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$$ - $$$
American, Southwestern, Mexican, Bar, Pub
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2323 Highway 92 West, Auburndale, FL 33823
+1 863-967-1230
11:00 - 00:00
Closed now
See all hours
Sun - Wed 11:00 - 23:00
Thu 11:00 - 00:00
Fri 00:00 - 23:59
Sat 11:00 - 00:00
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67 Reviews from our TripAdvisor Community

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Showing 66: English reviews
Level Contributor
35 reviews
34 restaurant reviews
Reviewed 3 weeks ago

The food was really good several yrs. ago, but has gone down hill fast. My glass was dirty, greasy and looked as if it had not been washed. The waitress took it back and rolled her eyes. She brought another, but it wasn't any better.

Thank Peggy H
Winter Haven, Florida
Level Contributor
145 reviews
92 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
Reviewed 3 weeks ago

I don't expect anything special at Chilli"s just reasonably good food well served but I won't have to worry about those expectations in the future because we will not be back. Started with the fact they have discontinued our favorite draft beer. So we then asked about local craft beers which are mentioned on the menu but they don't have... More 

Thank Ken W
Level Contributor
64 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
Reviewed 7 April 2017

Stopped late evening upon arrival in town. Sat at cramped table and service was slow as others have stated. Food okay.

Thank mumbogumbo
Omaha, NE
Level Contributor
41 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
Reviewed 17 March 2017

Two visits here in 8 day period. Food is predictable good quality from Chili's chain, service is hit or miss (one visit excellent, the other pitiful, waitress "forgot" to turn our order in to kitchen...wtf???? How does that even happen???? At least she admitted her mistake. Compensation was a free soft drink and bowl of chips/salsa).

Thank jfdomaha
Auburndale, Florida
Level Contributor
41 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 15 January 2017 via mobile

Not in a good way....stopped there tonight with my husband to visit the bar area for drinks and dinner and while waiting at the front for space to become available at the bar, the hostess told me there was a wait list for the bar. I made sure she understood we wanted the actual bar, where it is usually first... More 

Thank RamseyFlorida
Guest Engagemen... T, Guest Relations Manager at Chili's, responded to this review

Thank you for this review and we’re very sorry for your bad experience. Our Area Director is aware of this, and working with restaurant management on a resolution. Please email us at social@chilis.com the following information so we can share your experiences with this restaurant and get in touch with you directly to apologize. -Full Name -Phone Number -Description of... More 

Level Contributor
31 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 10 January 2017 via mobile

My husband and I have been there several times and the last few times it's terrible, the wait to be seated is like 5 minutes before a host comes to the stand. Then the waitress are terrible the only come to the table once. My drink was empty for over 5 minutes and the restaurant was empty. I was so... More 

Thank melissa w
Guest Engagemen... T, Guest Relations Manager at Chili's, responded to this review

Melissa, we're sorry to hear that your recent experience was not as good as it should have been. We want to make this right. Please email us at social@chilis.com the following information so we can share your experience with this restaurant and get in touch with you directly to apologize. -Full Name -Phone Number -Description of Visit -Restaurant address that... More 

Lakeland, Florida
Level Contributor
295 reviews
264 restaurant reviews
common_n_restaurant_reviews_1bd8 97 helpful votes
Reviewed 5 January 2017

We went to Chili's for lunch with friends and were not disappointed. I had the chicken frajita. It came out sizzling hot and was quite tasty. I ate it all. My wife had a cheeseburger which she said was quite tasty. The place was busy The beer was ice cold and 2 for 1 This place has improved its quality... More 

Thank jjk1944
Scotia, New York
Level Contributor
81 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 17 December 2016 via mobile

We went here for my Dads 89th birthday as he loves the sizzling fajitas and they were not sizzling or even close, nor was my rib dinner. They both must have been sitting a while as they were lukewarm at best.. the "lava" cake was almost extinct also as it was just warm. Chelsea our server was great but overworked,... More 

Thank Mrfixit8344
Level Contributor
26 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 6 December 2016 via mobile

When we walked in the door the manager was yelling that there is "open seating in the lounge. If you can find a seat the table is yours". The waitress was very friendly and attentive. She took our order and soon after brought our chips and salsa, 35-40minutes later the kitchen produced our fajitas. Half the tables in the place... More 

Thank Guy T
boca raton
Level Contributor
35 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 4 December 2016 via mobile

We were starving hungry after 2 softball games. We got back to the Best Western showered and walked across Hwy 92 to Chili's of Auburndale Fla. Our waitress Kathy was awesome and efficient. We received our drinks and meals in a flash. I ordered grilled California chicken flatbread. It was superb. Just what I needed after a long day at... More 

Thank firemanret
Guest Engagemen... T, Guest Relations Manager at Chili's, responded to this review

Thank you so much for taking the time to send us this feedback. We love hearing about the great service and food you recently received from Kathy. We will share this feedback with the manager and look forward to your next visit! More 

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Restaurant Details

Rating summary
  • Food
  • Value
American, Southwestern, Mexican, Bar, Pub
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol
Good for
Open Hours
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:00
00:00 - 23:59
11:00 - 00:00
Location and Contact Information
  • Address: 2323 Highway 92 West, Auburndale, FL 33823
  • Location: United States  >  Florida (FL)  >  Auburndale
  • Phone Number: +1 863-967-1230

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Chili's and other visitors
1 question
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1 day ago

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Questions? Get answers from Chili's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?