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bel cibo

Pandanus Plaza 26- 30 Macrossan St | Saltwater, Port Douglas, Queensland 4877, Australia
+61 7 4099 6330
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Overview
  • Excellent42%
  • Very good35%
  • Average11%
  • Poor5%
  • Terrible5%
Travellers talk about
“cibo” (93 reviews)
“pasta” (122 reviews)
“pancetta” (17 reviews)
Open Now
All hours
CUISINES
Italian, Pizza, Mediterranean, European, Gluten Free Options, Vegetarian Friendly
PRICE
$$ - $$$
DETAILS
Pandanus Plaza 26- 30 Macrossan St | Saltwater, Port Douglas, Queensland 4877, Australia
Service
Food
Value
Atmosphere
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Reviews (1,038)
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1 - 10 of 1,038 reviews

Reviewed yesterday via mobile

Visited bel ciao twice in one week. See my previous review. Food was great even with service issues, so visited a second time with just hubby. Manager took order without writing anything down. Food didn't come so asked again...and then again when food still hadn't...More

Thank Alice F
Reviewed yesterday

Four of us had dinner here and had booked for a table on the balcony. Very friendly staff and great food. A dish was mentioned that our friends had eaten in Venice and my husband was particularly fond of and it was not on the...More

Thank Luna1951
Reviewed 4 days ago via mobile

When visiting Port Douglas we have always dined here. So over the years we have dined here several times and have always had good service and great food. So when staying in Port Douglas for first wedding anniversary we dined here for our anniversary dinner...More

Thank torz70
Reviewed 6 days ago

We came across this restaurant as we were looking for somewhere to eat in Port Douglas. It has an attractive modern appearance and the tables at the front have a great view over Macrossan Street. The menu is interesting Italian and attractively priced for the...More

Thank PeterLindsay55
Reviewed 1 week ago

Had a superb dinner on the balcony. Great service, friendly staff. Good variety of Italian food. Value for money.

Thank Sue M
Reviewed 1 week ago

The location is great and we were seated very quickly. The staff were friendly and efficient. Truly the best 4 cheese pizza ever at bel cibo. Flavours were magnificent but almost better were the chat potatoes with rosemary and garlic. We were almost tempted to...More

Thank OzzieSandra
Reviewed 1 week ago via mobile

It took well over 1.5 hours to get our food. Just pizza and pasta. I had to ask 4 times to get a cocacola. The restaurant was only half full so there was no excuse for such slow service. The food was good, not great,...More

5  Thank Zak L
Reviewed 1 week ago via mobile

My family and I visit bel cibo every few months and don't have a bad word to say about the place. Every time we go we get amazingggg food and great service.

Thank Betts101
Reviewed 3 weeks ago

Had the $30 lunch recently, two courses and glass of wine, great value, the food was very good, mainly seafood dishes. Wait staff friendly and attentive. The restaurant is bright and airy inside, with balcony seating overlooking the hustle & bustle of Port Douglas. Great...More

Thank kute1
Reviewed 3 weeks ago

Beautiful meal, great service and good location. Wine recommendation was spot on, suited the meal lovely. Highly recommend.

Thank jco97766
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Questions & AnswersAsk a question
2adults4kids
OMG I just got this in my in box from (I'm guessing) henchman or nom de plume "Dazza" who signs off exactly the same as KiwiChef... why would anyone else be so impassioned to personally email me because of my average review?!? "Rule number 1 Morons like yourself should stay home And watch master chef and can believe That you are a chef and food critic We don't want your type in our Resturaunts (sic) Cheers" Bel Cibo, If you can't take constructive criticism, get out of the game.
23 September 2016|
Answer
Response from Kiwichef | Property representative |
Sorry, I'm unaware of what you are implying I have no part in any witch hunt of messages toward you I do not know a Dazza. I can take constructive criticism quite fine, thank you. It's people's personal preferences that... More
-1
Votes
HitchSlapp
Having reviewed the negative reviews of this restaurant it is clear the owner cannot take any criticism at all. Maheno - OCT 2015 wrote that she was unhappy as they were charged for a side dish that came after the meal wash finished and the owner stated she must be mistaken it cannot be his restaurant. Impossible for such a thing to happen in HIS restaurant. He then goes on to try and shift the blame onto ANOTHER restaurant!? I wrote a bad review for my experience at this restaurant earlier in the year and the owner attacks me for it. Even attacking my appearance in my profile pic! @ KiwiChef, people are entitled to write their opinions and complain if they have had a bad experience. Your response to those opinions and complaints reflects your customer service skills, your ability to take and handle criticism and just your general maturity. You attack every person who has a negative opinion about their experience at your restaurant. I'm sure if I go again I might have a better or even a perfect experience, but the time I visited I didn't and you shouldn't attack people who don't praise you, your food, staff and venue. Last thing, it's extremely low and scummy behavior to try and blame another restaurant for a bad review YOU received (as mentioned above). You actually say of the bad review "there is another Italian Restaurant in Port Douglas - Bucci, they seem to have many negative reviews on their TA page about food & service.I agree with you & just cannot fathom that happening here.Ciao" I notice it is not the first time you try to blame this restaurant. I'll be letting them know so they can report you. I'm sure you're going to have a charming and professional response ready for me after hearing some hard truth. I feel sorry for the poor staff member you're going to force to reply to this. I hope people catch on to you. Kiwi "Chef".
26 October 2015|
Answer Show all 2 answers
Response from Kiwichef | Property representative |
You make me laugh Hitchslapp.
2
Votes
grimrater
Hi Janine Are you reviewing Bucci or Bel Cibo? Not fair if this is an incorrect post, you can contact TA to sort it out. Cheers.
18 June 2015|
Answer
Response from Janine J | Reviewed this property |
Hi, Apologies, this review was intended for Bel Cibo and has now been rectified by TA. Thanks.
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$16 - US$26
Meals
Brunch, Lunch, Dinner
Restaurant features
Takeout, Parking Available, Validated Parking, Wheelchair Accessible, Reservations, Outdoor Seating, Seating, Waitstaff, Street Parking, Free Off-Street Parking, Highchairs Available, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa
Good for
Romantic, Kids, Groups, Child-friendly, Local cuisine, Special Occasion Dining
Open Hours
Sunday
12:00 - 00:00
Monday
12:00 - 00:00
Tuesday
12:00 - 00:00
Wednesday
12:00 - 00:00
Thursday
12:00 - 00:00
Friday
12:00 - 00:00
Saturday
12:00 - 00:00
Location and Contact Information
  • Address: Pandanus Plaza 26- 30 Macrossan St | Saltwater, Port Douglas, Queensland 4877, Australia
  • Location: South Pacific  >  Australia  >  Queensland  >  Port Douglas
  • Phone Number: +61 7 4099 6330
  • E-mail
Description
bel cibo is a stylish yet informal Italian restaurant in the heart of Port Douglas with superb food, great service & alfresco dining, on the mezzanine floor of the Saltwater building, perfect for watching the day go by or the activity along the Macrossan Street.