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Jimmy Jack's Rib Shack

9 Williams Rd, Paihia, New Zealand
+64 9-402 5002
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  • Excellent45%
  • Very good36%
  • Average13%
  • Poor3%
  • Terrible3%
Travellers talk about
“ribs” (638 reviews)
“crab dip” (53 reviews)
“onion rings” (33 reviews)
Restaurant Hours
American, Bar, Barbecue, New Zealand, Gluten Free Options
$$ - $$$
9 Williams Rd, Paihia, New Zealand
All Details
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1 - 10 of 1,292 reviews

Reviewed 2 days ago via mobile

Atmosphere was lively and service was good. But food wasn’t great. My husband got the ribs, they were okay, nothing extraordinary and a bit dry. I got the veggie burger. Was very bland so I didn’t finish it.

1  Thank Lxnd2
Reviewed 6 days ago

Went as a small group of 7 people. I had the prawns with stir fried vegetables which was very disappointing. The vegetables were completely without any flavour at all and floating in water. The teriyaki sauce was non existent. Altogether a dreadful dish. Would not...More

1  Thank Spitfire1946
milkgvy, Manager at Jimmy Jack's Rib Shack, responded to this reviewResponded 3 days ago

Hi Spitfire, Yes you are right we have identified the problem and fixed it. Thank you very much for bringing it to our attention. A bit of staff training was needed. Cheers Les

Reviewed 6 days ago

Service above average, and food quite good - value for money. Unfortunately, it's more like a pub that a Ribs Restaurant, so the drunks get very loud, so no pleasant ambience.More

Thank HoneyandPaul
milkgvy, Manager at Jimmy Jack's Rib Shack, responded to this reviewResponded 5 days ago

Hi Honeyand Paul, Thank you for your review, we don't allow people to get drunk in our restaurant. What we like and what you witnessed is people enjoying themselves. It is very obvious, just by looking in the door we are not a fine dining...More

Reviewed 1 week ago via mobile

The red Shack was recommended to us but it did not live up to it's billing. The ribs were fatty. the sauce lacked flavour. The chips crispy on the outside but mushy on the inside. Salad was just ordinary. Everything was edible but disappointing. The...More

1  Thank TheBestMac
Reviewed 1 week ago via mobile

Went to Jacks Rib shack, had the Ribs for $21 and prawns for $23 , plates were very basic with only 8 prawns on the plate and 4 ribs , chips were very hard and seemed like they had been cooked over and over again...More

1  Thank Darren R
milkgvy, Manager at Jimmy Jack's Rib Shack, responded to this reviewResponded 1 week ago

Hi Darren, Thank you for your intention to never come back. I suggest you never go anywhere as it seems from your other reviews that you are never happy. Cheers Les

Reviewed 1 week ago

we had several meals at Jimm Jacks Rib Shack during our three day stay in Paihia. We sampled several items on the menu, and tried several beers too! the staff was friendly!

Thank Colette J
Reviewed 2 weeks ago via mobile

Really enjoyed our meal here during our stay in Paihia on the Bay of Islands. Warmly welcomed by friendly waiting staff and was offered assistance with the menu. The ribs are wonderful, very filling but delicious. I was going to go for a larger combo...More

Thank Chris A
Reviewed 2 weeks ago via mobile

My husband and I stopped in here for lunch while we were in port on a cruise. We each got a nice cold beer and split the fish and chips. The service was great and so was the food. highly recommended

Thank lilsnipper102
Reviewed 2 weeks ago via mobile

Very friendly staff Food very tasty ( not spicy) Range of things on the menu from fish to ribs and burgers

Thank morecambewilkies
Reviewed 2 weeks ago via mobile

Called here twice the first time just for craft beers,thought the food looked good so came back and wasn't disappointed .Ribs were fantastic and my daughters boyfriend had the veggie option really efficient staff very friendly.

Thank dave50England
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Questions & Answers
4 January 2018|
AnswerShow all 2 answers
Response from 785amiep | Reviewed this property |
Hi. I just reviewed jimmy jacks. Not sure about take out. I would assume so. Will need to contact them direct
29 July 2015|
Response from Kelly G | Reviewed this property |
walk in
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Restaurant Details

Rating summary
  • Food
  • Value
American, Bar, Barbecue, New Zealand, Gluten Free Options
Lunch, Dinner, Brunch
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Child-friendly, Special Occasion Dining, Kids, Bar Scene, Local cuisine
Location and Contact Information
  • Address: 9 Williams Rd, Paihia, New Zealand
  • Location: South Pacific  >  New Zealand  >  North Island  >  Northland Region  >  Bay of Islands  >  Paihia
  • Phone Number: +64 9-402 5002
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