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Hien

18 Ngo Van So Street, Hoan Kiem District, Hanoi 100000, Vietnam
+(84)39381589
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Overview
  • Excellent77%
  • Very good8%
  • Average10%
  • Poor0%
  • Terrible5%
Travellers talk about
“duck” (2 reviews)
“bun cha” (2 reviews)
Open Now
11:00 AM - 10:00 PMAll hours
CUISINES
Asian, Vietnamese, Fusion, Street Food, Vegetarian Friendly
PRICE
$
RATINGS
Service
Food
Value
LOCATION
18 Ngo Van So Street, Hoan Kiem District, Hanoi 100000, Vietnam
All Details
Write a Review
Reviews (37)
Traveller rating
Traveller type
Time of year
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1 - 10 of 13 reviews

Reviewed 4 April 2017 via mobile

Ordered the prawns in claypot. Was informed some minutes after the order was taken that they weren't available. Upon making my next choice I was then informed I could have them again (we think the chef had returned as we saw a young man come...More

Thank leonienjason
Management response:Responded 19 May 2017

dear leonienjason, thank you for your comment. we are really sorry about your experience at Hien' restaurant. we already look at the products and invite you to come back to see the difference. thank you best regard

Reviewed 17 January 2017

Right off the bat, you should know that you will probably enjoy your dining experience at Mme. Hien. The ambience is very nice and the service attentive. Where they fall short is the food. Some of the dishes were very tasty while others were simply...More

Thank SW_Buddy
Management response:Responded 19 May 2017

dear SW_Buddy, thank you for your comment. we are sorry to heard that the food didn't match to your expectation. we hope to see you soon to show you an other side of our cuisine. thank you best regard

Reviewed 4 January 2017

I think this restaurant has a simple premise: Serve traditional street-food dishes of Hanoi...without the street This is probably the best restaurant to take your out-of-town friends and family to who really want to try all the local favorites...but don't want the noise, discomfort, and...More

1  Thank ExP-in-SEA
Management response:Responded 6 January 2017

Dear ExP-in-SEA, Thank you very much for taking the time to share your review with us . we are very happy that you found our both cuisine and service to your liking . Our teams are looking forward to welcoming you back soon. Kindest regards,...More

Reviewed 29 December 2016 via mobile

Food was cold , cocktails watered down very disappointed in the food , pleased to say I visited the toilets after my food or I definitely would have walked out,,,,, which in the U.K. I would have ,,,,,,, waitress was lovely though but so disappointed...More

Thank pamjanebrown186
Management response:Responded 4 January 2017

good morning, thank you for your comment. receive all our apologize for the bad experience you feel in our restaurant. some measures has been take and i invite you to come back and receive a better experience. thank you best regard

Reviewed 20 December 2016

excellent ,every thing cheap , fresh air , nice view , and beautyfull waitress , and i got a lot of offer =0)

Thank Anh H
Management response:Responded 2 January 2017

dea Anh H, thank you for your feedback. that's right that the courtyard give a nice air on this time. hope to see you soon, maybe on the balcony at the first floor :) thank you best regard

Reviewed 13 December 2016 via mobile

269,000 per person for dinner is not "cheap eats" whichever way you look at it. This restaurant needs recategorising. You could go to a neighbouring restaurant band have 3 whole main courses for that price.More

Thank NathanViva
Management response:Responded 2 January 2017

dear NathanViva, thank you for your comment. we understand that you can feel the price high for Vietnamese food. the thinks is that we provide for you the spirit and taste of the street food with a service, quality and products and global atmosphere. anyway,...More

Reviewed 12 December 2016 via mobile

I have been here with my family, to enjoy the foods tradition vietnamese, I like the foods here, especially dishes bun cha, and duck in 3 ways, and nem ha noi, around the banana, also some other dishes. I am very satisfied by the service...More

Thank huy n
Management response:Responded 2 January 2017

dear Huy n, thank you for your comment. we will be pleased to welcome you for an other Vietnamese experience. thank you best regard

Reviewed 11 December 2016

A wonderful night in Hanoi with friends and family. The food is very good, especially, it's so excited that I can see how they make a traditional food steam rice pancake. The staff here is very nice and friendly. Hope I will have the chance...More

Thank Hồng N
Management response:Responded 2 January 2017

dear hongnhunggg96, thank you for your feedback. pleased to see that you feel the traditional way of our cuisine. hope to see you again. thank you best regard

Reviewed 11 December 2016

I was warmly welcomed by all the staff then had lunch outside on the balcony; An peaceful view bringing a sudden smile. The buffet was downstair but the waiters would bring all the kinds of food that I like and wasn't disappointed at all by...More

Thank Francois C
Management response:Responded 2 January 2017

dear Francois C, thank you for your feedback. the animation is an important part of the concept and bring it to you table is a pleasure, for you to taste of the unique Hanoi dishes. thank you and see you best regard

Reviewed 11 December 2016 via mobile

Nice place with delicious food and perfect service! Duck in 3 ways and ice cream homemade are soooo awesome! I will comeback again.

Thank Linh P
Management response:Responded 2 January 2017

dear Linh P, thank you for your comment. we make an importance on the homemade dishes. thank you and see you soon. best regard

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Questions & Answers
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Average prices
US$3 - US$13
Meals
Brunch, Lunch, Dinner
Restaurant features
Reservations, Buffet, Seating, Waitstaff, Parking Available, Valet Parking, Free Off-Street Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Accepts Discover, Takeout, Outdoor Seating, Highchairs Available
Good for
Kids, Groups, Business meetings, Child-friendly
Open Hours
Sunday
11:00 AM - 10:00 PM
Monday
11:00 AM - 10:00 PM
Tuesday
11:00 AM - 10:00 PM
Wednesday
11:00 AM - 10:00 PM
Thursday
11:00 AM - 10:00 PM
Friday
11:00 AM - 10:00 PM
Saturday
11:00 AM - 10:00 PM
Location and Contact Information
  • Address: 18 Ngo Van So Street, Hoan Kiem District, Hanoi 100000, Vietnam
  • Location: Asia  >  Vietnam  >  Hanoi
  • Phone Number: +(84)39381589
  • E-mail
Description
authentique villa Hanoienne, large courtyard and cover terrace on the second floor, full of charm to deliver an afordable vietnamese cuisine in creation with the respect of the mother...
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