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RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Bar, European, Pub, New Zealand
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch, After-hours
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meals, features, about
Reviews (350)
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344 results
Traveller rating
130
133
52
18
11
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Time of year
LanguageEnglish
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Traveller rating
130
133
52
18
11
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All reviews steak mussels salad quick service motel yum
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Reviewed 3 weeks ago

I booked for a large group outside for my birthday dinner to see the staff set up less seats than specified and inside, when I got the tables changed to outside they then proceeded to tell my group that we were unable to order anything...from the dinner menu, which was extremely disappointing as I wouldn’t have booked if I was aware of this, after accepting that we had no other options to order from the snack menu, but that did take over an hour for anyone to get their dishes, still the staff were kind and respectful through out, but it has Definitely convinced me not to book any further events at the helmMore

Review collected in partnership with www.restauranthub.co.nz
Date of visit: March 2023
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Reviewed 4 weeks ago

The loaded fries are the best we've ever had...quick service with friendly helpful staff...always enjoy coming here.

Review collected in partnership with www.restauranthub.co.nz
Date of visit: February 2023
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Reviewed 5 weeks ago

It was our 38th wedding anniversary, and we had a bad day. The young lady lifted our spirits. We were 35mins late. I did contact the Helm. But when we arrived the young lady who took my call came over to make sure everything was...okay. Amazing staff.More

Review collected in partnership with www.restauranthub.co.nz
Date of visit: February 2023
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Reviewed 30 January 2023

The food was yum, big portions, sevice was great, it was a good place to just go and catch up with friends and family.. im

Review collected in partnership with www.restauranthub.co.nz
Date of visit: January 2023
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Reviewed 15 January 2023

Loaded fries and meaty pizza were top! Well looked after by staff, live music was fantastic, garden setting was perfect:)

Review collected in partnership with www.restauranthub.co.nz
Date of visit: January 2023
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Reviewed 13 January 2023

The Helm was recommended by our hotel staff and they didn't disappoint. The food was absolutely amazing, perfect balance and flavours. The wait staff were all friendly and helpful. The cocktail list was a nice surprise reasonably priced and again, great balance of flavours. Highly...recommend - you won't be disappointed!!!More

Review collected in partnership with www.restauranthub.co.nz
Date of visit: January 2023
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Reviewed 12 January 2023

Wow! Not my first time there as the food is delish!! The mussels in the thai sauce - OMG was insanely good and lots of it!!!

Review collected in partnership with www.restauranthub.co.nz
Date of visit: January 2023
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Reviewed 9 January 2023

Catered perfectly for a family group of 9. No issues with service, tablets used to order and also no issues. Lovely food and service overall. Would highly recommend. Thank you.

Review collected in partnership with www.restauranthub.co.nz
Date of visit: January 2023
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Reviewed 20 November 2022

Food was great only downside was that they were very busy and some of the items on the menu had sold out

Review collected in partnership with www.restauranthub.co.nz
Date of visit: November 2022
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Reviewed 13 November 2022 via mobile

It did happen to be the final of the Rugby World Cup and busy . All our meals exceeded our expectations- delicious, good size , prompt delivery , great, helpful table staff and loved the tablets we used to order food and drinks.

Date of visit: November 2022
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Reviewed 5 November 2022

First time eating at the helm. Everyone had a lovely time, great selection of food. Everything was yum! We will definitely be coming back!

Review collected in partnership with www.restauranthub.co.nz
Date of visit: November 2022
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Reviewed 31 October 2022

Did enjoy the atmosphere. Great to be re-seated outdoors. Food was great. Definitely great value. Pity one of the meals came out very late as most of the table had already left

Review collected in partnership with www.restauranthub.co.nz
Date of visit: October 2022
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Reviewed 23 October 2022

What can I say, great food, great atmosphere and great staff. Ate there on more than 1 occasion whilst staying around the corner. Meals were so tasty everything. Staff were always happy and friendly.

Review collected in partnership with www.restauranthub.co.nz
Date of visit: October 2022
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Reviewed 30 September 2022

We were visitors to Hamilton from Lower Hutt and the Manager at the Motel we stayed at recommended the Helm. The food was excellent and the Manager and staff were very friendly and helpful. We will certainly dine there again when next in Hamilton. Newell...& Louise MMore

Review collected in partnership with www.restauranthub.co.nz
Date of visit: September 2022
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Reviewed 26 September 2022

Can’t fault the food here. We were a group of 9 older women and everyone thoroughly enjoyed their meal. Service was great too.

Review collected in partnership with www.restauranthub.co.nz
Date of visit: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Compass10442215401
3 December 2018|
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Response from grantm806 | Reviewed this property |
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The Helm, Hamilton - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about The Helm

The Helm is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4