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AQUA Restaurant

$$$$, , Gluten Free Options
10 Mitre St | Pullman Port Douglas Sea Temple Resort and Spa, Port Douglas, Queensland 4877, Australia
+61 7 4084 3500
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Overview
  • Excellent43%
  • Very good27%
  • Average17%
  • Poor8%
  • Terrible5%
Travellers talk about
“rack of lamb” (4 reviews)
“steak” (19 reviews)
Open Now
6:30 AM - 10:00 PMAll hours
CUISINES
Contemporary, Australian, Gluten Free Options, Vegetarian Friendly
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
10 Mitre St | Pullman Port Douglas Sea Temple Resort and Spa, Port Douglas, Queensland 4877, Australia
All Details
Write a ReviewReviews (258)
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1 - 10 of 256 reviews

Reviewed 5 November 2017 via mobile

We booked for dinner and when arrived restaurant was empty, but a function was in progress in main area."National Geographic". We were met and greeted warmly although they did not have our booking although my wife had the confirmation on her phone. The waiter who...More

Thank Martin O
Reviewed 29 September 2017 via mobile

Service was generally poor. We had a lot of difficulty getting the attention of wait staff - at times a little frustrating and eventually one of our party had to get up and go to the counter to get help. Staffing seemed adequate for the...More

Thank Henryofsydney
Reviewed 24 September 2017 via mobile

After being squeezed in as the place was fully booked we were extremely disappointed These guys are kidding charging 5 star prices for two star food The coral trout was like eating a Car Tyre The”sushi” was carved with a butter knife - clearly the...More

1  Thank Anthony H
Reviewed 23 September 2017 via mobile

If you like to pay an exorbitant amount of money for your food to be microwaved then this is the restaurant. The staff were wonderful but our food was served within 5 minutes and we're pretty sure that was the amount of time it took...More

Thank Lucia H
Reviewed 18 September 2017 via mobile

Christine our Canadian waitress was very pleasant, knowledgeable, attentive and funny. The food, for him entree - 6 Hour Braised Shanghai Style Pork Belly, main - Black Angus Eye Fillet, my entree was Chicken Karage, main - Confit of Duck. We then shared a Piña...More

Thank Julie S
Reviewed 6 September 2017 via mobile

We were greeted promptly & mentioned that we had booked on-line (but only that afternoon). They didn't have us in their books but we were found a lovely table anyway. The service was great: A newby, Shane, was very attentive, had good interaction without being...More

Thank KathnPaul91
PullmanPortDouglas, Manager at AQUA Restaurant, responded to this reviewResponded 8 September 2017

Thankyou for your review KathnPaul91. We're delighted that despite a hiccup on our behalf you enjoyed dining in AQUA with us and we will ensure your feedback is passed on to Shane who we will know will appreciate it. We hope to see you again...More

Reviewed 1 September 2017 via mobile

Of all our meals during our stay in Port Douglas this was our most disappointing. The food presentation was nice but the prices were high, the portions extremely small and one of our meals (the duck) was poorly prepared. It pains me to write a...More

Thank CC_N_AU
PullmanPortDouglas, Manager at AQUA Restaurant, responded to this reviewResponded 4 September 2017

Thankyou for your feedback CC_N_AU and we sincerely apologise that your experience in AQUA was disappointing. We will take your feedback onboard and hope to welcome you back again in future for a much more memorable experience.

Reviewed 25 August 2017

My husband and I had a dinner on our first night which was really enjoyable. We later had a birthday dinner for my husband as a family group of 10. Everyone was well catered for with delicious food and wine even if some dishs were...More

Thank Anita C
PullmanPortDouglas, Manager at AQUA Restaurant, responded to this reviewResponded 28 August 2017

Thankyou for your review Anita C. We're thrilled you enjoyed dining in AQUA Restaurant and that the kids loved the pancakes - they're a hit!

Reviewed 21 August 2017

We were seated, for 15 minutes, at Aqua Restaurant but still had not been served with any water nor had our order for drinks and a meal been taken. This is the same experience we have had every year, for the past three annual visits...More

1  Thank PDFans
PullmanPortDouglas, Manager at AQUA Restaurant, responded to this reviewResponded 28 August 2017

Dear PDFans, thankyou for your feedback. It disappointing to hear that we have let you down again and we sincerely apologise for this.

Reviewed 11 August 2017

Nice restaurant with tables inside and out on the balcony. Lovely friendly staff and food nicely presented. Very nice buffet breakfast.

Thank Sandra A
PullmanPortDouglas, Manager at AQUA Restaurant, responded to this reviewResponded 14 August 2017

Thankyou for your review Sandra A. It's a pleasure to here you enjoyed dining in AQUA Restaurant and we hope to welcome you back again soon. Warm regards, The AQUA team

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Ask a question
Questions & Answers
Bronwyn P
24 September 2017|
AnswerShow all 4 answers
Response from Trisha826 | Reviewed this property |
Sorry just seen your question too and like the rest I do not know.
0
Votes
gina b
15 September 2015|
Answer
Response from Helen A |
No but as it was dinner , just dressy casual
0
Votes
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$11 - US$36
Cuisine
Contemporary, Australian, Gluten Free Options, Vegetarian Friendly
Meals
Dinner, Breakfast, Lunch, After-hours
Restaurant features
Parking Available, Wheelchair Accessible, Serves Alcohol, Reservations, Outdoor Seating, Seating, Waitstaff, Street Parking, Free Off-Street Parking, Highchairs Available, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Credit Cards
Good for
Child-friendly, Special Occasion Dining, View, Kids, Business meetings, Local cuisine, Romantic, Groups
Open Hours
Sunday
6:30 AM - 10:00 PM
Monday
6:30 AM - 10:00 PM
Tuesday
6:30 AM - 10:00 PM
Wednesday
6:30 AM - 10:00 PM
Thursday
6:30 AM - 10:00 PM
Friday
6:30 AM - 10:00 PM
Saturday
6:30 AM - 10:00 PM
Location and Contact Information
  • Address: 10 Mitre St | Pullman Port Douglas Sea Temple Resort and Spa, Port Douglas, Queensland 4877, Australia
  • Location: South Pacific  >  Australia  >  Queensland  >  Port Douglas
  • Phone Number: +61 7 4084 3500
  • E-mail
Description
A world away from the everyday, Aluco is designed by award winning interior architects TomMarkHenry. Created to give you a peaceful escape and rediscover the meaning of relaxation with attentive yet discreet hospitality while dining by the water.

Contemporary, relaxed, with simplistic elegance; make this your home and embrace the destination through our unique dining experiences. Join us for cocktails in the bar, tapas by the pool or dine in the restaurant on every day that the sun rises.
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