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Mac's Steakhouse Restaurant

Certificate of Excellence
$$ - $$$
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1110 Tutanekai Street, Rotorua 3010, New Zealand
+64 7-347 9270
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274 Reviews from our TripAdvisor Community

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Showing 257: English reviews
Level Contributor
7 reviews
4 restaurant reviews
2 of 5 bubbles Reviewed 1 week ago NEW via mobile

Waited over an hour for our mains and when it eventually arrived it was only average. Not very apologetic for the wait time. Served the wrong drinks. Won't be going back.

Helpful?
Thank sofiat796
Auckland, New Zealand
Level Contributor
41 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed 1 week ago

We were served by 5 different people at this restaurant, and it was inconsistent. Everything took that little bit longer than it should have. The sauce for my steak was coagulated because it sat under the warmer light for too long (we could see it along with half the restaurant's orders waiting). My friend got the same glass of wine... More 

Helpful?
Thank katjnz
St. Catharines, Canada
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 1 week ago via mobile

Terrible experience. Service was very poor ordered drinks, but they never came. Steak was thin, grizzle and over cooked.

Helpful?
Thank Jas717
Level Contributor
3 reviews
3 of 5 bubbles Reviewed 2 weeks ago via mobile

Pork Belly was tough and the crackling was, IMO, overdone. It was finger food out of necessity, to have tried to cut it would have seen it shattering across the table. My partners seafood fettucine was too cheesy and best described as warm. Service was excellent.

Helpful?
Thank Craig C
San Francisco, California
Level Contributor
27 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago via mobile

We walked up and down Eat Street and ended up on the fixed menu at Mac's. The food was not good at all - my lamb tasted like beef and my boyfriend's steak was really tough. Overall pretty diasapointed for one of our more expensive meals in New Zealand.

Helpful?
Thank clinegirl
Level Contributor
17 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

We went there for dinner. The service was very unprofessional and slow. The breads and dips were a joke, 3 slices of bread, cut in half with 2 little chutneys that were obviously not made in their kitchen! But the steak was beautiful, if it hadn't been for that, I would have been very upset. In the end we even... More 

Helpful?
Thank Annett H
Derby, United Kingdom
Level Contributor
82 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

Pretty decent but not outstanding, service was a bit slow but that maybe because we were outside. Good portion sizes, well cooked and nice fresh veg but just missing something, but hard to say what. May have been an off night so would certainly give it another go.

Helpful?
Thank Timothy H
Auckland Region, New Zealand
Level Contributor
85 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 26 October 2016 via mobile

We enjoyed our lunch on the Saturday of Labour weekend. The service was very attentive and we were well looked after. Other venues at Eat Street should take note and ensure they have adequate staff on during a long weekend. Drinks and food came out in good time and we all enjoyed our meals which was the best of 4... More 

Helpful?
Thank BulaJules
Northamptonshire, United Kingdom
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 18 October 2016 via mobile

Im struggeling to find the effort to write this, the meal was bland and salty. Wine tasted old and refridgerated for days! All left a very bad taste in my mouth! Could cook better at home... Very disapointed,sad to be writing my first negative review on trip advisor.

Helpful?
Thank gemma467
Auckland Region, New Zealand
Level Contributor
29 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 16 October 2016

This is one of the restaurants on Eat Streat. We came here for dinner last night. Staff were friendly enough but thought they could do a bit better. Food was good and tasty but presentation was a fail. Everything we ordered were served on rectangular platters, and some of the meals just looked wrong. We thought it was a tad... More 

Helpful?
Thank syoke

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Steakhouse, New Zealand, European, Gluten Free Options
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Local cuisine, Kids, Child-friendly, Business meetings, Special Occasion Dining, Groups
Location and Contact Information
  • Address: 1110 Tutanekai Street, Rotorua 3010, New Zealand
  • Location: South Pacific  >  New Zealand  >  North Island  >  Bay of Plenty Region  >  Rotorua District  >  Rotorua
  • Phone Number: +64 7-347 9270

Questions & Answers

Questions? Get answers from Mac's Steakhouse Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?