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Helena Bay Cafe

1392 Russell Road | RD4 Hikurangi, Whangarei 0184, New Zealand
+64 9-433 9934
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  • Excellent64%
  • Very good27%
  • Average5%
  • Poor1%
  • Terrible3%
Travellers talk about
“brunch” (8 reviews)
“quinoa salad” (2 reviews)
“cake” (6 reviews)
Closed Now
All hours
New Zealand, Gluten Free Options, Vegetarian Friendly
$$ - $$$
1392 Russell Road | RD4 Hikurangi, Whangarei 0184, New Zealand
All Details
Write a ReviewReviews (184)
Traveller rating
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Time of year

11 - 20 of 179 reviews

Reviewed 23 May 2017 via mobile

So went went there for brunch To be completely honest I was not overly impressed. I ordered the lasagna as did another in my group.... there's was larger and more eye appealing. It was very underseasoned. This is my taste though so I'm not saying...More

Thank michellesW2683SO
Reviewed 8 May 2017 via mobile

The setting is stunning - great gardens and an incredible view from the deck. Coffee was pretty good too. Unfortunately the food didn't quite live up to the same standard - overpriced and pretty average. Service was also a little inattentive and slow. Would definitely...More

Thank mwolf155
Helenabaycafe, Owner at Helena Bay Cafe, responded to this reviewResponded 7 July 2017

Hi Mwolf155 Thank you for your review. As of the beginning of June the cafe is under new ownership and management. If you happen to be in the area please call in and try us again. You may be surprised and if not let me...More

Reviewed 22 April 2017

The Cafe Helena Bay Hill Location: Whangarei, Northland Region, North Island, New Zealand, South Pacific Title: worst fritters i have ever eaten ID#: 476997507 I find it hard to understand how people can serve inferior muck to there target cliental of tourists . I am...More

1  Thank Davegreenstone
Julia N, General Manager at Helena Bay Cafe, responded to this reviewResponded 26 April 2017

Dear customer, Thank you very much for taking the time to write a review about your experience and giving us the opportunity to respond. I am sorry you didn’t enjoy the breakfast fritters which are a very popular item on our breakfast menu. We do...More

Reviewed 3 April 2017

Such a lovely place to stop and have breakfast/coffee on the way up to Russell. Amazing views and great, good priced food. Would definitely come back again!

Thank Camper9365
Reviewed 30 March 2017

I stopped to visit the Art Gallery, that's superbe, with plenty of high lever artworks and a must if you're around. Then I decided to have a short stop in the cafè before keeping exploring the coast. Service was slow, my cappuccino average if not...More

Thank R_Zanetello
Reviewed 27 March 2017

Last day in New Zealand,so our friends brought us here for a last meal.. If you don't know where it is you might not find it. It is set on a mountain amid masses of greenery overlooking Helena Bay...what fabulous views. There is a cafe...More

Thank Brian A
Reviewed 17 March 2017

Ten visits to date. This cafe is one of the North's Greatest attractions. In my opinion the Gallery is one of the countries best. The staff here are lovely, though rather sadly, not a New Zealander in sight. Coffee is not good. Food is very...More

Thank Daniel F
Reviewed 5 March 2017 via mobile

This is a great place to break your journey on the winding coast road to Russell. We went here for an early lunch, which we really enjoyed on the patio looking down the valley to the bay. The view is v picturesque. The gardens are...More

Thank nick w
Reviewed 1 March 2017

About 13 kms from the main road, this cafe is well known and visited by lots of locals and tourists alike. When we were there on a Sunday it was packed, almost impossible to find parking. Highly priced art and restaurant - a Rolls Royce...More

Thank jobst56
Reviewed 23 February 2017 via mobile

Initially we were delighted to stumble upon the cafe and gallery. Hadn't planned to stop there, but it was on our way and I recalled reading excellent reviews. Didin't catch the name of the order taker/server, but I hope for the owner's sake she was...More

4  Thank Loves2tstravel
Helenabaycafe, Owner at Helena Bay Cafe, responded to this reviewResponded 7 July 2017

Hi Loves2tstravel The cafe is now under new ownership and management. We would love to host you if you happen to be back in the area. If you do return and you are not satisfied please say something as I expect my staff to all...More

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Ask a question
Questions & Answers
Beth P
9 July 2017|
AnswerShow all 3 answers
Response from Helenabaycafe | Property representative |
Hi Beth, My apologies your afternoon was spoilt. I have changed Trip Advisor. Warm regards Janet Pope
30 July 2016|
Response from Helenabaycafe | Property representative |
Hello, thank you very much for your inquiry. Unfortunately it only reached us today / Monday. Yes we are currently open Wednesday - Sunday, 10am - 4pm. Looking forward to welcoming you in the cafe, Kind regards Julia... More
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$4 - US$17
Breakfast, Lunch, Brunch
Restaurant features
Takeout, Outdoor Seating, Waitstaff, Parking Available, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Seating, Accepts Mastercard, Accepts Visa, Reservations
Good for
View, Child-friendly, Local cuisine
Open Hours
9:30 AM - 5:00 PM
9:30 AM - 5:00 PM
9:30 AM - 5:00 PM
9:30 AM - 5:00 PM
9:30 AM - 5:00 PM
9:30 AM - 5:00 PM
9:30 AM - 5:00 PM
Location and Contact Information
  • Address: 1392 Russell Road | RD4 Hikurangi, Whangarei 0184, New Zealand
  • Location: South Pacific  >  New Zealand  >  North Island  >  Northland Region  >  Whangarei
  • Phone Number: +64 9-433 9934
  • E-mail
Enjoy a delicious breakfast or lunch while taking in the stunning sea views or relax in our conservatory-style indoor area. Try our homemade slices and cakes. Reservations welcome.
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