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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Cafe
FEATURES
Takeout, Seating
Reviews (129)
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79 results
Traveller rating
56
16
2
5
0
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LanguageEnglish
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Traveller rating
56
16
2
5
0
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All reviews brownie cakes cacao beans excellent coffee the hustle and bustle taste vietnam chocoholic taxi
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Reviewed 16 November 2020 via mobile

Positives - A cacao lovers paradise. - Excellent selections and very high quality products. - Ambience and decor are spot on for a busy and vibrant city like Hanoi and this is a oasis in the hustle and bustle of the city. - Knowledgable staff...and good service. Negatives - Not really but if your someone who is pocket pinching this may not be the place. Overall - For someone looking for an excellent selection of chocolates, pastries etc this is a great place in Hanoi to unwind and spend a couple of hours.More

Date of visit: November 2020
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Reviewed 7 July 2020 via mobile

For more than five years, I have been living a five minute walk from this gem but never went inside. Eventually I made it and now I am a devoted customer. The outside is not so attractive, but once you enter, you immediately experience its...unique ambiance and the distinctive aroma of great coffee and he genuine chocolate. As you sit and enjoy your espresso and brownie, you can watch and listen as the process of turning cacao beans to tira misu begins, on their own special machine. The staff are attentive, all is wonderful. I have now tasted all their chocolate delights, but like most of your reviewers, I vote 'the Brownie no.1, a chocoholics delight. They also serve excellent homemade ice cream.More

Date of visit: July 2020
Helpful?2  
Reviewed 31 May 2020 via mobile

What a wonderful place! Cacao bean to wonderful chocolate tarte. Excellent coffee, wonderful Paris standard gateau. A must for all chocoholics and lovers of French ambiance!

Date of visit: May 2020
Helpful?2  
Reviewed 23 April 2020

The staff are lovely, all very friendly and happy and smiley and don't force anything on you at all. We had lots of tasters before purchasing a few bars. Wow the cakes and the chocolates on display are phenomenal and way too hard to choose...from and if you walk through the back of the shop - through the restaurant bit there are some cool stories and you can watch things being made in the kitchen. We were very impressed by this impromptu stop. It is very pricey though.More

Date of visit: November 2019
Helpful?2  
Reviewed 25 February 2020

We stumbled across this store while in Hanoi in the Diplomatic Quarter. All of the ingredients for their chocolates are sourced and grown locally in Vietnam, which for me sets them apart from others. The price of their chocolate is reflective of this.

Date of visit: February 2020
Helpful?1  
Reviewed 16 February 2020

You have to get a hot chocolate. ( order the "strong" one) at this ship that serves only Vietnamese -sourced chocolate. They also sell an array of pastries and chocolate bars. We went back for a brownie which we had with excellent coffee to avoid...chocolate overdosr!More

Date of visit: February 2020
Helpful?2  
Reviewed 26 January 2020

Went their to find some best chocolates, no doubt chocolates are good but bit expensive compared to other parts of Vietnam. Coffee is very good here so must try.

Date of visit: January 2020
Helpful?2  
Reviewed 21 January 2020 via mobile

I took a taxi across Hanoi to get some chocolate to take away- they do sell very good quality product and it was worth this trip , but I was not served well - little enthusiasm to sell and no help to speak of -...it was not a nice experience - so I took the product and left-More

Date of visit: January 2020
Helpful?1  
Reviewed 27 December 2019

Tour guide brought us here (maybe on commission?). Anyway, a bit of a crowded, garish, loud place. People seemed to enjoy their coffee. Bought a souvenir chocolate tin. Found prices expensive especially since prices are quite cheap all over Vietnam.

Date of visit: December 2019
Helpful?
Reviewed 28 November 2019 via mobile

nice staffs great chocolate we got a free muffin cuz it was a muffin day! i wish they help customers know that marou chocolate is fair - trade chocolate. there was not enough information about their fair trade goods it would help the customers feel...more satisfied even with a little pricy goods . there are a range of collection for travelers who are searching for gifts.More

Date of visit: November 2019
Helpful?2  
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Questions & Answers
Ask a question
swhodges67
1 April 2019|
AnswerShow all 4 answers
Response from phuong n | Reviewed this property |
I am not quite sure when would be the best time. However, the kitchen activities are going on throughout the day.
1
Vote
bneedell
17 February 2019|
AnswerShow all 2 answers
Response from Philip L | Reviewed this property |
Only Maison Marou would be able to know and answer
0
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Frequently Asked Questions about Maison Marou

Yes, Maison Marou offers takeaway services.

Maison Marou is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4