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Jervois Steak House

) #18 of 1,913 Restaurants in Auckland $$$$ Steakhouse, European,
70 Jervois Road | Herne Bay, Auckland 1011, New Zealand
+64 9-376 2049
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Overview
  • Excellent70%
  • Very good19%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“steak” (309 reviews)
“prime rib” (22 reviews)
Closed Now
All hours
CUISINES
Steakhouse, European, New Zealand, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
70 Jervois Road | Herne Bay, Auckland 1011, New Zealand
All Details
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Reviews (657)
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1 - 10 of 622 reviews

Reviewed 4 days ago

My wife and I book in at JSH a few times a year usually for special occasions. The food and service are always amazing. Latest visit was for my Dads 60th, a big steak and red wine fan he hadn't been before so he tried...More

Thank Dan M
JSHAKL, General Manager at Jervois Steak House, responded to this reviewResponded 2 days ago

Hi Dan M, Thanks for taking the time to review us. I am glad you enjoyed the food and the service here at JSH. Looking forward to seeing you again. Matteo

Reviewed 4 days ago via mobile

This Restaurant certainly talks a good meal but the reality is very much different. Very average beef and low in tempurture. The bottom line the sauce spoke louder than the beef. If your looking for a great piece of beef and cooked well don't bother...More

Thank dazzabrown
JSHAKL, General Manager at Jervois Steak House, responded to this reviewResponded 4 days ago

Hi Dazzabrown, Thanks for taking the time to review us. I am sorry to hear this unfortunate event, this is not what we would like our customers to experience when coming here. Please accept our apologies and feel free to send me any further feedback...More

Reviewed 5 days ago

Starters were okay, but Meta and Sudes were Amazone, thank you for this experience. Dessert was ansöge Tool. Meat was as asked for.

Thank Claudia Z
JSHAKL, General Manager at Jervois Steak House, responded to this reviewResponded 4 days ago

Hi Claudia Z, Thanks for taking the time to review us. I am glad you enjoyed your entire experience here at JSH. Looking forward to seeing you again. Matteo

Reviewed 5 days ago via mobile

It was the best steak ever.. With excellent services.. I had the 450 gr King Cut of 1824 grass fed 150 days grain finish Beef.. So perfectly grill.. Very recommended

Thank LSien
JSHAKL, General Manager at Jervois Steak House, responded to this reviewResponded 4 days ago

Hi LSien, Thanks for taking the time to review us. I am glad you enjoyed the food and the service here at JSH. Looking forward to seeing you back. Matteo

Reviewed 6 days ago

A wonderful bar, great vibe, the dining room both upstairs and down was well appointed and welcoming. The menu was interesting, the steaks and wine list were right up there. BUT... we had a booking for 1830 on a Friday and with the restaurant fully...More

Thank Gartartan
JSHAKL, General Manager at Jervois Steak House, responded to this reviewResponded 4 days ago

Hi Gartartan, Thanks for taking the time to review us. We appreciate your feedback and apologies if you weren't made feel as a valued customer. When making a booking if you have any special request, like wanting to stay longer, simply just get in touch...More

Reviewed 1 week ago

Having not been before and looking forward to dinner we were greatly disappointed in all aspects of the restaurant. Drink service at the bar pre meal was slow and glasses and toothpicks etc had not been cleared from prior customers. The table we were sat...More

Thank iww100
JSHAKL, General Manager at Jervois Steak House, responded to this reviewResponded 4 days ago

Hi Iww100, Thanks for taking the time to review us. We really appreciate your feedback and we will keep it under consideration for improving our service. Unfortunately, that night we were three staffs down due to illness, I know this sounds like an excuse and...More

Reviewed 1 week ago via mobile

The steak was great which I think makes up for something as front of house and service is absolutely shocking. No one on phone during the evening when hotel concierge (leading hotel) spent half the evening trying to get a reservation (he ended up completing...More

Thank C Q
JSHAKL, General Manager at Jervois Steak House, responded to this reviewResponded 4 days ago

Hi C Q, Thanks for taking the time to review us. Let's start from the beginning, the Concierge of your leading hotel should follow the instructions of the voice over the phone which clearly says "for bookings visit our website or send us an email",...More

Reviewed 1 week ago

A group of adults on a business dinner enjoyed a good selection of tasty entries before choosing their main coarse . Their was an extensive selection of cuts and everybody choose a different one . Nobody was disappointed and the steak was the equal of...More

Thank stevelamb7777
JSHAKL, General Manager at Jervois Steak House, responded to this reviewResponded 4 days ago

Hi Stevelamb7777, Thanks for taking the time to review us. I am glad you enjoyed your experience here at JSH. Looking forward to seeing you again. Matteo

Reviewed 2 weeks ago

A very talented chef and professional wait staff have earned this restaurant, the wonderful reputation that it so deserves. In historic surroundings, you will enjoy the atmosphere and a dining experience you will remember. Well done Chef Gareth

Thank Aucklander9
JSHAKL, General Manager at Jervois Steak House, responded to this reviewResponded 4 days ago

Hi Aucklander9, Thanks for taking the time to review us. I am glad you enjoyed your evening here at JSH. Looking forward to seeing you again. Matteo

Reviewed 2 weeks ago via mobile

The food presentation was excellent like most places we have eaten in New Zealand but the staff was overwhelmed by the number of customers so they were not that able to get things right. Meals were not timely and delivered to the wrong people. Food...More

Thank Dennis N
JSHAKL, General Manager at Jervois Steak House, responded to this reviewResponded 4 days ago

Hi Dennis, Thanks for taking the time to review us. I am glad you enjoyed the food despite the service hiccups. Regards Matteo

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Ask a question
Questions & Answers
l1534824
12 February 2017|
AnswerShow all 2 answers
Response from JSHAKL | Property representative |
Hi, Thanks for the question. All our Wakanui cuts are Halal, to be more precise: Sirloin on the bone, Rump and Scotch. Regards Matteo
0
Votes
Jay_Kidd
6 December 2016|
AnswerShow all 2 answers
Response from SAMIR74 | Reviewed this property |
No just smart casual... enjoy
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$25 - US$73
Cuisine
Meals
Lunch, Dinner, Drinks, After-hours
Restaurant features
Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Serves Alcohol, Full Bar
Good for
Groups, Romantic, Special Occasion Dining, Local cuisine, Business meetings, Child-friendly
Open Hours
Sunday
17:00 - 22:00
Monday
17:30 - 22:00
Tuesday
17:30 - 22:00
Wednesday
17:30 - 22:00
12:00 - 14:00
Thursday
17:30 - 22:00
12:00 - 14:00
Friday
17:30 - 22:00
12:00 - 14:00
Saturday
17:30 - 22:00
Location and Contact Information
  • Address: 70 Jervois Road | Herne Bay, Auckland 1011, New Zealand
  • Location: South Pacific  >  New Zealand  >  North Island  >  Auckland Region  >  Auckland
  • Phone Number: +64 9-376 2049
  • E-mail
Description
“The steakhouse to end all arguments”The Jervois Steakhouse or JSH to its regulars opened in 2006 with a 5 star rating as New Zealand’s first premium steak restaurant and continues to exceed customer expectations. We could, as most web sites do, talk about ourselves in a very complimentary tone, but guess what - we are not the hero, the meat is.So here’s just a tipple of why customers love the Jervois experience:Steaks to die forSimply the bestFood heavenBest steakhouse in AustralasiaHighly recommended, highly anticipated and even more highly appreciated
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