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The Waiting Room

Ground Floor, Crown Towers lobby | 8 Whiteman St, Southbank, Melbourne, Victoria 3006, Australia
+61 3 9292 5777
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  • Excellent51%
  • Very good24%
  • Average15%
  • Poor4%
  • Terrible4%
Travellers talk about
“scones” (9 reviews)
“beef sliders” (2 reviews)
“salad” (4 reviews)
Closed Now
All hours
Australian, International, Gluten Free Options
$$ - $$$
Ground Floor, Crown Towers lobby | 8 Whiteman St, Southbank, Melbourne, Victoria 3006, Australia
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Reviews (95)
Traveller rating
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1 - 10 of 95 reviews

Reviewed 16 April 2017

Great place for a cuppa.... Excellent service with a smile....tea was near to perfect as was the coffee, very comfortable and very pleasant, certainly return.

Thank Stephenb2211
Reviewed 15 April 2017 via mobile

Went with my wife and I have been blown away by their service and quality. The food is simply Devine... it's a must visit.

Thank armand076
Reviewed 29 March 2017 via mobile

We came into this establishment for desert and we were very impressed with the decedent desert options and a wait staff that is properly trained to accommodate the discerning palate with a distinguished service. A very elegant experience that was reasonably priced for a place...More

Thank Todd B
Reviewed 29 March 2017 via mobile

What a lovely experience I came in early and sat down in the area close to the bar. Cosy and comfortable. Met a dozen friends and all fit around the area. Drinks were reasonable for the environment. Food was great but a little pricey. Nice...More

Thank Carol P
Reviewed 15 January 2017

I like the ambience here, not so crowded and kind of having my own space. The chocolate cake is very nice and coffee is just average and pricing is very fair and I think i considered cheap for such a great portion of cake. It...More

Thank Jane B
Reviewed 6 January 2017 via mobile

After a lovely meal in the casino, hubby and I felt like a last drink and something sweet before heading to the hotel. After checking out Rosetta and basically being told 'no' and given a whole lot of attitude..we felt deflated. We headed to The...More

Thank Vic820
Reviewed 20 December 2016

I love this place but last night we were told their kitchen closed the at 6pm, "what the" not sure how to feel about this place now. We love your beef sliders but alas we had none last night, maybe close your kitchen at 9pm,...More

Thank N6093YZsuel
Reviewed 13 November 2016 via mobile

Very stylish and elegant Excellent snack meals Full bar Situated inside the main lobby area Excellent service AUD$14 for Brooklyn beer But you get a heap of nuts and nibbles included Nice if you want to impress someone

Thank David S
Reviewed 27 August 2016 via mobile

Lovely location inside this excellent hotel and truly exquisite cakes!!! This is a lovely little coffee and cake place - as well as serving alcohol and champagne for those who want to indulge further. The presentation of the cakes is exceptional. Well worth a trip.

Thank Craigandjiffy
Reviewed 7 August 2016 via mobile

Had our afternoon tea here & lucky enough to spot a couple D grade celebrities - meshel Laurie & danii Minogue. The cakes are only $9 & great value for money. Soy chai latte: 5/5 Chocolate cremaux: 4/5 Cassis sponge: 4/5 Service: 5/5 Value: 4.5/5...More

Thank LC888
Questions & AnswersAsk a question
Marilyn R
Do they serve brunch or breakfast?
21 June 2016|
Answer Show all 3 answers
Response from CrownHotelsAu | Property representative |
Hi Marilyn, The Waiting Room offers a selection of sweet and savoury pastries from 6.30am each morning. The all day menu starts at 10.00am and features light breakfast options. This menu can be viewed on the Crown... More
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$9 - US$56
Lunch, Breakfast, Dinner, Brunch, Drinks
Restaurant features
Seating, Waitstaff, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Reservations
Open Hours
10:30 - 22:00
07:00 - 22:00
07:00 - 22:00
07:00 - 22:00
07:00 - 22:00
07:00 - 00:00
10:30 - 00:00
Location and Contact Information
  • Address: Ground Floor, Crown Towers lobby | 8 Whiteman St, Southbank, Melbourne, Victoria 3006, Australia
  • Location: South Pacific  >  Australia  >  Victoria  >  Melbourne
  • Phone Number: +61 3 9292 5777
  • E-mail
The Waiting Room is one of Melbourne's most luxurious lobby bars, where old world grace and glamour meets new world contemporary opulence and style.

Inspired by the elegance of the 1940s, The Waiting Room bestows not only a classic cocktail and wine list, but also an exquisite small plates menu which has been tailored to tempt and delight any palate.

The Waiting Room offers an afternoon tea experience daily. A quintessentially British tradition since the 1800s, afternoon tea was created as a mid-afternoon meal to satisfy hunger created between early lunch and late dinner.

Served on a three-tiered silver stand, the tea services include a delectable selection of assorted sandwiches, savouries and sweet things, served with Jing Tea and Vittoria Coffee.

Afternoon tea at The Waiting Room is served daily from 12-5pm.