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The Cheesecake Factory

321 W Katella Ave, Ste 100, Anaheim, CA 92802-3612
+1 714-533-7500
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Overview
  • Excellent60%
  • Very good31%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“cheesecake” (772 reviews)
“salad” (114 reviews)
“cakes” (21 reviews)
Open Now
10:00 AM - 11:00 PM Hours
CUISINES
Italian, American, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
321 W Katella Ave, Ste 100, Anaheim, CA 92802-3612
All Details
Write a ReviewReviews (2,352)
Traveller rating
Traveller type
Time of year
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1 - 10 of 2,039 reviews

Reviewed today

great restaurant for friends or family, they have everything on the menu you could ever want. you could eat there 7 days a week and never have the same thing twice. some times its hard to decide what to order cause ever thing is great...More

Thank seanbU1802XZ
Reviewed today

We usually enjoy the Cheesecake Factory, but this one just wasn’t up to the normal standards...waited forever to be waited on, waited forever again for food to be served, and never saw our waiter again...had to chase him down to get the check

Thank Jerry S
A TripAdvisor Member
4
Reviewed today via mobile

Great for family visit and lots of take in and outdoor with friendly staff by can be very busy and loud but have a nice bar

Thank A TripAdvisor Member
Reviewed yesterday via mobile

I ate here because my daughter wanted to try it. I was expecting to wait a little for a table, but pleasantly surprised that they seated us in 5 minutes. The service was good. Food was okay. I had the lemon herbed salmon, daughter had...More

Thank Rox-eJoy
Reviewed 2 weeks ago

As always, the highlight of this meal was, of course, the desserts. I had Adam's Peanut Butter Cheesecake and my hubby had the Tiramisu...and both were fabulous. We had fish tacos which were good. Salads are slightly sad, however. And, it was WAY too cold...More

Thank FaceLikeAFryingPan
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Thank you so much for this review! We're glad to hear that you enjoyed your meal and cheesecake. We look forward to your next visit!

Reviewed 2 weeks ago

Great food, services and atmosphere as always. For me a trip to the US is not complete without a stop at the Cheesecake Factory. Try the Shanghai Noodles if you like something with a little spice. The 30th anniversary cheesecake is also good.

Thank Matthew K
Reviewed 2 weeks ago

Service was a little slow during our visit there. Our server did not give us proper utensils. The soup I ordered was kinda salty. The bread tasted good. But my chicken sandwich needed some improvement. Overall my lunch was Ok but I expected more from...More

Thank IOpezp
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Hello. Thank you for your feedback! We are sorry to hear about your meal. We hope you can give us another try. Next time, if there is anything that can be improved, please let our managers know so we can make things right while you...More

Reviewed 3 weeks ago via mobile

I had a 4 cheese pasta dish and it was delicious. The sour dough bread they bring you when you sit down is yummy! My 4 yr old loved his kid’s meal too. I love the ambiance and our wait wasn’t very long.

Thank LauraNCurt
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Thank you so much for your review, Laura. We are very glad to hear that you enjoyed your experience with us! We hope to see you back soon!

Reviewed 3 weeks ago via mobile

Went both nights whilst staying at the nearby Sheraton these places are always buzzing and busy with a great atmosphere and there’s a reason for this which is consistency. The food & service was great and also considerably cheaper than some of the nearby restaurants...More

Thank Sjc462
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Hi, Thank you for your review. We're glad to hear that you enjoyed your dining experience (both nights!) and we look forward to your next visit!

Reviewed 3 weeks ago via mobile

Food was good, our waiter was wonderful and the raspberry white chocolate cheese cake I had was amazing.

Thank cheryl h
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Thank you so much for this review, Cheryl. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

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Ask a question
Questions & Answers
Jess E
21 December 2017|
AnswerShow all 2 answers
Response from Madkai1408 | Reviewed this property |
Yes we have waited a while some times but worth it!
0
Votes
missy2010
5 February 2017|
AnswerShow all 4 answers
Response from Glenn S |
not normally. Depending on the location the wait can be long. Usually 20 minutes but I waited over an hour for the one in Waikiki. yes you can special order a birthday cake
1
Vote
Elliottness66
1 December 2016|
AnswerShow all 3 answers
Response from makeminealargeone | Reviewed this property |
4-6pm, I believe. And only if you sit at the bar.
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$10 - US$25
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Special Occasion Dining, Local cuisine, Child-friendly, Business meetings, Kids
Open Hours
Sunday
10:00 AM - 11:00 PM
Monday
11:30 AM - 11:00 PM
Tuesday
11:30 AM - 11:00 PM
Wednesday
11:30 AM - 11:00 PM
Thursday
11:30 AM - 11:00 PM
Friday
11:30 AM - 12:00 AM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 321 W Katella Ave, Ste 100, Anaheim, CA 92802-3612
  • Location: United States  >  California (CA)  >  Orange County  >  Anaheim>  > Disneyland
  • Neighbourhood: Disneyland
  • Phone Number: +1 714-533-7500
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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