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Ratings and reviews

Travellers' Choice2022
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$6 - US$27
CUISINES
Bar, Pub
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (306)
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301 results
Traveller rating
129
115
31
10
16
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LanguageEnglish
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Traveller rating
129
115
31
10
16
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All reviews steak garlic bread salad risotto mash lovely waitress great pub lovely lunch terminal meals kylie bistro melbourne specials chips feed country
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Reviewed 3 days ago via mobile

Hubby and I had an impromptu visit to Bairnsdale and decided to have dinner at the Grand Terminus. Turned out to be a good decision, right from when we were greeted we felt and shown to a table, then orders taken and served we found...the staff friendly and helpful. We we’re impressed to see them clean other tables throughly was they were vacated. Highly recommendMore

Date of visit: January 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kylie T, Owner at The Grand Terminus Hotel, responded to this reviewResponded 2 days ago

Thanks for the feedback and we all work hard to ensure our guests enjoy their experience and we are also commitment to having a very clean Pub -

Reviewed 1 week ago via mobile

As tourists in the area we booked dinner at this hotel not having been here before. We couldn’t have made a better choice. We ordered a number of dishes including steak and seafood. Our compliments to the Chef! The steaks were could to perfection exactly...as asked for with superb sauces and seasonal vegetables. The seafood ordered was great also. All dishes were top notch 👌More

Date of visit: January 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kylie T, Owner at The Grand Terminus Hotel, responded to this reviewResponded 2 days ago

Thanks so much and se glad you enjoyed our local Beef and seafood we are lucky to have excellent produce in Gippsland and also lucky to have a passionate team who deliver it with a smile

Reviewed 2 weeks ago via mobile

Thoroughly enjoyed a steak and three veg meal after so many days traveling. Steak was done to perfection. Staff were very attentive and nothing too much trouble.

Date of visit: January 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kylie T, Owner at The Grand Terminus Hotel, responded to this reviewResponded 2 days ago

Thanks so much and we are lucky enough to be in Gippsland which has amazing pastures and farming practice which produces amazing beef

Reviewed 3 weeks ago

As usual great food and the mature waitress is as good as they get, explains all specials in detail and very happy to accomodate a change for my nephew who is gluten intolerant. Lovely lunch thanks

Date of visit: January 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kylie T, Owner at The Grand Terminus Hotel, responded to this reviewResponded 2 days ago

Thanks so much for the feedback and hope to see you again

Reviewed 4 weeks ago via mobile

Staff were great, nice and friendly, drinks not overpriced. Food was average at best, extremely basic, minimal sizing. $15 for a kids meal is a bit rich for a tiny bit of fish and a handful of chips.

Date of visit: January 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kylie T, Owner at The Grand Terminus Hotel, responded to this reviewResponded 2 days ago

Thanks for the feedback and disappointed you didn't enjoy your meals - we work hard and we generally use feedback to help us improve our service - lm sorry you didn't enjoy your meals but l don't believe the reviews are misleading.

Reviewed 4 weeks ago via mobile

First class meal Excellent service Food fresh, tasty and GENEROUS serves My flathead tails were oh so good, the Cole Slaw was delicious, the potatoes just perfect and my partner's steak was also very good HIGHLY RECOMMENDED but book ahead!

Date of visit: January 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kylie T, Owner at The Grand Terminus Hotel, responded to this reviewResponded 2 days ago

Thanks so much for the feedback and its appreciated

Reviewed 4 weeks ago via mobile

We visited for a family catch up for lunch. From walking in the door to leaving we were met by wonderful, friendly staff. Food was presented very well, tasty and staff very friendly and attentive. Lovely cool atmosphere on such a hot day and nice...spacing of tables , not too close to eachother. Would highly recommend.More

Date of visit: January 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kylie T, Owner at The Grand Terminus Hotel, responded to this reviewResponded 2 days ago

Thanks so much and hope to see you again and our team appreciate you taking the time to provide feedback because it acknowledges their hard work and commitment

Reviewed 4 weeks ago via mobile

We were welcomed with open arms, when we arrived after the food service had finished, the food was great, friendly staff, great old country customer service. Thanks so much.

Date of visit: December 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kylie T, Owner at The Grand Terminus Hotel, responded to this reviewResponded 2 days ago

Thanks for the feedback and hope to see you again, we really appreciate you taking the time to acknowledge the team hard work

Reviewed 17 December 2022 via mobile

Stopped over on the way back from Melbourne. All of the Asian-style meals we had were delicious! Lovely old building and fixtures Large and spacious bistro. Wonderful friendly staff.

Date of visit: December 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kylie T, Owner at The Grand Terminus Hotel, responded to this reviewResponded 2 days ago

Thanks and appreciate the feedback and we are committed to providing good service

Reviewed 12 December 2022 via mobile

We had a delicious dinner at The Grand Terminus Hotel. Very efficient friendly service. Top quality food. Great atmosphere in the dining room. Very happy with our dining experience.

Date of visit: December 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kylie T, Owner at The Grand Terminus Hotel, responded to this reviewResponded 2 days ago

Thank you and so glad you enjoyed your meals

Reviewed 27 November 2022

We had a really lovely lunch yesterday for our early family Christmas. We were warmly welcomed by Kylie and all the staff. We had the most lovely waitress, who looked after us all afternoon and helped make the day very special. The food was amazing,...great quality and beautiful flavors We will definitely be returning very soon!More

Date of visit: November 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kylie T, Owner at The Grand Terminus Hotel, responded to this reviewResponded 2 days ago

Thanks so much for taking the time to provide a review and we are so happy you chose the Grand Terminus again to celebrate your family Christmas and we hope to see you next year. Now the kids are older we have more wine and...More

Reviewed 1 November 2022 via mobile

This is a well positioned hotel with excellent dining room- food is good and plentiful- and popular - so book beforehand. The rooms have been refurbished to an excellent standard- the bathrooms are brilliant- modern, clean, great hot shower and large towels. The bed is...comfortable. TVs are on the wall in front of bed. Potential for noise problems though after 2 nights we had only minor disturbances. Great price for the quality of the accomodation.More

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kylie T, Owner at The Grand Terminus Hotel, responded to this reviewResponded 2 days ago

Thank you for your honest feedback and we work hard on ensuring the cleanliness of our rooms. Hope to see you again

Reviewed 9 October 2022

We wanted to take advantage of Seniors week and free travel so we chose to trip to Bairnsdale. This Hotel was within walking distance from the train station and was a magnificent piece of architecture. The rooms have recently been refurbished and it seemed the...logical choice. The bonus was that it was also minutes from the cinema and Main Street so the location was perfect. We were Recomended to dine there by a local Harriett and she said that we should book. So glad we did the food was delicious and the service exemplary. The management couldn’t have been more helpful and we had a fabulous stay with a comfortable mattress, hot showers , opening windows and heating and cooling . We loved Bairnsdale and enjoyed a fortuitous visit to an op shop where we found a Paris Klein hat after being to an exhibition the day before at a little Art Gallery. The river walk along The mighty Mitchell River was also stunning and seeing the bats resting in the trees was a highlight. We loved Bairnsdale and we loved our stay at The Grand Terminus.More

Date of visit: October 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kylie T, Owner at The Grand Terminus Hotel, responded to this reviewResponded 2 days ago

Gayle we loved having you stay and we need people like you love exploring regional Australia by train who give so much to our local community we would love more visitors like you. Keep exploring Cheers Kylie

Reviewed 11 September 2022 via mobile

This was a lovely visit here, the meals and service fabulous. We had the crispy skin pork with a really nice range of vegies including gorgeous roast spuds, venison sausages with mash and red wine jus and a divine tagliatelle ragout..very plentiful dishes all of...them. Great range of drinks. The young lady serving was friendly, knowledgeable and a pleasure.More

Date of visit: September 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kylie T, Owner at The Grand Terminus Hotel, responded to this reviewResponded 2 days ago

Thanks so much for providing great feedback and we hope to see you again

Reviewed 14 June 2022 via mobile

We had dinner there this evening and the one dot review only refers to the attitude of staff, no complaints about the food. When I rang to make the reservation I was constantly referred to as 'love'. During dinner we were addressed as 'my lovlies'....This is completely unprofessional, patronising and not a good reflection on the business. All very disappointing.More

Date of visit: June 2022
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kylie T, Owner at The Grand Terminus Hotel, responded to this reviewResponded 16 June 2022

Thanks for taking the time to provide this review but l can say with a 100% certainty and with sincerity advise that our team work hard to provide a great customer experience. I do apologies but the intent was not to be patronising- I can...More

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Questions & Answers
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cate h
15 August 2020|
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Response from Kylie T | Property representative |
Yes we are Monday to Sunday pick up through bottle shop from 5pm to 8.30pm and order anytime after 11am Follow us on Instagram grandterminusbairnsdale Or menu available on line via web grandterminus Thanks
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The Grand Terminus Hotel, Bairnsdale - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about The Grand Terminus Hotel

The Grand Terminus Hotel is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4.5
  • Value: 4
  • Atmosphere: 3.5