Dear Khun Keaton H,
Greeting from Susie Wong Beer & bun.
Thank you very much for your comments. We really do appreciated whenever guests provided a feedback to us. We're just a small genuine bar running by a few hosts... More
Dear Khun Keaton H,
Greeting from Susie Wong Beer & bun.
Thank you very much for your comments. We really do appreciated whenever guests provided a feedback to us. We're just a small genuine bar running by a few hosts who is more like a family members to us. Our business is not big or not even in a middle scale like you experienced and saw before. We won't ever look for hiring someone to do reviews for us. We also never do or even think about such wrong business approaches like that either. Our team cooked their food with their hearts. Of course, we couldn't really satisfy every single guests but at least we're trying and doing our best. Our small bar is just like a home where locals or tourists can stop by, eat, drink, and talk to our team. Because of this small bar, we know a lot more people around the globe sharing their experiences with us. This is something that you or anyone can't buy. This is the thing that matter the most. We knew that we are small and we never compare ourselves which those established restaurants. Our guests are satisfied and happy with the service we offered. Then they rated us good. Some rate us low which we totally understand. Giving the fact that you rate us low we also understand that we couldn't live up your expectation and we really do apologize on this. However, saying that we're doing paid service for those genuine reviews, we really felt sad about this. We are not the big company... your question really harm us badly, especially to our team's hearts. Sorry very much again that we couldn't deliver the quality of food that you're looking for.