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Ratings and reviews

#627 of 630 Cafe in Hanoi
#2,436 of 2,444 Restaurants in Hanoi
RATINGS
Food
Service
Value

Details

CUISINES
Cafe, Vietnamese, Healthy, Wine Bar
FEATURES
Outdoor Seating, Seating, Serves Alcohol, Full Bar, Table Service
Reviews (198)
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147 results
Traveller rating
14
21
15
18
79
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LanguageEnglish
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Traveller rating
14
21
15
18
79
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Reviewed 3 days ago via mobile

Every negative reviews here are true. Expensive food that is not worth trying. Service staff are just eager for you to come inside and order but after that they’re not attentive to any of your request.

Date of visit: November 2022
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Reviewed 6 days ago via mobile

This place is a disgrace! We were charged for items that are not even on the menu and only when we demanded to be shown on the menu what we were asked to pay for, we were offered a mysterious discount, which was still way...over what we should have paid. Only when we mentioned the police, we were given our money back. Don’t spoil your stay in Hanoi with visiting this place. Vietnamese people are kind and it is such a shame that places like this that target tourists and hope to rip them off spoil the charm. AVOIDMore

Date of visit: November 2022
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Reviewed 1 week ago via mobile

They will rip you off. Avoid this place like fire. We have been offered a snack with a coffee which turned out to be more expensive than a dinner for two.

Date of visit: November 2022
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Reviewed 2 weeks ago via mobile

We were brought in from the square with the promise of the rooftop-but once inside told it was for family only and brought inside to their cafe on second floor without a view as Promised. My partner ordered something called lac (peanuts) and asked what...it , without explanation the waitress pushed us to order something else as well. Despite saying we were happy for just one both were brought out - peanuts and cashews. We enjoyed two cups of tea and the nuts and then we were hit with a 500,000 VND bill. Waste of money, don’t waste your time.More

Date of visit: November 2022
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Reviewed 4 weeks ago via mobile

Sells you a beer for $10 rip off pushy and not pleasant. Don't fall for the craft beer. Place next door cake LaPlace sells Hanoi beer for 35,000, they sell for 49,000

Date of visit: October 2022
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Reviewed 4 weeks ago via mobile

Worst place ever!!!!! We got a sad plate of rice supposed to have seafood but it was just with onion + four biers . We paid 12000000 (almost 50usd)

Date of visit: October 2022
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Reviewed 12 October 2022 via mobile

Such a cute restaurant from the exterior. Got hustled in. Sat on the lovely rooftop, Waiter seemed both angry and pushy (AF). Wanted us to order within a nanosecond of being given the menu. We got up and left to pass the unsurprised look of...the rest of the restaurant team. With good management, this location could be a gem.More

Date of visit: October 2022
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Reviewed 8 October 2022 via mobile

A classic RIP OFF JOINT for the unsuspecting. Stopped for a drink on the roof top. Offered peanuts and cashews with drinks - thought a nice touch. Was wrong - they tried to charge us 150000 dong (around USD7) for two small plates of nuts....After a long and what became aggressive from the older lady owner we paid 50000 dong for something which was free elsewhere or minimal cost. Disgraceful behaviour and the only we have seen in 8 days in Vietnam. I wonder Do not reward this business with yours.More

Date of visit: September 2022
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Reviewed 7 October 2022

nice place but big tourist trap he made us believe that he did not have a bank card device to have cash and to pay by card they made us pay in 3 instalments.....to avoid!!!

Date of visit: October 2022
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Reviewed 4 October 2022 via mobile

AVOID AT ALL COSTS - Worst restaurant in Hanoi - They will scam you and charge you more than double the price shown on the menu. We refused to pay the amount shown and the quickly took around 600k Dong (£20+) off the bill -...This is a huge scam, there are plenty of really nice restaurants very close byMore

Date of visit: October 2022
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Reviewed 28 September 2022 via mobile

I was overcharged to the extent of double what should be the price. They do not produce bills. They are located in a touristy district and solicit customers but they overcharge to double the advertised prices. Horrible food. The owner of the cafe was offering...me the services of a prostitute. So they engage in prostitution Is there anywhere in Hanoi where a foreigner can get a bootle of beer local beer for 2 dollars. It seems notMore

Date of visit: September 2022
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Reviewed 20 September 2022 via mobile

Don’t go here!!!!! Food is average, service is poor and staff are pushy. Charged for peanuts without telling us there was a charge. Tried to only sell the expensive options on the menu. DONT GO THERE…..so many better restaurants nearby

Date of visit: September 2022
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Reviewed 20 September 2022

Three times attended and each time ripped off, first thought mistake with bill, second had discussion with variances and overcharging and still got ripped off. Third time (yes but I needed to get straight alcohol for gastro) anyway shot of rum 45 on menu 170...on bill wife's mojito 105 on menu 180 on bill and 60 for few complimentary peanuts, said it was a Meal because we only drank, they were no mistakes and would not correct. Place next door "La Place" is the exact oppositeMore

Date of visit: September 2022
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Reviewed 19 September 2022 via mobile

I have to agree with the recent reviews. 1. The staff charged us 100k for a tiny number of peanuts 2. My wife’s cocktail didn’t seem to have any spirits/liquor in it 3. The bill didn’t add up (in their favour). Caveat Emptor.

Date of visit: September 2022
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Reviewed 2 August 2022 via mobile

Do not go here. It's terrible and a bad experience! Total tourist trap and expensive. We have had so many great meals in Hanoi it's shockingly bad and expensive.

Date of visit: August 2022
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Vivienne Cafe Restaurant, Hanoi - Restaurant Reviews, Phone Number & Photos - Tripadvisor