
Traveller rating
18
11
4
10
40
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Reviewed 3 weeks ago

We ordered a Take Away for home delivery. It arrived half an hour early and was already stone cold. It ruins the meal when you have to microwave everything before you can eat it. Some of it was tough and rubbery. Not the first time,...but will definitely be the last.More

Date of visit: October 2021
Helpful?
Reviewed 3 September 2021

Received crispybeef instead of chilli chicken , I dont eat red meat and whole order was very cold very dissapointing .

Date of visit: September 2021
Helpful?
Reviewed 29 August 2021

Pork balls looked like they had been reheated for days and was as crunchy as the fortune cookie! Had to throw in bin straight away!, They have offered a £1.50 refund on a £30 order and didn't even seem to care. AVOID! The delivery turned...up about 10 minutes after ordering and the delivery lady put at my door then ran away!More

Date of visit: August 2021
Helpful?1  
Reviewed 24 August 2021 via mobile

Thought we would give a different local Chinese takeaway a try. The food was inedible. Over cooked , greasy and the chicken was not like chicken. Delivery was fast , that's the only positive unfortunately. Utter waste of money on what was meant to be...a treat. Avoid at all costsMore

Date of visit: August 2021
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Reviewed 8 August 2021

Unfortunately this was absolutely disgusting!!!! Do not order from here guys!!!!! Although it was really quick and looked nice it really didn't taste nice. The chicken balls were greasy and soggy. Felt pretty unwell the next day too.

Date of visit: August 2021
Helpful?
Reviewed 19 July 2021

Me and my family ordered a takeaway from this place last week I cannot describe how utterly disgusting it was, we gave hot wok an opportunity to reply back with an email I guess they didn’t think it worthy despite it cost over £60. Please...don’t order from here.More

Date of visit: July 2021
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Reviewed 9 July 2021 via mobile

Ordered food, phoned an hour later to be told it had already been delivered when we explained we hadn't received it they said they would send a replacement out. Then get a call from the delivery girl 10 minutes later somehow annoyed at us because...she's delivered to the wrong house asking us to go and knock on "the old girl downstairs" Like I'm going to go knocking on all 10 flats 30 minutes after you've delivered it 😂More

Date of visit: July 2021
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Reviewed 15 May 2021

So I had a poor experience with food quality months ago and wrote review about it. It seems this business just doesn't learn from it's mistakes and if anything has gotten worse. Ordered special chow mein, sweet and sour prawn balls for delivery. Delivery time...waited was rediculous and when I opened the bag they had given me pork balls not prawn balls, chow mein was way over cooked because all the meat in it was like chewing on leather and to top it off all the food was cold. Seriously don't bother. Food quality is terrible and the only thing that goes up in this business is their prices! £18.00 down the drain. So dissatisfied and disappointed 😡🤮More

Date of visit: May 2021
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Reviewed 15 April 2021

Been using the Hot Wok for 20+ years. It's always been great, so I thought it about time to give it a review.

Date of visit: April 2021
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Reviewed 16 March 2021

I honestly don't understand the poor reviews, I honestly think it's the best takeaway in Bracknell. Friendly staff, very good prices, and sometimes faster delivery than expected. I have my favourite orders too and they know it haha

Date of visit: March 2021
Helpful?
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